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Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (read more)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by TM 1 month ago

Answered by TM 3 weeks ago

  • Solved

Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but o… (read more)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 1 month ago

Answered by zeroknight 1 month ago

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Cannot Log On to Internet Banking

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all… (read more)

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

Asked by andrewsambrooks 3 weeks ago

Answered by cor-el 1 week ago

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mysignins.microsoft.com

Hello I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DO… (read more)

Hello

I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DOM storage or cookies."

I've enabled DOM storage and cookies but no difference. I've cleared cookies and no help. I'm running Firefox 115.0.2 and Linux Mint.

Is part of the problem that I hate Microsoft and they know it?

Thanks

Asked by arthurjackson 11 months ago

Answered by jonzn4SUSE 11 months ago

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How do I change where Firefox stores Cookies?

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving … (read more)

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving the location of Firefox's Cache files to my secondary HDD, but I haven't been able to do the same for Cookies; they're still being stored on my C: drive, in the AppData folder.

Is it possible to change the path that Firefox uses to store Cookies? If it is possible, how?

Asked by C181 1 year ago

Answered by TyDraniu 1 year ago

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Cookie management in Firefox

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In … (read more)

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In Cookies and Site Data: I check Delete cookies and site data when Firefox is closed. In Manage Exceptions, the listed domains I choose will not be deleted, but all other domains will. Correct? In History: I uncheck Always use private browsing mode, and I check Clear History when Firefox closes. In the Clear Recent History box, I uncheck Cookies and Site Settings. Question: Will be above choices in both areas get me where I want to be, which is retaining cookies for chosen protected sites, while deleting cookies for all others whenever Firefox is closed? If this is where a lot of people want to be, why are these choices presented in such a complicated way? If relevant, under Enhanced Tracking Protection I choose Custom, and leave all the boxes checked. The sites I choose to use seem to perform well with this option. Is this Security & Privacy area in Settings in need of reworking for ease and clarity?

Asked by Quenchoo 1 year ago

Answered by cor-el 1 year ago

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Recover cached images from previous version of webpage

I use Pinterest quite a bit and somehow a great deal of pins have disappeared. This happened once before when I was using Chrome, and I was able to go digging into my c… (read more)

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Asked by complicaits 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 1 year ago

Answered by cor-el 1 year ago

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  • Archived

Facing some issue with "cookies" in many sites

Hello, I am having problems with some sites and the error seems to indicate that it is related to cookies. In Google Drive, when I am trying to download any file, it is… (read more)

Hello,

I am having problems with some sites and the error seems to indicate that it is related to cookies.

In Google Drive, when I am trying to download any file, it is getting stuck in some kind of loop and at the end, it is showing this:

The page isn’t redirecting properly

An error occurred during a connection to drive.google.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Apart from this, when I am trying to log into my Riot account in Valorant's website, it is ending up showing this:

Expected redirect cookie to exist

___

I have tried following:

  • Using Standard mode for tracking protection
  • Disabling tracking protection for these sites
  • Deleting Cookies & Cache
  • Reinstalling Firefox :(

It didn't help. Also, it started after I reinstalled Windows 11. I have yet to setup it, so I have not made any changes.

Also, everything is working fine in other browsers.

Asked by Skye 1 year ago

Answered by Skye 1 year ago

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Firefox update from 111.0.1 to 112 set the dates of most cookies into the far future and keeps doing it

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 y… (read more)

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 years" (see screenshot). Websites ask to accept cookies every time Firefox is restarted, which makes them basically useless. I have to use phone authentication each time I want to check gmail on my desktop because the site acts as if it had never seen me before.

Firefox's safe mode is the same. I ran the antivirus on the whole system and it found nothing. Windows clock works fine. Other Firefox functions seem to behave like normal. Other browsers are unaffected.

I filed a bug report and I'm thinking about trying the last extended support version to see if it still happens. I backed up the whole profile and I would like to keep all my data, including the cookies.

So, what can I do to try and get this fixed fast, and possibly keep my cookies, too? Thank you very much!

Asked by dslayer 1 year ago

Answered by dslayer 1 year ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 year ago

Answered by Brian Hupp 1 year ago

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Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (read more)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 8 months ago

Answered by George 8 months ago

  • Solved
  • Archived

How can I locate the cookie (or cookies) used by a specific website and delete them (not all cookies)?

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them. Thanks. … (read more)

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them.

Thanks.

Asked by Sue 1 year ago

Answered by Balázs Meskó 1 year ago

  • Solved
  • Archived

Cookie Consent option not showing on certain sites (EU area)

Firefox beta release: 116.0b6 (64-bit) On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to aut… (read more)

Firefox beta release: 116.0b6 (64-bit)

On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to automatically show on opening the sites. Other sites are still showing the cookie consent option pop-ups. This means I cannot select if I wish to accept or reject cookies on several sites that used to allow me the option.

In checking about:config, the cookiebanners.service.mode is set to 1, which I believe this the correct setting for enabling the cookies consent pop-up option.

Is there any fix for the cookie consent pop-up not working on certain sites within the EU? I am not using a VPN or pop-up blocker. Tracking protection is set to Standard, cookies and site data are always deleted on closing Firefox and "Do Not Track” signal is set to always. Deleting all installed FF extensions has no effect either.

In other browsers on the same PC, Chrome and Edge, the cookie consent option does still work as it should on the sites mentioned. In Firefox it doesn't.

This is only happening on one PC. My latop has the same FF beta build installed and is not showing this behaviour, it still automatically shows the cookie consent pop-ups when visiting sites such as BBC.com, Youtube.com and Facebook.com.

Asked by Richard Law Bijster 11 months ago

Answered by Richard Law Bijster 11 months ago

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  • Archived

Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 11 months ago

Answered by cor-el 11 months ago

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  • Archived

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (read more)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 6 months ago

Answered by Sean 6 months ago

  • Solved
  • Archived

FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (read more)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by michaelp2 2 years ago

Answered by michaelp2 2 years ago