Showing questions tagged: Show all questions
  • Archived

When I get a message 'A plugin is needed to display this content', how do I find which plugin is needed?

This arises, for example, on this page http://www.telegraph.co.uk/news/newstopics/howaboutthat/11204874/Quiz-Quirky-British-influences-across-the-world.html … (read more)

Asked by aswatson 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why am I having trouble making any download helper work?

I have a new MacBook Air. I have tried downloading several Download Helpers to download videos from YouTube, but none seem to work. When I downloaded the product "Dowload… (read more)

I have a new MacBook Air. I have tried downloading several Download Helpers to download videos from YouTube, but none seem to work. When I downloaded the product "Dowload Helper" I did see an icon on the tool bar. When I would open Firefox I would see it in color momentarily, then it would "ghost". It would never activate or spin on any videos.

Asked by Rivers56 6 years ago

Last reply by stuart7491 6 years ago

  • Archived

PDF download failure in 33.0.2

Firefo has just upgraded itself to 33.0.2. Since then when I try to download a PDF from my website, the PDF shows a failure. It works fine in all other browsers. If I t… (read more)

Firefo has just upgraded itself to 33.0.2. Since then when I try to download a PDF from my website, the PDF shows a failure. It works fine in all other browsers. If I try to save the file, instaed of opening it, I get this message: C:\Users\Harry\AppData\Local\Temp\ctl3Uk4R.pdf.part could not be saved, because the source file could not be read. (it always gives this message, but is fine in all other browsers)

Asked by gardenpharmacy 6 years ago

Last reply by jhaagmans 6 years ago

  • Archived

Can't print after windows 10 update

After updating to build 9860 I am unable to print. The printer just feeds blank pages. I don't have any issues printing from chrome or IE, as well as any other program. I… (read more)

After updating to build 9860 I am unable to print. The printer just feeds blank pages. I don't have any issues printing from chrome or IE, as well as any other program.

I tried all the steps here https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox Still unable to print.

Asked by ZenMasta 6 years ago

Last reply by cdnhome 6 years ago

  • Archived

Under Tools, Options, General Tab the choice for "Show my windows & tabs from last time" is grayed out. How do I access this option?

For over a year I've used the session restore feature by having Firefox "Show my windows & tabs from last time" (Tools, Options, General Tab, Startup section). While … (read more)

For over a year I've used the session restore feature by having Firefox "Show my windows & tabs from last time" (Tools, Options, General Tab, Startup section). While reading an article online a site said I needed 3rd-party cookies to read comments, so I tried to change this setting. My settings were such as to allow 3rd-party cookies but when I clicked out of the change attempt, I was told I needed to restart Firefox for changes to be effective. When I did, my previously windows & tabs did not come back, and the sessionstore.js file containing them was gone. I went to Tools, Options, General Tab, Startup section to ensure that the option "Show my windows & tabs from last time" was set. However, of the 3 options shown there, this one is grayed out--i.e., not available. Realizing I may not be able to recover the open windows & tabs I so desperately wanted to keep, now I can't even make the choice to reopen any current tabs upon a restart. I upgraded to Version 33.0.2 to see if this would change, but it didn't. Two questions: 1) How do I get the "Show my windows & tabs from last time" choice to appear NOT grayed out, and 2) is there any way to recover the windows & tabs I had open before this problem occurred? Again, I already had the "Show my windows & tabs from last time" option active, and for several months my open windows & tabs came back every time. Now, suddenly, I've lost them & can't even access the option to show newly opened tabs upon a restart.

Asked by byu1980 6 years ago

Last reply by cor-el 6 years ago

  • Archived

export bookmarks to ie

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe m… (read more)

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe mode. Could that be the problem?

Asked by politzer 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How do I prevent my addon buttons from being hidden by the "more tools" dropdown when width is above 700px?

I have several addon buttons in my toolbar to the right of the urlbar. Firefox hides them in a dropdown button labeled "More tools...". I don't want it to do this when it… (read more)

I have several addon buttons in my toolbar to the right of the urlbar. Firefox hides them in a dropdown button labeled "More tools...". I don't want it to do this when it is wide enough, but I can't figure out how to change this behavior. When I enter the customize screen, the button vanishes, and neither it nor any of the buttons it hides appear on any toolbar or in the "additional tools and features" pane.

What I want is that when the window is wider than 700px screen pixels, it shows all buttons. If it gets even wider, then keep stretching the urlbar.

Here's how it looks like now. http://puu.sh/cw3qv/ceebc027c6.png

How can I achieve this?

Asked by brunoais 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Cannot upload files to my website since FF upgrade v.33

I have always been able to upload files from my website host's File manager. Last time was in Feb. 2014 using FF v.27. Since that time FF has been upgraded to v.33 an… (read more)

I have always been able to upload files from my website host's File manager. Last time was in Feb. 2014 using FF v.27. Since that time FF has been upgraded to v.33 and I can no longer upload any file from my host's File Manger. I can browse and choose the file however the Upload button doesn't work...click it and nothing happens. I have cleared the cache, reset FF, disabled all add ons, etc. still won't work. My wife has FF v.32 on her laptop and I can't even browse for the file on hers. This was tried using a simple .jpg upload to my website. I have been building and maintaining my website for 4 years using the FF browser until this problem occurred. Google Chrome works fine. I contacted my web host and they say it is a FF problem so no help there. Of course I would like to keep FF as my browser but I am not going to maintain another browser like Chrome just for the website use. If I can't get this fixed I'll have to drop FF. And it seems there is no way to contact FF support to get any help, just from other users so I do hope someone has found the answer. I know this similar question has been asked before but I had to create a new question to get this to post here. Thanks. Dave Mason

Asked by oldbloodhound 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How To Edit Bookmark's Name

I'm using Firefox 33.0.2 on an XP desktop. How do I edit a bookmark's name? There is no Bookmark Manager. Please see the attached image that appears when I right click on… (read more)

I'm using Firefox 33.0.2 on an XP desktop. How do I edit a bookmark's name? There is no Bookmark Manager. Please see the attached image that appears when I right click on a bookmark and select properties. I enter the new name, but nothing happens. I tried Ctrl Shift O and nothing happens. Any help would be appreciated. Thank you.

Asked by parisphoto 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox keeps freezing until I move my cursor, and yes I've looked at/tried all the other threads with this question.

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists. I've just updated firefox today, I've disabled hardware … (read more)

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists.

I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse.

It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome.

Can anyone help me?

I'm running Windows 7 Ultimate 64-bit, 4gb ram.

Asked by Fakusnamus 6 years ago

Last reply by philipp 6 years ago

  • Archived

Hand Cursor stuck again

I thought my problem was solved, however, the hand cursor is stuck again when I go to Kohl's Website and try to order anything. When I click on "add to bag" that is when… (read more)

I thought my problem was solved, however, the hand cursor is stuck again when I go to Kohl's Website and try to order anything. When I click on "add to bag" that is when the cursor won't move.

Asked by ChaCha 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How to disable site advisor can't install F Secure Security

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfo… (read more)

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfox / firefox. need to remove this or will have to remove firefox

Asked by JohnPreece 6 years ago

Last reply by theshine 6 years ago

  • Archived

Firefox crashes

Firefox crashes all the time. I used to like it but no it's a pain to use . I have gotten 50 crashes over the past couple months. Anyone no why before I have to go to IE … (read more)

Firefox crashes all the time. I used to like it but no it's a pain to use . I have gotten 50 crashes over the past couple months. Anyone no why before I have to go to IE .? bp-83876129-4c84-4f71-98b8-79ac62141129 11/29/2014 1:52 PM bp-9991bfc3-7f69-4726-80cd-3d17e2141129 11/29/2014 1:44 PM bp-bc6c41de-3919-439d-b7d2-8d4232141129 11/29/2014 1:03 PM bp-f8ee32d1-330e-48c9-bece-cf3e72141129 11/28/2014 9:45 PM bp-c7386e66-067a-4165-969e-9766c2141129 11/28/2014 9:24 PM bp-6f8f2b43-56d9-4d64-a2f5-00bb32141128 11/28/2014 12:53 AM

Asked by scott mac 6 years ago

Last reply by ideato 6 years ago

  • Archived

Saved .htm pages with hover content stopped working

Hi, I save some web pages for offline viewing. Some of them have content that shows up only when you hover over them. Examples would be *.wikia.com (navigations) and danb… (read more)

Hi,

I save some web pages for offline viewing. Some of them have content that shows up only when you hover over them. Examples would be *.wikia.com (navigations) and danbooru (ex. http://danbooru.donmai.us/posts/1675488?pool_id=8335). I save them by Web page, complete option. They used to work but I just found out that now they don't.

I checked with IE and Chrome but found out that it stopped working there too. I tried using Firefox with add-ons disabled and reverted to older versions (30.0 & 24.0) but it's not working there anymore. I even restarted my PC. I thought maybe it was cache related by even newly saved pages don't work.

I am sure they did work because I usually save my files as mhtml to avoid too much clutter but hover content doesn't work there. The last time I saw it working was on September 25, 2014.

Thank you in advance.

Asked by jrdp_18 6 years ago

Last reply by icewolf 6 years ago

  • Archived

"The specified URL cannot be found." Error message.

I am trying to access the http://glovis.usgs.gov/ website, and consistently get this message. I have successfully accessed this site before. I tried clearing the cache a… (read more)

I am trying to access the http://glovis.usgs.gov/ website, and consistently get this message.

I have successfully accessed this site before.

I tried clearing the cache and cookies, and this worked to an extent, but the issue re-surfaced later on in my browsing session.

I am using: Lenovo G50 i7 Windows 8.1 Firefox 33.0

If anyone could help it would be greatly appreciated.

Asked by kajohnstone2 6 years ago

Last reply by cor-el 6 years ago