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FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN. After update … (read more)

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Asked by ccolerich 8 hours ago

Last reply by ccolerich 2 hours ago

Address bar is not blank anymore when pressing alt+home

Since couple days ago, Firefox started to put "about:home" in the address bar when pressing alt+home. How can I get back the blank (ready to type) address bar? Holding ba… (read more)

Since couple days ago, Firefox started to put "about:home" in the address bar when pressing alt+home. How can I get back the blank (ready to type) address bar? Holding backspace all the time is quite annoying :P

Asked by esselfe 1 week ago

Last reply by esselfe 3 hours ago

FF still consumes a big chunk of RAM allocation

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the fee… (read more)

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback.

The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it."

This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage > resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system.

I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical.

Asked by BRC 1 month ago

Last reply by BRC 9 hours ago

Not accepting password for a site

hello, when i try to use firefox to log onto a website , it will not accept my password anymore while all the other browsers such as chrome, brave, will accept it, please… (read more)

hello, when i try to use firefox to log onto a website , it will not accept my password anymore while all the other browsers such as chrome, brave, will accept it, please advise, thanking you

Asked by keith85 10 hours ago

Last reply by keith85 5 hours ago

Old version of firefox keeps opening porn sites randomly

Hello. Im new to the Mozilla Support community I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer v… (read more)

Hello. Im new to the Mozilla Support community

I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer versions not working on xp

And heres the issue: Firefox keeps opening tabs randomly which are related to pornographic websites like xxnx, pornhub, evilangel n' etc..

Heres things ive tried, but didnt work: -Install tdsskiller & scan -Scan with Avast Antivirus -Uninstalling Firefox and delete registry entries -Getting IE8 or G**gle Chr*me for Windows XP SP3

Any way to resolve this problem? i can't watch these things!

Asked by mm321 1 day ago

Last reply by mm321 5 hours ago

No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (read more)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 6 hours ago

Synced data is not recovered

I was using firefox with same account. operating system of my computer crashed. Now i have again install windows 10 on my computer. I have login with same firefox account… (read more)

I was using firefox with same account. operating system of my computer crashed. Now i have again install windows 10 on my computer. I have login with same firefox account but my stored data like password, bookmarks etc are not syncing this time even after pressing sync button several times. I have lost my stored information. This is not right thing happened to me because important information was synced with ny accont. Kindly help me.

Regards Manoj Dhaka

Asked by manojdhaka04 7 hours ago

Please revive firefox marketplace

I did not like installing apps from firefox add-ons but loved installing applications from firefox marketplace when it was there back then. It made me feel productive as … (read more)

I did not like installing apps from firefox add-ons but loved installing applications from firefox marketplace when it was there back then. It made me feel productive as it was the app store of an OS ,which was also there back then. But why was it discontinued? If there is any reason, please reply and If possible, please try recreating it. Here are the new firefox marketplace icons I suggest which I got from the web archive. Each icon is larger than the previous one. And if possible, please work on firefox OS too.

Asked by user110 1 day ago

Last reply by user110 12 hours ago

cannot switch sign in accounts

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6 Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of … (read more)

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6

Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of the three emails I have.... aol, yahoo and gmail.

Recently a file corrupted. Apple techs suggested opening second admin as test user. Test user admin worked fine. In process of testing, I discovered FFox in THAT tester admin opened differently.... no more Bookmarks Toolbar, no History Trail.

One Apple tech suggested looking into 2nd admin (test) account to see my sign in. It was AOL acct. I did not select a sign in acct. I simply opened FFox browser to test it. Went back to 1st acct (original) and FFox signed in with Yahoo acct. I never realized this. All those years had been opening through Yahoo acct.

Apple tech said all I needed to do was switch AOL acct back to Yahoo sign in to once again see all my previous Bookmarks Toolbar and History Trail. I've spent HOURS searching how to simply switch accounts in same admin browser. Why is something so simple, impossible to find. Perhaps it can't be done.

The closest I came was to do this - click upper right corner (3 lines) in browser and click on email address > click Acct settings > click Manage acct. When the Accounts page appears, I see only a Primary email entry (AOL) with no options next to it, and below it, Secondary email (which says None) with button next to it indicating Add.

When I click it, new window appears asking to enter Secondary email address. I enter yahoo address, click SAVE and red box appears saying "ACCOUNT ALRERADY EXISTS" I KNOW THE ACCOUNT ALREADY EXISTS. IF FFOX KNOWS THIS, WHY WON'T IT ALLOW ME TO SWITCH TO IT?????????

That's as far as I can go. Even signing into the Sync acct asking which account to sign in with, I use Yahoo but next time I open FFox, still back to AOL.

I will say, once I was in my 2nd test admin and opened Chrome to test as I did FFox, Chrome AUTOMATICALLY updated to same Chrome from 1st admin (corrupted) which included same Bookmarks etc from 1st admin Chrome.

But not so with FFox. Not so.

If there is anyone on the planet who may have knowledge of how to simply switch sign in account from AOL to Yahoo, I would LOVE to meet that person. Thank you!

Asked by fives 14 hours ago

Firefox keeps crashing on startup after updating to macOS monterey 12.0.1

please help, I have tried uninstalling then installing it again, but it didn't work. here's the crash report: AdapterVendorID: 0x106b Add-ons: doh-rollout%40mozilla.org:… (read more)

please help, I have tried uninstalling then installing it again, but it didn't work.

here's the crash report:

AdapterVendorID: 0x106b Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:27.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePhysicalMemory: 268353536 AvailableSwapMemory: 0 BuildID: 20211119140621 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1638643310 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1638641802 MacAvailableMemorySysctl: 80 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1638643309 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 31981568 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1393 StartupCrash: 0 StartupTime: 1638643309 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20211119140621","version":"94.0.2","vendor":"Mozilla","displayVersion":"94.0.2","platformVersion":"94.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.1.0","locale":"en-ID"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir10,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-ID","id-ID"],"regionalPrefsLocales":["en-ID","id-ID"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":false},"userPrefs":{"browser.search.region":"ID","browser.search.widget.inNavBar":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18965,"firstUseDate":18965},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18965,"updateDay":18965},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"978fd629-142e-4049-8eab-f042c4251a69"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"0c365135-577d-e14f-839f-94b3e5501d65"}}} ThreadIdNameMapping: 7:"IPC I/O Parent",8:"Timer",11:"Socket Thread",12:"Permission",13:"JS Watchdog",16:"Cache2 I/O",17:"Cookie",18:"TaskController #0",21:"TaskController #3",19:"TaskController #1",22:"TaskController #4",24:"TaskController #6",20:"TaskController #2",23:"TaskController #5",25:"TaskController #7",26:"BackgroundThreadPool #1",28:"Worker Launcher",29:"Renderer",30:"WRWorker#0",33:"WRWorker#3",36:"WRWorker#6",31:"WRWorker#1",43:"WRWorkerLP#5",40:"WRWorkerLP#2",38:"WRWorkerLP#0",45:"WRWorkerLP#7",37:"WRWorker#7",32:"WRWorker#2",34:"WRWorker#4",39:"WRWorkerLP#1",42:"WRWorkerLP#4",35:"WRWorker#5",44:"WRWorkerLP#6",41:"WRWorkerLP#3",46:"Compositor",48:"ImageIO",49:"IPDL Background",49:"DOM Worker",51:"StreamTrans #6",60:"QuotaManager IO",52:"IndexedDB #1",63:"IndexedDB #2",80:"StyleThread#0",81:"StyleThread#1",82:"StyleThread#2",83:"StyleThread#3",85:"StyleThread#5",84:"StyleThread#4",61:"StreamTrans #44",67:"TRR Background",66:"StreamTrans #51",62:"StreamTrans #50",62:"mozStorage #1",63:"mozStorage #2",64:"ImageBridgeChld",65:"WRSceneBuilder#1",66:"WRSceneBuilderLP#1",67:"WRRenderBackend#1",71:"GMPThread",72:"ProcessHangMon",72:"IndexedDB #3",75:"DNS Resolver #1",77:"BgIOThreadPool #1",78:"IndexedDB #4",79:"mozStorage #3",80:"DNS Resolver #2",81:"DOM Worker",84:"StreamTrans #56",82:"DOM Worker",83:"IndexedDB #5",85:"SSL Cert #1",87:"DNS Resolver #3",87:"DNS Resolver #4",88:"URL Classifier",89:"IndexedDB #6",90:"DNS Resolver #5",91:"SSL Cert #2",92:"ExtensionProtocolHandler",94:"SSL Cert #3",97:"SSL Cert #4",98:"SSL Cert #5", Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.375 Vendor: Mozilla Version: 94.0.2 XPCOMSpinEventLoopStack: XPIProvider.jsm:awaitPromise useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by loonatheworld 1 day ago

Last reply by loonatheworld 18 hours ago

Strange "Unknown Collection" messages in the console after startup

Hi, I'm using Firefox ESR 78.15 with a slightly modified Arkenfox user.js I keep getting two "Unknown Collection" messages in the console after startup. The first one rea… (read more)

Hi,

I'm using Firefox ESR 78.15 with a slightly modified Arkenfox user.js

I keep getting two "Unknown Collection" messages in the console after startup.

The first one reads Unknown Collection "main/messaging-experiments" in the headline, while the following text is shown in the drop down menu: "UnknownCollectionError resource://services-settings/RemoteSettingsClient.jsm:155 sync resource://services-settings/RemoteSettingsClient.jsm:455 InterpretGeneratorResume self-hosted:1158 AsyncFunctionNext self-hosted:693

The second one reads "Unknown Collection "main/cfr-fxa" in the headline, with the same text in the drop down menu as above.

Can someone please explain what these messages mean and if it is something to be concerned about?

I've spent quite some time, but couldn't find out.

Thanks

Asked by spider82 18 hours ago

Restore tabs

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous… (read more)

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous session" However I do not have that selection. I have the other shown but not restore previous session. I do have the latest version of FF & am on chrome. I was able to restore my tabs one at a time, but in the future I would like the ability to easily restore the whole session. Thanks for any suggestions.

Asked by alyoder23947 19 hours ago

Suggest strong password

Hello, I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everyth… (read more)

Hello,

I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everything except a special character. How can you say the password is secure if there is no special character in that. Almost 95% of the websites don't accept a password without a special character. May be give an option in the settings to customize the suggested password like character types and character length. That would be just perfect.

Thanks

Asked by Aayush Gupta 19 hours ago

Dell OpenManage (OMSA) will not sign in with Firefox 94.02

I have various versions of Dell OMSA (OpenManage Server Administrator) on about 20 servers running Windows Server 2008 and up, and all of them have stopped working with F… (read more)

I have various versions of Dell OMSA (OpenManage Server Administrator) on about 20 servers running Windows Server 2008 and up, and all of them have stopped working with FF 94.02 (and possibly 94.01)

OMSA gets stuck in a login loop, just keeps asking for credentials. Switching to latest Chrome works, but I'd rather stick with FF.

Any ideas on what setting may have changed to create this issue?

Asked by eric154 21 hours ago

Only a tiny blank window shows when opening Firefox

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the devel… (read more)

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the developer edition as well but in that the main window appears but does not load.

This used to happen intermittently since few months ago. When that happens closing that tiny window and reopening the app usually worked. but it outright does not open anymore

Happened on Win 10 now on Win 11

when I reinstall Firefox it opens up normally. but when I restart my pc this happens again.

Edit: Tried reinstalling to open Firefox now it does not even open like that anymore.

Asked by Shehan Feroze 2 days ago

Last reply by Shehan Feroze 1 day ago

Cannot play CNN live in browser

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corn… (read more)

When I try to play CNN live video in Firefox, I am prompted to choose my provider in a pop-up. When I click Spectrum I get a screen with this in the upper right hand corner - adobe-pass-2.60.0.4-8a55665.

What do I need to change or set to get the live stream to play?

FWIW - This works on Edge and Chrome.

Asked by cjahn50 3 days ago

Last reply by cjahn50 1 day ago

Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, I… (read more)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Asked by Jorge Martínez López 2 days ago

Last reply by Jorge Martínez López 1 day ago