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Link in email (Thunderbird) won't open in Firefox

Hello. I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit) One is: "Firefox is already r… (read more)

Hello.

I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit)

One is: "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." appears if I click on links in emails. It doesn't matter if they're linked to youtube, are an online version of the email etc. Always the same message.

I tried to assign Firefox as a standard browser and changed to another one, started the system again, ran Thunderbird and Firefox and it still happened. I tried changing something in the config editor, doesn't help at all. I checked for files / attachments and what should happen with http/https. There's no entry, which is fine according to mozilla help. The settings are the same as before the upgrade. I don't understand why it doesn't work anymore.

And second problem is: When clicking a email link in Firefox it doesn't open in Thunderbird. Error message is: "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

It also doesn't work if I have run FF and TB in safe mode at the same time or in other constellations (FF in safe mode, TB not and vice versa)

Any other ideas?

Asked by antishape 1 month ago

Last reply by antishape 1 month ago

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How to recovery loss folders/emails using thunderbird iMac see email sent to support team

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.] Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.]

Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution to above issue. Excellent instructions. However when I open folders as instructed no email were in folders I did have 2 older folders from past POP account

Next step?? Thank you

Asked by jfurb631 1 year ago

Last reply by FredMcD 1 year ago