HOW TO RESTORE OLD FIREFOX DATA?

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old … (read more)

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old firefox data' folder on my desktop. I tried finding solutions but nothing worked. I typed in about:profile. Went to default profile. I clicked on Local Directory - Show in folder. And then pasted everything from my old firefox data folder into that. And nothing worked. Any help????

Asked by atakankombat 21 hours ago

Last reply by atakankombat 14 minutes ago

Facebook

I cannot log into Facebook after I chose to add the add-on to keep Facebook from tracking me. I went in and removed the add-on and I still can't log into Facebook. What d… (read more)

I cannot log into Facebook after I chose to add the add-on to keep Facebook from tracking me. I went in and removed the add-on and I still can't log into Facebook. What do I need to do?????

Asked by muffin49 51 minutes ago

HDMI Sound problems

When I attempt to use my TV as a screen and for sound by connecting my Windows 10 laptop through an HDMI cable, the picture comes through fine; when i open facebook or yo… (read more)

When I attempt to use my TV as a screen and for sound by connecting my Windows 10 laptop through an HDMI cable, the picture comes through fine; when i open facebook or youtube, no sound comes through on the tv and a little sound is heard on the laptop however the system sound control does not work--can't mute it; can't make it louder. I do not have this problem when using Chrome or Edge.

How do i get sound to the TV?

Asked by mirond 2 hours ago

Problem printing articles from internet with FireFox browser

When I try to print articles from the internet I get the following message "An error occured while printing. I have a Brother printer and checking with their tech. dept.… (read more)

When I try to print articles from the internet I get the following message "An error occured while printing. I have a Brother printer and checking with their tech. dept. and they said the problem was not with them or my computer. The problem was with my browser. They came to that conclusion after they suggested I use another browser. I did that using Microsoft Explorer and the printer did print OK.

Thanks, Dick N.

Asked by dick.nehls 5 hours ago

Any Little Snitch users sick of the IP alerts

I have been a Little Snitch user for years. Having seen all the bulls**t that apps and website try to connect to behind the scenes I couldnt possibly live without it. Sin… (read more)

I have been a Little Snitch user for years. Having seen all the bulls**t that apps and website try to connect to behind the scenes I couldnt possibly live without it.

Since the most recent update Firefox has broken how Snitch should, and used to, work. Instead of alerts displaying said website trying to connect to said web server/service, I get only an IP address. This requires a click on the more info button to see what the reverse IP look up is. Occasionally this is blank. Either way its a cumbersome way to browse the web. Especially when it used to work, and continues to work in other browsers.

Anyone else get this behaviour? Anyone have an idea how to fix/reverse it?

Cheers Adam

Asked by adam63 6 hours ago

How do I safely delete synced Add-Ons without syncing to new profile?

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79). I realized that some of my old Add-ons from my backed up FF profile (… (read more)

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79).

I realized that some of my old Add-ons from my backed up FF profile (last used with FF v. 68) were interfering with the new FF installation, so by toggling off sync of Add-ons using about:config (see https://support.mozilla.org/en-US/kb/about-config-editor-firefox ), I was able to open the newly installed FF and successfully use it with my backed up profile without introducing the older synced Add-ons.

The problem: So currently, in my newly restored, working FF profile, I have Add-Ons unchecked in syncing, to ensure that the Add-Ons from my previous FF incarnation would not conflict with this new install.

However, I am concerned that at some future point I might forget why I had disabled Add-ons in sync, and that if I check it and do a sync, it might re-introduce the old Add-ons.

So what I want to do now is to delete all the old Add-ons (essentially from the Sync server) . . . if they are still there -- so that if I want to check Add-ons to be synced with my new FF installation, it won't re-introduce those incompatible older add-ons.

What is the safest way to do this?

Would it work if I did the following?

- Open FF (my current working restored profile) -- but open it in Safe Mode. - check Add-ons in sync - allow sync - if the Add-ons show up, delete them

Asked by blue_sky 6 hours ago

Firefox print preview is a lie.

Print preview shows a single page, which is totally appropriate for the content. It says "1 of 1" at the bottom. Click the print button, and it prints 2 pages. (No cha… (read more)

Print preview shows a single page, which is totally appropriate for the content. It says "1 of 1" at the bottom. Click the print button, and it prints 2 pages. (No changes done to formatting, selected printer or anything else.) The second page is completely unnecessary and consists only of a header line at the top, identical to the first page, and a footer at the bottom, which says "2 of 2" and the date and time.

'Print preview is NOT a preview' of what it actually is going to print and reformats the document without warning or permission.

Asked by john425 6 hours ago

Firefox will not run on Mac Catalina 10.15.6

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started… (read more)

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started getting this a message 'The application “Firefox.app” can’t be opened.' I have uninstalled, including removing all folders and files containing Firefox or Mozilla and reinstalled versions 75.0b9, 79.0 and 80.ob5. None of which worked. None will open in safe mode. However, if I boot my computer in safe mode, it works. Return to standard mode and nothing. I have followed every suggestion I can find on Firefox's site and Apple's site. It just plain doesn't work. I love Firefox, hate Safari and tolerate Chrome. I would appreciate some help.

Asked by Dan_Moss 3 days ago

Last reply by Dan_Moss 7 hours ago

Reddit page slows down the more posts are loaded

Reddit page becomes slow to react and even unresponsive if you scroll down enough to load approximately 400 posts. Reddit video player stops responding first (takes secon… (read more)

Reddit page becomes slow to react and even unresponsive if you scroll down enough to load approximately 400 posts. Reddit video player stops responding first (takes seconds to respond), then page begins to render with delay (scrolling, hovering over stuff still responsive though). Firefox Screenshots start to crash if you try to open them and context menu (on page) can take seconds to open.

Here's profiler data (with extensions) https://share.firefox.dev/2DXFYnD

Reproducable even with clean profile, it just takes more posts to load to see this. (but at 500 posts you can see that video player can react slowly). Other websites with infinite pages (like VK or Twitter) are working well

Asked by steel835 7 hours ago

Firefox drop-down menu (from menu bar) wrongly size on scaled diplay

My windows 10 laptop setup is an external 1920x1080 at 100% zoom and the laptop screen set-up as secondary, at 2560x1440 scaled at 150%. Firefox (79.0 (64-bit)) works fin… (read more)

My windows 10 laptop setup is an external 1920x1080 at 100% zoom and the laptop screen set-up as secondary, at 2560x1440 scaled at 150%.

Firefox (79.0 (64-bit)) works fine on the primary (unscaled) display, but on the scaled display all the drop-down menus (extension, but also hamburger from firefox) are too small, and the contents are either not entirely visible (typically for the extensions) or need a scrollbar (like the main firefox menu).

I tried to run firefox with extensions disabled but the problem persists.

I think this is a Firefox bug. Is it true and if so, how do I report it?

Asked by Zeppe 19 hours ago

Last reply by Zeppe 10 hours ago

Bug when using Firefox AutoFill with PayPal

I've discovered a bug in the interaction of Firefox and PayPal. PayPal claims it's a Firefox problem. I've run into this making donations to two different non-profits. 1… (read more)

I've discovered a bug in the interaction of Firefox and PayPal. PayPal claims it's a Firefox problem.

I've run into this making donations to two different non-profits.

1) I fill in the information on the non-profit website and click the Donate via PayPal button. 2) That brings me to a form where I choose how to pay (see PayPal1.JPG). I choose "Donate with a Debit or Credit Card." 3) I start filling in data. At some points, Firefox's Autofill pops up, as in PayPal2.JPG. Note that as I move through the Autofill list, the Country/Region dropdown switches to Panama. None of my addresses have Panama as the country. 4) When I make a selection from the Autofill list, I get a "processing" icon and when it's done, the data I've entered has been removed and the Country/Region is set to "Panama" (see PayPal3.JPG) and a cannot change it back to United states. At that point, I have to close the tab and start over and remember not to use Autofill.

As I said, PayPal says it's not their bug, and that it doesn't happen in other browsers. (I haven't tried.)

Asked by tamar1 10 hours ago

email configuation

my bellsouth.net account is not recognized in my inbound and/or outbound email configuration - I have been using for years and now can not send or receive emails please … (read more)

my bellsouth.net account is not recognized in my inbound and/or outbound email configuration - I have been using for years and now can not send or receive emails please help

Asked by rainwatera 10 hours ago

Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 1 week ago

Last reply by blue_sky 11 hours ago