Firefox Support Forum

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
3. Right-Click on the JPEG image and select “Copy Image”
4. Paste into Messages to send to someone who doesn’t have an iMessage account
5. Hit enter to send
6. Wait a few seconds for failure
7. Click on failure Info
8. Right-Click on image and select Open
9. Preview shows the file as TIFF not JPG

To simplify:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
3. Open Preview and select “New from Clipboard”
4. Select “Tools -> Show Inspector”
5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old firefox data' folder on my desktop. I tried finding solutions but nothing worked. I typed in about:profile. Went to default profile. I clicked on Local Directory - Show in folder. And then pasted everything from my old firefox data folder into that. And nothing worked. Any help????

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Firefox is stuck in dark mode and its atrocious! I've gone to add ons and themes, disabled it and/or enabled some other background and it doesnt make any changes. Still stuck with dark mode and it makes it very hard to read and do my job. How do I get rid of this?!

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default." How do I make the change stick?

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

I cannot find a way to permanently increase the size of the fonts in the bookmarks toolbar. the fonts are so small I cannot read them. Why has firefox never addressed this issue? There has to be a reasonable way to do this and if not, why not?

And how about being able to change font size throughout the application?

XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> RequestHeaderSectionTooLarge <Message> </Message> <MaxSizeAllowed>8192</MaxSizeAllowed> <RequestId>Y7QP6CSHDFSJHEKB</RequestId> <HostId> B/IHGhSPxJOhhcgNAqTjURi4tLvAWLPk7Znz0mphQl9J26xbm2Xon0CpJyMuBYcq7GkiVLFm2dk= </HostId> </Error>