Showing questions tagged: Show all questions

Won't / Update To Current Firefox/Play Rented Videos On Uube/No referred to "Settings" Button (Linux)

Thank you for trying to help me, but many of the suggestions and explanations are dead ends because I cannot get them to work. I cannot get the latest version 95 of Fire… (read more)

Thank you for trying to help me, but many of the suggestions and explanations are dead ends because I cannot get them to work. I cannot get the latest version 95 of Firefox to update despite repeatedly trying to follow the directions, and updating is not occurring "automatically" as stated in all of the problem solving descriptions. When I get certain instructions, it refers me to a "Settings" button, which does not appear/exist on my toolbar(s). This latest inquiry is related to my original question about "licensing" issues error message when trying to view Youtube rented video's. Also, how do you go about updating a Widevine setting, mine is currently 4.10.1582.2. and needs updating. Please help me, I would like to learn how this stuff works, I appreciate any help.

Asked by Gerb 4 months ago

Last reply by jonzn4SUSE 4 months ago

How to view rented video on Youtube

Youtube rented video does not play after purchased. "Licensing error message" after hitting play button. Firefox 95.0b12 is supposed to work. Have latest updates... wh… (read more)

Youtube rented video does not play after purchased. "Licensing error message" after hitting play button. Firefox 95.0b12 is supposed to work. Have latest updates... why won't it work? Seems Firefox/Modzilla not going to fix ongoing issue with rented Youtube/Netflix video rental problem. Is there a fix? Linux user.

Asked by Gerb 4 months ago

Last reply by cor-el 4 months ago

  • Locked

Youtube Message For Rented Video "! Sorry, there was an error licensing this video" Fix Needed

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play … (read more)

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

Asked by Gerb 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Change address bar auto search Google URL

Dear Community, Thank you for providing this place to get help. I want to change the default Google URL in the address bar auto search from https://www.google.com to http… (read more)

Dear Community,

Thank you for providing this place to get help.

I want to change the default Google URL in the address bar auto search from https://www.google.com to https://www.google.co.in

This is because I access the web from a VPN, but I want content relevant to India.

Please guide.

Thank you so much.

Asked by yashvant.ritesh 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Can't update Firefox--in options I see "Your browser is being managed by your organization." Although this is a private computer and I am the only user and my user profile is set as admin

I have no that is no computing knowledge--none. So I need very explicit instructions (imagine you're talking to your grandma): This is what FF tells me is happening: poli… (read more)

I have no that is no computing knowledge--none. So I need very explicit instructions (imagine you're talking to your grandma):

This is what FF tells me is happening: policies.json

{
 "policies": {
   "AppAutoUpdate": true | false
 }

} And in poking around in the files on my computer, I did find this in the folder that holds Firefox. How do I reset it, so that I can update?

If anyone wants to walk me through this (reaaaal slow) --you will surely be rewarded with amazing karma bumps!!

Asked by Naftali 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

import password

Hy I am using ubuntu 18.04. I have just reinstall a system. I wanted to import my pwd.csv, but I do not see the option import as before. Could you help me Regards Olivie… (read more)

Hy I am using ubuntu 18.04. I have just reinstall a system. I wanted to import my pwd.csv, but I do not see the option import as before. Could you help me Regards

Olivier

Asked by trqkar 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox 'forgets' logins and logs me out of sites often

i have been logged out of some of the sites often. i have a wattpad account and i am constantly logged out of it. in case i try to log back in, i discover my previously s… (read more)

i have been logged out of some of the sites often. i have a wattpad account and i am constantly logged out of it. in case i try to log back in, i discover my previously saved password doesn't appear. turns out, firefox wouldn't even have it, even after i manually create a new login for the same site. i close the firefox, open it again and the login is gone. i have set firefox to delete my site cookies but have given the right site exceptions. this problem does not stay for other accounts like google or such but only my most recent, such as this. the only add-ons i have is Firefox color, Tab Auto Refresh and Language Tool. it is quite tiring since i visit these sites very often and still be logged out or not have the password hand-in-hand.

Asked by Vulpa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Password I forgot :(

Hello! I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and… (read more)

Hello! I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and things on it, so I can't reset it. It would mean the world to me if You could help me.

I'm waiting for your answer, Thank you and have a nice day :)

Asked by monikagrochola9 1 year ago

Last reply by gspodo 1 year ago

  • Archived

Do Not Track only when Firefox is set to block known trackers

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers". How do I set Fi… (read more)

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers".

How do I set Firefox to block known trackers? How do I set Firefox to not block known trackers?

Is having Enhanced Tracking Protection ON the same thing as having Firefox set to block known trackers? So if I turn OFF Enhanced Tracking Protection, Firefox will no longer be set to block known trackers?

Asked by keylonta 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Enhanced Tracking Protection Custom Cookie settings

The Custom settings for "Enhanced Tracking Protection" have the following options available for blocking Cookies: 1. Cross-site and social media trackers 2. Cookies from … (read more)

The Custom settings for "Enhanced Tracking Protection" have the following options available for blocking Cookies:

1. Cross-site and social media trackers 2. Cookies from unvisited websites 3. All third-party cookies 4. All cookies

If I have Cookies set to block "2. Cookies from unvisited websites", does this mean it will block "Cookies from unvisited websites", including "Cross-site and social media trackers"?

If I have Cookies set to block "3. All third-party cookies", does this mean it will block "All third-party cookies", including "Cookies from unvisited websites", and "Cross-site and social media trackers"?

If I have Cookies set to block "4. All cookies", does this mean it will block "All cookies", including "All third-party cookies", "Cookies from unvisited websites", and "Cross-site and social media trackers"?

Asked by keylonta 1 year ago

Last reply by keylonta 1 year ago

  • Solved
  • Archived

Survey

Dear Firefox Team, Just now, when I opened a new tab, there was a survey that asked a few question and for answering that, they offered a iPphone Pro. I know it is absurd… (read more)

Dear Firefox Team, Just now, when I opened a new tab, there was a survey that asked a few question and for answering that, they offered a iPphone Pro. I know it is absurd, but i would like to know if FF carries our surveys in other countries.

Please advice

Thank you in anticipation.

Asked by athies1966 1 year ago

Answered by Enigma 1 year ago

  • Solved
  • Archived

Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 1 year ago

Answered by Wesley Branton 1 year ago

  • Archived

Spell checker not working

Hi Guys and Girls, For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working. I have a new MacBook Pro and set… (read more)

Hi Guys and Girls,

For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working.

I have a new MacBook Pro and setup Firfox by installing it and siging in to sync.

The spell checker does not underline the words as I type here or in Google or WhatsApp Web.

Also when I right click no language opion appears.

I does work in Gmail for some weird reason.

After follwing a suggestion of installing an add-on dictionary and resarting Firefox, no change came about.

See attached for more...

Thanks in advance for your help.

Asked by schalas 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 1 year ago

Answered by cor-el 1 year ago

  • Archived

Restore Last Session - But not if I close last tab

I searched this forum but couldn't find an answer. I have "restore last session" turned on, but I'd like Firefox wouldn't reopen my last visited site after I close the br… (read more)

I searched this forum but couldn't find an answer. I have "restore last session" turned on, but I'd like Firefox wouldn't reopen my last visited site after I close the browser by closing the last tab. In other words: if I close the browser by a regular means (by clicking the rightmost upper X, or by right-clicking the taskbar and choosing close window) it goes to the last viewed site when I reopen the browser – and that's ok – but when I close the last tab and the browser closes, I don't want to see this site again when I reopen Firefox. Is there a way to achieve this? By the way, this is the standard behavior in Google Chrome.

Asked by ravipegolo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable picture in picture completely

On multiple websites I visit, picture in picture happens automatically when I scroll past a video or click another section of a page. I find it highly annoying and distr… (read more)

On multiple websites I visit, picture in picture happens automatically when I scroll past a video or click another section of a page. I find it highly annoying and distracting. I would like to disable it completely. How do I do this? I'd appreciate an answer that isn't too technical. Thanks.

Asked by lorifarley93 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox default action for PDF has spontaneousl changed

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog… (read more)

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Asked by rsbrux 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 1 year ago

Answered by Enigma 1 year ago