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Can't scroll through Bookmarks Sidebar since last update

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly..… (read more)

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly.....etc. It is a mess.

I have other software with sidebars that work fine.

Asked by rswojo 5 days ago

Last reply by rswojo 2 hours ago

Firefox browser

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have ch… (read more)

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have checked the profile, cycled the option to no avail. I am on an HP computer, no help from their tech support, Win 10 , Tech support ?$?, and one previous try on this forum. Anyone got anything, please?

Asked by tom.small 1 day ago

Last reply by tom.small 5 hours ago

Twitch sound bug after ad

Sometimes, quite often but not every time, sound is sizzling after an ad on twitch. Need to f5 to fix it. I don't have this problem with chrome. I tryed to empty cookies … (read more)

Sometimes, quite often but not every time, sound is sizzling after an ad on twitch. Need to f5 to fix it. I don't have this problem with chrome. I tryed to empty cookies and stuff without success.

Asked by fabtor25 9 hours ago

FireFox Browser

The FireFox since yesterday do not support the search engine option or any declaration of an engine in the Web-Screen or in the option "one Click search" on the other ha… (read more)

The FireFox since yesterday do not support the search engine option or any declaration of an engine in the Web-Screen or in the option "one Click search"

on the other hand, the Bookmarks ar not the last one - If I start an update of FireFox there is no change - et always showns the wrong functions regards Dietmar Koenig

Asked by Coastguard 9 hours ago

Surface pro 4 on-screen keyboard doesnt open properly

Hey guys, the following problem has recently occurred on my Surface Pro 4. I switched from Chrome to Firefox. After the change, everything went smoothly. Suddenly the on… (read more)

Hey guys,

the following problem has recently occurred on my Surface Pro 4. I switched from Chrome to Firefox. After the change, everything went smoothly.

Suddenly the on-screen keyboard could no longer be opened when using in tablet mode. If you tap an input field, the screen keyboard opens first. The window then appears to refresh itself and the keyboard closes again.

The only way to use the on-screen keyboard is to move the browser to the right or left side of the desktop and pin it. The keyboard works as usual in this half window.

Apart from updates, I've added the ublock and umatrix extensions. Could the problem come from there?

Asked by weber_danny 10 hours ago

Last two months my cursor causes my YT video to jump and flicker

As above question, are my setting incorrect, I watch doco's on you tube but whenever my mouse arrow crosses the video image it jumps and flickers, am I doing something wr… (read more)

As above question, are my setting incorrect, I watch doco's on you tube but whenever my mouse arrow crosses the video image it jumps and flickers, am I doing something wrong, or are my settings off?

Asked by 10stevecray 10 hours ago

Huge memory leak from FF is causing my computer to shut down

Hello all, I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got … (read more)

Hello all,

I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got fixed so I figured I would report it here.

The issue could be summarized as follow: browsing the website mixcloud.com triggers a memory leak from FF that eventually causes my whole computer to shut down if FF cannot be "force[d] to quit" in time.

Here is a more detailed description I sent to Mixcloud support last year:

"Often times when I open a new page/tab on the website the loading freezes and after a few seconds a yellow warning notification pops up on the upper part of the screen asking: "a web page is slowing down your browser. What would like to do?” with the two following options available: "Stop it" or "Wait". If I click "stop it" the loading will indeed stop and I just have to refresh the page again to continue browsing normally. The troubles begin if I click "wait" or do nothing: the overall memory usage of Firefox will then increase seemingly exponentially and after only a few minutes the whole system will become unresponsive and I will have to hard reboot my computer or it will reboot by itself. This is extremely annoying as you can imagine as every time that happens I lose all unsaved data in the process! Strangely enough this issue sometimes even occur without any notification displayed or freeze happening in the first place: I would be browsing a few Mixcloud pages then switching to another website and after a couple of minutes I would notice that the memory usage is increasing although no Mixcloud page is open any longer... In both cases the only solution I found is to quit/force to quit Firefox as soon as possible to prevent it (and the system) to become unresponsive. Closing the application always resolves the issue and I can see the memory usage of the overall system subsequently dropping sometimes from up to 95% to 40% in the Activity Monitor app. Again I would like to stress that I have been experiencing this issue ONLY on Mixcloud and that I have no other memory related issue on my computer nor with Firefox in general."

Mixcloud support reply at the time: "this is linked to some issues we've been experiencing but our team are busy working on a fix for". 10 months later nothing changed...

The same issue happened again this very morning: I opened a Mixcloud link from google results and even though I immediately closed it, 5 minutes later the RAM usage was at 93% and I struggled during 10 minutes to "force to quit" FF as the whole computer was becoming increasingly unresponsive. I can provide a crash report from this morning but would prefer not to display it publicly.

Please investigate this leak. It is becoming more and more frustrating to deal with as the time goes by.

Asked by entwined2 11 hours ago

Firefox gets stuck during internet surfing

Hello, I am recently observing that my Firefox browser gets stuck while internet surfing especially when I visit different social sites like Facebook. Kindly suggests a… (read more)

Hello,

I am recently observing that my Firefox browser gets stuck while internet surfing especially when I visit different social sites like Facebook.

Kindly suggests a solution to get rid of this situation.

Thanks Lisa

Asked by Lisa jacob 13 hours ago

Ping Latency with Firefox

Hi, I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some d… (read more)

Hi,

I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some digging i noticed i am getting 400ms ping responses to my router at certain times of the day. All other devices on my network get <2ms ping responses. Reboot my surfacebook and pings go back to <5ms. After doing some testing i realised that it was Firefox causing the issues, soon as i close firefox, pings drop back to <2ms. Open firefox and work work on it for an hour or two and they creep back up to 400ms, close it and they drop. It's a test i have run multiple times as i didn't believe a browser would do this. Because i work in IT and i haven't reloaded my laptop for at least a year i thought i'd reload a fresh build of Windows...with just drivers and firefox....same problem. I have also run a stress test on the CPU / Memory to see if that had the same results, it doesn't.

Asked by kwolton 4 days ago

Last reply by kwolton 15 hours ago

Firefox location service causing wifi intermittent connection.

Every time I'm using location service at a website via Firefox, whether it's Google Map, or any other website that has a map build-in with pinpoint my location feature, w… (read more)

Every time I'm using location service at a website via Firefox, whether it's Google Map, or any other website that has a map build-in with pinpoint my location feature, when I want to know where I am on the map, Firefox just cut down my wifi connection. The connection seems to be intermittent, meaning: computer will receive packets for couple seconds, and then it will pause for no reason, with zero packet transmission, then suddenly it will start receiving packets again and it goes on and on. Sometimes, the connection just cuts off completely for a minutes or two, just like a resetting, with no information being transferred.

I am using a USB wifi extender just for better signal receiving. This situation only happens with Firefox browser, Chrome and Edge have no problem at all. I've tried many helps from online, such as: disable IPV6, disable DNS prefetch, change a different network, disable all adds-on. None of these helped my problem.

Any ideas what should I do next?

Asked by Andrew 21 hours ago

Firefox 79.0 Super Slow to Connect

Everytime I startup firefox it could take up to two minutes to connect to www.aol.com. I also get we're having trouble finding that site. All the hardware checks good. Sp… (read more)

Everytime I startup firefox it could take up to two minutes to connect to www.aol.com. I also get we're having trouble finding that site. All the hardware checks good. Speed tests say there is no problem. When I use the new Microsoft Edge I have no problems. Any help here.

Asked by Harley51 1 day ago

Windows 7 x86 (3GB limited memory) - Long-running Javascript tabs (e.g. Facebook) consume too much memory (~460MB in addition) from 58% to 73%

I have a serious "complaint" that Firefox 79 (32-bit) under Windows 7 Pro SP1 plus fixes does a very poor job of limiting its proportion of memory usage, or running clean… (read more)

I have a serious "complaint" that Firefox 79 (32-bit) under Windows 7 Pro SP1 plus fixes does a very poor job of limiting its proportion of memory usage, or running cleanup automatically as per the about:memory "Minimize memory usage" button's action. Can some optimisation be done to alleviate this, say every 15mins perform this function automatically?

Workarounds: 1) Log off/Sign out of tab and close it. Open new tab and reload bookmarked URL. Move tab to former position, as necessary. 2) Close and re-open Firefox entirely.

Asked by WBST Clarke 1 day ago

Firefox caused(?) Blue screen of Death

Hello, I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD. I had around 8 tabs… (read more)

Hello,

I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD.

I had around 8 tabs open at the time of which 2-3 Twitch.tv channels, Private mode tabs with several websites with a variance of content-typed on them.

However, I had these open in the background while I was playing a game and at some point my computer just rebooted.

It hasn't happened another time (yet) and it is the first time I've had a BSOD for quite some time so it kind of scared me.

I had Hardware Acceleration turned on and Content Process limit was set to 8(Default).

The Nvidia drivers I have installed are: 451.67 (09-07-2020)

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802404d800c, Address of the instruction which caused the bugcheck
Arg3: ffff8283464fef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on MIYA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 2

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802404d800c

BUGCHECK_P3: ffff8283464fef90

BUGCHECK_P4: 0

CONTEXT:  ffff8283464fef90 -- (.cxr 0xffff8283464fef90)
rax=0000000000000000 rbx=ffffce0d5ea36080 rcx=fffffffffffffffd
rdx=0000000000000000 rsi=ffffce0d5d3a4080 rdi=0000000000000000
rip=fffff802404d800c rsp=ffff8283464ff998 rbp=ffff8283464ffa80
 r8=ffff95046faf9001  r9=000002016af88590 r10=fffff8024086e2e0
r11=00000000005a3c10 r12=0000020183abe000 r13=0000020183d14078
r14=ffff8283464ffa08 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
nt!PsGetCurrentServerSilo+0x2c:
fffff802`404d800c c3              ret
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

'''PROCESS_NAME:  firefox.exe'''

STACK_TEXT:  
ffff8283`464ff998 fffff802`40870c4c : ffffce0d`5d3a4080 ffff8283`464ffa80 ffffce0d`5d3a4080 00000000`00000000 : nt!PsGetCurrentServerSilo+0x2c
ffff8283`464ff9a0 fffff802`4086e304 : ffffce0d`5d3a4080 00000201`73938600 00000000`00000000 00000201`8fa00000 : nt!PsLookupThreadByThreadId+0x3c
ffff8283`464ff9d0 fffff802`405ef475 : ffffce0d`5d3a4080 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtAlertThreadByThreadId+0x24
ffff8283`464ffa00 00007ff8`4810bb84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000005f`fadff848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`4810bb84


SYMBOL_NAME:  nt!PsGetCurrentServerSilo+2c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.388

STACK_COMMAND:  .cxr 0xffff8283464fef90 ; kb

BUCKET_ID_FUNC_OFFSET:  2c

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PsGetCurrentServerSilo

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ca3838bc-6517-b4b6-f083-461080433ddb}

Followup:     MachineOwner
---------

Asked by cosplayking 1 day ago

Last reply by cosplayking 1 day ago

Input delay in search field on Google-related sites

I'm using Firefox 79.0 on Win10 x64. When I'm searching on Google, Facebook or Youtube, there is a 10-20 seconds delay between my input and its display in search field, a… (read more)

I'm using Firefox 79.0 on Win10 x64. When I'm searching on Google, Facebook or Youtube, there is a 10-20 seconds delay between my input and its display in search field, and it's displaying symbols I entered at 1 symbol in 1-2 seconds. After around a minute the delay cuts to minimal and I can use the search normally (but by that time site is already responding to the earlier input which sometimes can be in wrong keyboard layout or misspelled because I didn't see what I was typing until 1 minute after I typed it). I don't have this problems at the websites that are not Google-related, also I don't have it in other browsers. I've tried restarting Firefox (obviously, as this problem persists for weeks now) and/or clearing cache, didn't help.

Asked by Daniela Chris 1 day ago

Last reply by Daniela Chris 1 day ago

fresh install on re-fromatted win10 machine constantly crashing

Hi there Have installed the latest Firefox version (79 64bit) on a freshly formatted install of Win10 on Surface Pro5 and when I try to start Firefox it crashes almost i… (read more)

Hi there

Have installed the latest Firefox version (79 64bit) on a freshly formatted install of Win10 on Surface Pro5 and when I try to start Firefox it crashes almost instantly. I get the pop up asking to send to Mozilla (which I do) and also if I want to start i safe mode.....when starting in safe mode it crashes as well

Have been trying to get this to work for hours now so any help or advice gratefully received

Many thanks

Jamie

Asked by JamieEff 1 day ago

Declining performance

Browsing has become extremely frustrating with Firefox 79.0 and Windows 10. Sites will not load. Occasionally, pressing F5 helps. Most often, multiple requests must… (read more)

Browsing has become extremely frustrating with Firefox 79.0 and Windows 10. Sites will not load. Occasionally, pressing F5 helps. Most often, multiple requests must be made. A TLS handshake seems to be involved.

Asked by Bedfordite 1 day ago