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The minimize icon has been missing for several days.

I'm on Windows 10, firefox version 90.0.2. I can still minimize Firefox, just that the "flat line" minimize icon is missing. When I hover over it, a grey square still app… (read more)

I'm on Windows 10, firefox version 90.0.2. I can still minimize Firefox, just that the "flat line" minimize icon is missing. When I hover over it, a grey square still appears as per normal, but the icon is gone.

Asked by billiegatesftw 5 hours ago

Last reply by FredMcD 18 minutes ago

My Firefox x3 (on Win 10, Linux Mint and Android) not connecting to specific website, Edge does.

Since last weekend or thereabouts (17 July 2021) my Firefox on the 3 devices/platforms I use (see title) is not connecting to a specific website. Edge connects and is usa… (read more)

Since last weekend or thereabouts (17 July 2021) my Firefox on the 3 devices/platforms I use (see title) is not connecting to a specific website. Edge connects and is usable.

There is no error message, the screen in the tab remains blank and the activity indicator stops after a few seconds.

The website address is https://colony.litopia.com . The website is functioning and I have just used it, loaded images etc using Edge - I am a writer and use it every day, usually LOL.

All the other sites I use are ok, as is the main domain https://litopia.com . The hyperlink from the parent to the subdomain also hangs in the same way. I have spokent to other users of the site and they say it is ok, although it is noted as usually being a very slow site.

I have tried connection via cellphone router and wired broadband from different physical locations. Firefox troubleshooting not reporting any errors.

I use adblock on Win10 and Linux and have tried disabling that. FB container only on win 10. All platforms are up to date with Firefox. 90.0.2. I believe the issue arose when I went to 90.0

I haven't shared my data because the devices are disparate.

Comments appreciated, thanks.

Asked by projectpdq 5 hours ago

Last reply by FredMcD 19 minutes ago

Firefox videos stuttering

Hi, my Firefox has been acting weird when I try to watch certain movies on HBO Max and Amazon Prime they stutter terribly and I have no idea how to fix it, I have tried u… (read more)

Hi, my Firefox has been acting weird when I try to watch certain movies on HBO Max and Amazon Prime they stutter terribly and I have no idea how to fix it, I have tried uninstalling Firefox and reinstalling it, clearing addons and themes and such. My internet is 400 down 100 up, my PC specs are Windows 10, i7 9700k, GTX 2070

Any help is appreciated, Thank you

Asked by Garrettbartlett158 4 hours ago

Last reply by FredMcD 26 minutes ago

Slowness issues

I have a gamer computer with all the drivers updated and recently I have switched from chrome to mozilla for privacy reasons, I installed a couple of extensions like adbl… (read more)

I have a gamer computer with all the drivers updated and recently I have switched from chrome to mozilla for privacy reasons, I installed a couple of extensions like adblocker plus, Simple Translate, Awesome Screenshot, Lightbeam and I am realizing that it is considerably much slower than chrome ... I'm going to start deleting all the extensions to see what happens ...

Asked by ajl 1 hour ago

Last reply by FredMcD 31 minutes ago

Yesterday's Update Crashes

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The brow… (read more)

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The browser crashed when I tried to bring up Settings. Subsequently I could not open it again. I just shut down that computer in case repowering it solves the problem later. This is Mac Catalina. Firefox just updated here. I hope on this computer the problem does not surface.

Asked by tightpurchaser 2 days ago

Last reply by tightpurchaser 1 hour ago

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 1 hour ago

Last reply by Seburo 1 hour ago

  • Solved

Crash at sturtup even in safe-mode

Firefox crashes at startup even in safe mode. I think there was firefox update after first crash and it did not start after that. Developers version works fine. Latest r… (read more)

Asked by Wodensday 1 day ago

Answered by cor-el 1 day ago

on home page a icon listed as "xcazp3" it will not dismiss, what is it?

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. … (read more)

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. What is it?

Asked by surf1mo 2 days ago

Last reply by cor-el 10 hours ago

Firefox freezing with Yahoo News Articles

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to t… (read more)

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Asked by mikeb2115 16 hours ago

Last reply by FredMcD 11 hours ago

  • Solved

How to disable annoying pop up for update reminder FF89+

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, re… (read more)

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, reminding me to once again update the apparently flawed software. I just updated yesterday!!!! Can I not trust that the programmers know what they're doing and that the system can actually work as expected without the intrusive proof that they screwed up again?! This is the worst business decision to make these things interfere with my workload. Every firefuxn day there's a new update alert!!! It makes me not trust this browser...

Asked by Shuriken Sky 19 hours ago

Answered by FredMcD 17 hours ago

Slov internet speed and websites does not open with Firefox on Windows 10.

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there. Internet is extremly s… (read more)

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there.

Internet is extremly slow,some sites will not open and i cant logg in to Facebook.

Under settings,i have tried different settings. Right now i have the standard setting. Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved the issue.

What could be causing these issues? Do i have to do some special settings or do i have to add some Add-ons/Extensions in order to have Firefox work normal again?

Asked by sten_holgerssons 1 day ago

Last reply by FredMcD 12 hours ago

Flickering Ui`s on twitch\youtube

Hi there. When watching twitch or youtube on one screen everything is just fine. I do have 2 monitors, and sometimes i watch 2 twitch streamers at the same time. or one w… (read more)

Hi there. When watching twitch or youtube on one screen everything is just fine. I do have 2 monitors, and sometimes i watch 2 twitch streamers at the same time. or one with youtube and one with twitch. Everything have been working just fine, but for maybe 2 weeks ago, the UI or stuff around the video\stream im watching is flickering. This only happens when watching 2 videos at same time. It flickers on both. The video itself is just fine, but everything around is flickering, like chat on twitch, or the recommended videos on the rightside of youtube video window. Turning Safe mode on and it stops. uninstalling all addons, and the problem is still there. And still work fine in Safe mode. Havent done any changes anywhere with firefox, and only use 2 addons. And if im watching 2 videos and scrolls down and up on one of the screens, it flickers even more. Hardware Acc is off.

Asked by Fangorian 14 hours ago

  • Solved

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 2 months ago

Answered by cor-el 2 months ago

Pureflix video not working

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in … (read more)

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in the firefox settings. Pureflix help said they had no other help to give me and to take it to Firefox. They said no other customers were have the same problem. videos like youtube work fine in firefox and brave. When I click on the watch it button, it goes to black screen and never plays. no error message. the firefox toolbar is still at the top and working fine. The blackscreen is in the content area. Using windows defender for fire wall. using dell laptop inspirion 13.

Asked by Rgems 2 days ago

Last reply by FredMcD 17 hours ago

  • Solved

Firefox not opening after crash

My PC crashed and when I try to open firefox I get this error XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column… (read more)

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^"

I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?

I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Asked by Mr. Potato 1 day ago

Answered by Mr. Potato 18 hours ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 1 day ago

Last reply by FredMcD 17 hours ago

Some web pages not displaying properly after July 19, 2021 update

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on … (read more)

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on an email, most of the content is not showing, including the sender's message. Other frequently used websites are similarly affected.

This same problem occurred after another recent firefox update, and it was eventually fixed when I "checked for updates".

I'm hoping this bug is widespread enough that the Mozilla team will be providing a further update that fixes this.

Meanwhile, if anyone has an idea, I'll listen!

Asked by mellodron 2 days ago

Last reply by mellodron 18 hours ago

Sign In Not Accepting Password

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing … (read more)

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.

Asked by jdgrasty 1 day ago

Last reply by FredMcD 1 day ago