Ctrl key suddenly crazy zooming

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use c… (read more)

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use control C or Control V for copy and paste, and it's driving me mad. Any help?

Asked by kmerc 32 minutes ago

Last reply by jscher2000 56 seconds ago

Open another instance of Firefox to isolate it from addons

Hello, I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and wi… (read more)

Hello,

I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and windows. I bumped into this article: https://support.mozilla.org/en-US/questions/1155401 Saying: this will open another instance of Firefox. But nothing is bulletproof! So ask, if this will isolate me from addons, which I would open in first instance of Firefox.

Thanks for help.

Asked by empleat 1 week ago

Last reply by jscher2000 7 minutes ago

Lost tabs

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compar… (read more)

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compare prices), couldn't restore the session and had no history. After a dramatic and prolonged freakout, I actually found help on this site and managed to open the correct upgrades.jsonlz4 files with the jeffersoncher scrounger website. I meant to save all of the links in a word file since I no longer trusted firefox to open my tabs after an update, but real life happened. I kept putting it off and was content to have the tabs on hand as a list on the scrounger website. But then ANOTHER automatic update happened and now I no longer find the old .jsonlz4 file - I have a few really old ones (from 2017 and 2019) but the one from around the time period of the first tab loss only has tabs about restoring lost history. I now, just as before, again have no history to find the tabs with the books I want that way. My question is: I would very much like to have those tabs back - some of those books were meant as gifts and finding them the analog way is possible, but very time-consuming. Is there any way I could find the correct .jsonlz4 file (I even remember the date it was modified as shown in file explorer - or should I just give up the whole affair as lost and no longer waste time on it? I'll try reinstalling firefox after I post this message, but given that it didn't work last time, I'm not very optimistic.

Thanks in advance, all the best Ana

Asked by ana.perpar 18 hours ago

Last reply by jscher2000 11 minutes ago

default search engine keeps changing to yahoo.

stop changing my default search engine. I set it to google for a reason and want it to stay as google not yahoo. I've seen this issue before in the forums and they say to… (read more)

stop changing my default search engine. I set it to google for a reason and want it to stay as google not yahoo. I've seen this issue before in the forums and they say to remove any add ons. I dont have any add ons. I use a Mac.

Asked by thcook42 2 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 hour ago

More Problems Affecting Firefox

Another problem that's started with Firefox for Windows this wee. Firefox takes a long time to load pages, up to a minute. In the bottom right of the page it says "waitin… (read more)

Another problem that's started with Firefox for Windows this wee.

Firefox takes a long time to load pages, up to a minute. In the bottom right of the page it says "waiting of fonts.googleapis.com" or something like that.

The other problem of it not displaying graphs still hasn't been resolved.

Neither of these problems exist on Chrome.

Asked by JohnDoyle 8 hours ago

Last reply by FredMcD 2 hours ago

Unable to access Google websites through Firefox

I am no longer able to access any Google sites through Firefox. I get this message: The connection has timed out The server at www.google.com is taking too long to respon… (read more)

I am no longer able to access any Google sites through Firefox.

I get this message:

The connection has timed out

The server at www.google.com is taking too long to respond.

I can access all other sites through Firefox (including other search engines). I have cleared all of the History, caches, cookies etc and that sometimes allows me to access to Google once, but then the problem returns. I have to accept cookies from Google when I do that but sometimes the cookie verification with Google times out. I have tried starting Firefox in safe mode and refreshing Firefox but that has not helped.

I can access Google sites through Chrome.

A virus scan (with Norton and Hitman Pro) reveal no viruses or other malware

All other computers I have can access Google.

I updated to the latest Windows build yesterday, after which the problems started.

How do I restore access?

Asked by aprobyn 3 hours ago

Last reply by FredMcD 2 hours ago

Firefox not loading content

Hello. The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page. Main page: https:… (read more)

Hello.

The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page.

Main page: https://www.liverpoolfc.com/fans/competitions

Some examples of sub-pages: https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball

I have tried the solution where I cleared my cookies and all the saved data. The problem still persists. But if I use any other browser, the content loads correctly. With Firefox on the other hand the content doesn't load - or it loads but it doesn't display?

Anyone has a solution? It's a very frustrating problem. I have asked LFC for a solution but they said that they cannot replicate the problem and they just simply suggest that I use a different kind of browser - I don't want that, because I love Firefox.

I have attached some snips of how the pages look in Firefox, Edge and Chrome.

Thanks in advance.

Asked by dragos2005dp 2 hours ago

Last reply by FredMcD 2 hours ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 week ago

Last reply by samandapecora 2 hours ago

Change Background Image in Firefox, instead of black main page.

Hello All, I am looking for a method to change my standard black main background in Firefox. In the older version, you could choose Color Pic option and upload an image. … (read more)

Hello All,

I am looking for a method to change my standard black main background in Firefox. In the older version, you could choose Color Pic option and upload an image. That option is gone. So if anyone knows the solution for this problem I would be very grateful! Thanks in advance!

Cheers, Rubax

P.S. I use the latest version of Firefox (87.0) and Windows 10 Pro

Asked by Rubax 17 hours ago

Last reply by strafy 5 hours ago

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 1 day ago

Last reply by JustSecurity 6 hours ago

Trouble restoring firefox from backup

Hi, After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old pro… (read more)

Hi,

After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old profile. Now, after two reinstalls, I still cannot recover my session or bookmarks, even when replacing the old profile entirely.

JeffersonCher's wonderful scrounger has helped me to recover from a similiar blunder in the past, but this time, attempting to recover the session from a recovery file gave me 3 websites I haven't visited in 2 years and an error message when attempting to recover the bookmarks.

Anything you can provide would be a big help: I am very confused on how to really proceed.

Thanks!

Asked by Pendragonchen1 13 hours ago

Last reply by jscher2000 9 hours ago

Can't add bookmarks

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks … (read more)

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks that i saved it won't direct me to page. Now even worse, the bookmark function doesn't work at all. I tried restore all my settings and redownloaded firefox three times, it's always the same problem. Also the history function doesn't store my current browsing history at all. I 100% sure I didn't change anything at the privacy section.

Asked by xchristina5945 13 hours ago

Last reply by jscher2000 10 hours ago

Remove close-window-button or remove the whole tab part in fullscreen without GNOME topbar

Is there any way to remove the close-window-button or the whole tab part. I want to avoid the user close the browser. I know there is Kiosk mode, but kiosk mode seems can… (read more)

Is there any way to remove the close-window-button or the whole tab part. I want to avoid the user close the browser. I know there is Kiosk mode, but kiosk mode seems cannot keep back button

Asked by wyt94yx 12 hours ago

Last reply by strafy 11 hours ago

Uninstall Firefox

My brother accidentally deleted my Firefox files permanently and now I want to uninstall my Firefox but it says, my windows cannot find my files for Mozilla Firefox unins… (read more)

My brother accidentally deleted my Firefox files permanently and now I want to uninstall my Firefox but it says, my windows cannot find my files for Mozilla Firefox uninstall helper.exe. Is there a way I can do to uninstall my Firefox?

Asked by abascynna 12 hours ago

Last reply by FredMcD 11 hours ago

Website login blocked

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning cir… (read more)

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning circle which never stops. I think I have found ways to put this in the exceptions but nothing works. I have a similar issue with Zinio.com. I can get to the website but cannot login. For both of these sites I have to use Google Chrome to get in.

Asked by klancey7 1 day ago

Last reply by FredMcD 11 hours ago

Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (read more)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 4 months ago

Last reply by jscher2000 13 hours ago

Why isn't Lockwise saving passwords even though it's been allowed it to?

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I ha… (read more)

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I have followed all of the steps regarding privacy settings and importing such info, including making sure Chrome is closed before importing, but to no avail. In addition, when I try to manually save logins/passwords in Firefox, the dialogue box asking if I want to save this information appears and I select yes. However, when I check my saved logins/passwords, there are zero.

All of my permissions are set to allow Firefox to remember this information, yet it still doesn't after multiple attempts on my part and multiple messages from FF saying that it has successfully saved said info.

In addition, when trying to import logins/passwords from Chrome, the dialogue box says it was successful, but another yellow dialogue box appears telling me to login with my Primary Password, yet does nothing when I click on it except take me to the Logins and Passwords page.

Is there a step I'm missing in all of this that would make the browser tell me all of this is working when in fact it isn't?

Asked by nocoldopen 23 hours ago

Last reply by cor-el 14 hours ago

Firefox Default Browser very slow to come up.

Firefox is my default browser but it takes FOREVER (5-10 minutes) to come up. I have refreshed several times but it only lasts for one session. Other browsers come up a… (read more)

Firefox is my default browser but it takes FOREVER (5-10 minutes) to come up. I have refreshed several times but it only lasts for one session. Other browsers come up almost immediately. Whats wrong??

Asked by rdbgolfer 15 hours ago

Last reply by TerryN21 15 hours ago