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Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by nof_j 22 hours ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 3 weeks ago

Last reply by Matt 2 days ago

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (read more)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Asked by sfk 1 month ago

Last reply by chorney.di 3 days ago

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Sebastian42 3 weeks ago

Last reply by cor-el 3 days ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by Mary 3 days ago

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does.… (read more)

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

Asked by rjhnatiuk 3 weeks ago

Last reply by jscher2000 - Support Volunteer 5 days ago

why is firefox so bad now?

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone … (read more)

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

Asked by robertinorbit 1 week ago

Last reply by RobertJ 1 week ago

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Update to 103.0 version

Appearance: With latest update comes Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font … (read more)

Appearance:

With latest update comes Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes.

Can I disable this behavior via about config or any other way? Now top plate consume much more space of screen (I use "Make text bigger" equals to 144%), very disappointed.

Asked by g00d_men 1 week ago

Last reply by Terry 1 week ago

Some videos do not function, nothing I try will work.

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading… (read more)

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Asked by desperateforanswers 1 week ago

Last reply by cor-el 1 week ago

103 update breaks video playback.

Both Youtube, gfy, reddit, or playing any mp4 in browser becomes erratic, sometimes it wants to work, sometimes it doesn't. Simple as explained. Twice I did a w10 system … (read more)

Both Youtube, gfy, reddit, or playing any mp4 in browser becomes erratic, sometimes it wants to work, sometimes it doesn't. Simple as explained.

Twice I did a w10 system restore back to v.102 and playback is normal. Twice i update to 103, and playback becomes botched. sometimes videos work, sometimes they don't, no loading, then sometimes background loading for minutes but no play, very random, very erratic.

So now i have 103 update blocked to avoid this problem.

Asked by foraten217 1 week ago

Last reply by cor-el 1 week ago

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Te… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

"Delete cookies and site data when firefox is closed" setting not remembered

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profil… (read more)

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

Asked by Robert 1 month ago

Last reply by cor-el 1 week ago

Automatic updates not updating

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1 I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did a… (read more)

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1

I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did a little digging. I removed the policies.json file, ran `sudo apt update` and `sudo apt upgrade`, and checked the software update store on my machine. None of these suggestions resolved the issue. I then noticed that whenever I would select `Automatically install updates (recommended)` and close firefox that the change would not persist.

I'm not entirely certain what the issue is at this point and any guidance would be much appreciated. Thanks in advance for your help!

Asked by surfninjas 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Unexpected zooming

Occasionally, but not infrequently, my web page will suddenly zoom to some very large size, and I have to Command-scroll to change to a size I can use. Generally, I just… (read more)

Occasionally, but not infrequently, my web page will suddenly zoom to some very large size, and I have to Command-scroll to change to a size I can use. Generally, I just close and reopen the window. Any idea why this occurs?

Asked by JHarwood48 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago