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  • Archived

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

Windows 11

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox.… (read more)

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox. Now I'm getting the same message again. Please help. I like firefox but being told continuously that it's no longer supported even though I've upgraded my system to one that is supported is a pain.

Asked by jlkeeney87 3 months ago

Last reply by James 3 months ago

Signing in to Sync.

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the mes… (read more)

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the message "Blocked by Content Security Policy. This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it". What other way is acceptable?

Asked by davewillgmale 5 months ago

Last reply by Paul 5 months ago

Firefox font size control

Subject: Reset font size without using menus By accidentally pressing and/or holding one or more keys on my PC, I seem to have shrunk the font size which I need to reset… (read more)

Subject: Reset font size without using menus

By accidentally pressing and/or holding one or more keys on my PC, I seem to have shrunk the font size which I need to reset.

When I try to use OPTIONS GENERAL the screen will not scroll down to the FONT setting

Could you please tell me how to reset font size without using the menus?

Regards Keith Warltier

Asked by warltier 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Firefox ESR v52.9.0 Crash Reports No Longer Processed?

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash r… (read more)

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.

64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Asked by lmacri 1 year ago

Last reply by lmacri 1 year ago