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  • Archived

Mac 10.9 trackpad scroll not working

I am on firefox 25 and oxs 10.9, and all of a sudden for no reason, the 2 finger scrolling stopped working. its not the mac because scrolling works on everything else ex… (read more)

I am on firefox 25 and oxs 10.9, and all of a sudden for no reason, the 2 finger scrolling stopped working. its not the mac because scrolling works on everything else except for firefox. I don't really know what happened. I've already tried reseting firefox and the scrolling will work for a bit and then suddenly not work anymore. if i restart it, the scroll will work for a bout 5 minutes before disappearing.

Asked by blinkingkills 7 years ago

Last reply by perryb 7 years ago

  • Archived

Can't install silverlight - anyone else had this problem and knows how to fix it?

Trying to install Silverlight 5.0 on Firefox 11.0 (Mac OSX Lion). No matter how many times I try to install it (having uninstalled using MacKeeper), I still get the same … (read more)

Trying to install Silverlight 5.0 on Firefox 11.0 (Mac OSX Lion). No matter how many times I try to install it (having uninstalled using MacKeeper), I still get the same message telling me I need to install it.

Has anyone else had this issue and knows how to solve it please?

thanks

GLC

Asked by leaderg 9 years ago

Last reply by mattlth 9 years ago

  • Archived

Download helper will not work normally.

I click on the rotating balls of download helper and it looks as though the download is taking only a couple seconds. Then, when I click on it to play it it doesn't work … (read more)

I click on the rotating balls of download helper and it looks as though the download is taking only a couple seconds. Then, when I click on it to play it it doesn't work and says, The document “Barney_ I Hear Music Everywhere.mp4” could not be opened. The movie's file format isn't recognized. To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More.

I have a 2011 Apple Macbook Pro 13".

Any help is greatly appreciated.

Thanks,

Luke Wilson

Asked by lukerwilson 8 years ago

Last reply by caltrop 8 years ago

  • Archived

How do I uninstall Firefox---For Mac

I would like to uninstall Firefox. I may reinstall some time in the future. But I am cleaning my computer and would like to eliminate Firefox. I looked through the prefer… (read more)

I would like to uninstall Firefox. I may reinstall some time in the future. But I am cleaning my computer and would like to eliminate Firefox. I looked through the preferences and in my downloads and applications and could not find a way to eliminate it. Would you please send me a detailed simple process to eliminate it PERIOD... Thanks, Marc

Asked by Mrocks 7 years ago

Last reply by ideato 7 years ago

  • Archived

Java Applets don't run correctly on Mac any more. On Windows everything is correct. 3 months ago it was also working perfect with mac.

I call a Java class from JavaScript in HTML-Code. The JavaScript get loaded earlier then the Java Applet. Even the Java Applet-Tag is on the top. When I have a button in … (read more)

I call a Java class from JavaScript in HTML-Code. The JavaScript get loaded earlier then the Java Applet. Even the Java Applet-Tag is on the top. When I have a button in HTML to start the Java-class with JavaScript, it works. But it should also be possible to do that right after loading die Java Applet. Until 3 months ago it was working always properly on Mac with Firefox for 6 years. On Windows it still works perfect with Firefox. And it worked always perfect on Windows with Internet Exlorer and Chrome. I hope you can solve this problem. With Safari Java Applets don't run any more even Java is active in Safari. So my customers have just Firefox to work with on Mac. Chrome doesn't work on Mac. Here is my Code. The Applet is signed by symantec: 

<html>
 <head>
 <applet code="testmacsigned.class" archive="testmacsigned.jar" width="0" height="0" mayscript name="testmac" id="testmac"></applet>
 <title>Offline Reservation hellocut</title>
 <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
 
     <!--<object type="application/x-java-applet" name="testmac" id="testmac" width="10" height="10">
         <param name="archive" value="testmacsigned.jar"> 
         <param name="code" value="testmacsigned.class">
         <param name="mayscript" value="yes"> 
         <param name="scriptable" value="true"> 
     </object>-->
     <!-- <embed code="testmacsigned.class" type="application/x-java-applet" archive="testmacsigned.jar" mayscript name="testmac">
        <noembed>
          No Java Support.
        </noembed>
      </embed>-->



 <script language="JavaScript">
 <!--
  function fctapplet(){
   window.document.testmac.testmacsigned();   
  }
 -->
 </script>
 </head>
 <body>
 <table>
  <tr>
   <td>
    <input type="button" onClick="javascript:fctapplet();" value="go">
   </td>
  </tr>
 </table>
 <table>
  <tr>
   <td>
    
   </td>
  </tr>
 </table>

 <script language="JavaScript">
 <!--
  window.document.testmac.testmacsigned();   
 -->
 </script>

 </body>

</html>

The last command - window.document.testmac.testmacsigned(); - doesn't work anymore because the Java Applet on the top isnt' loaded allready.

Asked by firefoxproblemonmac 7 years ago

Last reply by vinay.samant 7 years ago

  • Archived

Have version 14.0.1 cannot play Netflix on Firefox, works fine on Safari, getting loop.. please download silverlight.. have over and over again.

I have spent days trying to get Netflix to work on Firefox, and hate Safari, but it works there.. Spent an hour with applecare looking at my computer, and they said that … (read more)

I have spent days trying to get Netflix to work on Firefox, and hate Safari, but it works there.. Spent an hour with applecare looking at my computer, and they said that it must be firefox.. I have installed and unenstalled silverlightplugin, (it doesn't show as a plugin on Firefox plugin list, but it is installed in hard drive) I keep getting the message, "Just one minute more to watch movie, download silverlight plugin, I am on a MacBook pro, and am ready to give up Firefox if this cannot be fixed. I have talked to Microsoft, and they don't support macs except for their download that I am all too familiar with!!

Asked by Alycemaysk 8 years ago

Last reply by yazminEV 8 years ago

  • Archived

Get error msg: A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Get the following msg. when I try to open Firefox: " Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time." No other copy is… (read more)

Get the following msg. when I try to open Firefox: " Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time." No other copy is installed or running.

This happened

Every time Firefox opened

== After I reloaded a new copy of OS X. Previous system folder was archived.

Asked by AnonymousUser 11 years ago

Last reply by Rio50 8 years ago

  • Archived

MP4 embeding...when will it ever work on FireFox?

As someone who deals with video media on the web quite often, this handicap inherent in Firefox is a fairly big and ridiculously obvious problem. When, if ever, will it b… (read more)

As someone who deals with video media on the web quite often, this handicap inherent in Firefox is a fairly big and ridiculously obvious problem. When, if ever, will it be resolved? If Firefox wasn't such a popularly used browser, this issue wouldn't be as much of a concern, but people are using Firefox quite a bit on-line. It seems very strange to me that this otherwise excellent browser from Mozilla can't play back a simple MP4 file in HTML 5.

"Firefox doesn't support MP4 and 3GP due to their patent-encumbered nature."

Is there a way of resolving that at any point? If not, is there a reliable format that I should switch to instead of MP4, like Flash? I'm aware that there are plugins available to make Firefox "see" MP4 files, but asking customers to download and install a plugin is not really a professional solution. Please advise! Thank you.

Asked by Marc Esadrian 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Google Hangout video doesn't work on OS X 10.9 ("Mavericks")

Since upgrading to OS X 10.9 ("Mavericks"), the video part of Google Hangout no longer works -- the video settings pane in Hangouts tells me that I have no camera. This i… (read more)

Since upgrading to OS X 10.9 ("Mavericks"), the video part of Google Hangout no longer works -- the video settings pane in Hangouts tells me that I have no camera. This isn't true; I'm on a laptop with a built-in camera, and the video shows up fine in other apps.

I've tried restarting Firefox, as well as uninstalling and re-installing the Google talk/video plugin. No dice.

This may be a red herring, but an informal poll of my co-workers seems to show that it's only people with 11" MacBook Airs that are affected. I find this rather suspicious, and I'm not sure it's actually a thing, but I suppose it's possible.

Asked by jacobkaplanmoss 7 years ago

Last reply by dhjdhjdhj 7 years ago

  • Archived

mouse scrolling stopped working; have to use arrow keys to scroll

I have Firefox 26.0 installed on my iMac running OSX10.9.1 Since upgrading to this version, I am unable to scroll using the mouse scroll feature. I now have to use the ar… (read more)

I have Firefox 26.0 installed on my iMac running OSX10.9.1 Since upgrading to this version, I am unable to scroll using the mouse scroll feature. I now have to use the arrow keys on my keyboard to navigate web pages and email.

Asked by SeanDaCat 7 years ago

Last reply by CJM432 7 years ago

  • Archived

How do I fix mouse hang ups (freezing) in Firefox 24.0 on OS X Mavericks (Golden Master)?

I've installed a fresh version of the latest Firefox on a clean copy of the new OS X Mavericks (GM/RTM) and I'm encountering scrolling hang ups. It starts to work for a f… (read more)

I've installed a fresh version of the latest Firefox on a clean copy of the new OS X Mavericks (GM/RTM) and I'm encountering scrolling hang ups. It starts to work for a few minutes once you launch Firefox then the scrolling stops. I have to continuously reopen FireFox to get it to work again.

Asked by theflarenet 7 years ago

Last reply by helpfulonce 7 years ago

  • Archived

where to find setting for pop up blocker

Currently I have pop up blocker activated. I need to modify it so that certain sites are allowed to use pop ups. I read the instructions. But, I can find where to uti… (read more)

Currently I have pop up blocker activated. I need to modify it so that certain sites are allowed to use pop ups. I read the instructions. But, I can find where to utilize the instructions, e.g. where do I find the site to change setting for pop up blocker?

Asked by rodolfoloboalvarez 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How do I make "downloaded from internet" warning stop popping up every time I start Firefox??

I use a 2011 MacBook Pro w/ OS X Lion v. 10.7.3. Every time I start Firefox, I first have to click "open" on a pop up warning box that says: Firefox is an app you downl… (read more)

I use a 2011 MacBook Pro w/ OS X Lion v. 10.7.3.

Every time I start Firefox, I first have to click "open" on a pop up warning box that says:

Firefox is an app you downloaded from the internet. Are you sure you want to open this app?

This is really annoying & there's no option to stop asking me this. Does anyone else get this obnoxious pop up & have you figured out a way to make it stop?

Asked by jenilyoness 9 years ago

Last reply by Tim 9 years ago

  • Archived

After updating FF to 33.0 I now get: error code: sec_error_invalid_key

I visit sites that have local ssl certificates installed (self signed), typically I get the warning about this, accept, confirm, etc. All used to be good. I just now re… (read more)

I visit sites that have local ssl certificates installed (self signed), typically I get the warning about this, accept, confirm, etc. All used to be good. I just now received an update to FF to 33.0, now none of these sites work. (I'm in the Beta channel) I'm getting: error code: sec_error_invalid_key

The sites in question, are all mine, and work well on other browsers.

Asked by otrovagomas 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Vertical scroll bar missing, resetting Firefox does not fix it. How do I get it back?

The vertical scroll bar on all windows is missing. resetting firefox does not bring it back. You can see the scroll bar if you change the size of the window and have to q… (read more)

The vertical scroll bar on all windows is missing. resetting firefox does not bring it back. You can see the scroll bar if you change the size of the window and have to quickly try to grab it, but that's a huge pain. PLease help. Thanks.

Asked by bisqueit 7 years ago

Last reply by David McRitchie 6 years ago

  • Archived

How do I turn off search enhancements particularly the "see similar" scanning?

When I hover the cursor over a picture of a searched item a "see similar" tab appears and if I accidentily pass over it it begins to scan with a visible scanning line and… (read more)

When I hover the cursor over a picture of a searched item a "see similar" tab appears and if I accidentily pass over it it begins to scan with a visible scanning line and will direct to another page with similar items. I think it is a feature of Web Search Plus Enhancements and I find it very annoying but don't know how to turn this off! Your help would be appreciated. scalaron

Asked by scalaron 9 years ago

Last reply by GentlemanJim31 9 years ago