Firefox Support Forum

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

The "Try now" button at

        https://www.mozilla.org/en-CA/firefox/111.0/whatsnew/?oldversion=110.0.1 

which leads to the sample PDF at

        https://assets.mozilla.net/wnp111-en/wnp-fx111-en.pdf  

will not accept input. Am I missing a setting?

Windows 11 - Just updated. Firefox - Just updated.

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before.

Error: The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I changed nothing with the cookies...unless Firefox update did.

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Over the last few days, I cannot access my Facebook profile page with Firefox. The rest of the site works fine, and I can post, I just get this error message when I try to go to my profile page: This Page Isn't Available Right Now This may be because of a technical error that we're working to get fixed. Try reloading this page.

This issue does not happen on my iPhone or using other web browsers, only Firefox.

Can anyone advise?

Every time I connect my account on another device to sync up, it totally resets extensions and new tab shortcuts on ALL of my devices. It keeps my bookmarks, theme and what extensions are installed, but again all of my new tab shortcuts and my extension are reset, which is a pain in the rear for extensions like NoScript and taking the time to rebuild all of the new tab shortcuts.

Is there any way to set a device as the primary to push out to others or download those settings to avoid having to set them up again?

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." In the report to Apple, I get the "problem details" info below. I would like to fix this, since all of my bookmarks and saved passwords are in that version of Firefox. Thank you.

Process: firefox [636] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [636] User ID: 501

Date/Time: 2023-03-16 20:51:19.974 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 3D6962AD-7997-7997-0927-776A3FDF70B4

Time Awake Since Boot: 510 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all open tabs on my phone are showing as open on the Tabs Pickup screen). I can see that several pages I bookmarked yesterday have saved without issue, so this is something that's happened today. I have my PC set to clear history whenever I close the browser, but I've manually cleared all history and cache. I've also manually synced. I've gone into settings and checked that Bookmarks are still selected as one of the things to Sync.

I have gone to about: sync-log and this is what I see:

Name Size Last Modified File:addonsreconciler.json 7 KB 22/03/2023 10:40:29 File:bookmarks.sqlite 1568 KB 22/03/2023 10:40:14 changes 22/03/2023 10:44:44 failed 22/03/2023 10:44:44 logs 22/03/2023 10:12:34 toFetch 15/03/2023 10:02:00

Can anyone help? I've been using Firefox for years on my PC, but have only recently started using the Firefox app on my phone and I love the sync feature. Many thanks.

公司電腦被重新安裝 所以必須重新登入 firefox 但之前當作 帳號 的MAIL 已經停用被移除了 所以 收不到 確認信 接下來 我將如何處理呢? cclsfh@wym.com.tw 已經停用了 現使用的MAIL 是 : cclsfh@f-mi.com.tw (因公司名稱變更)

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data is gone. Bookmarks, saved logins, etc. all gone. I thought once I logged into my Firefox account everything would be there. I've logged into my account on other computers in the past and all my stuff was there but not this time. Now it's saying all of my stuff (profiles, etc) was created today. Is my stuff really gone forever? I thought the whole point of the Firefox account was so I could just login and have everything sync.

Firefox won't reload tab when NoScripts running. This didn't happen until I went to version 11.4.18 of NoScripts and Version 111.0 of Firefox (both at same time). All 8 tabs load when I initially start FF 111.0. All tabs reload with no problems when I initially start or restart FF with Noscripts active. It is only after FF been running for an hour or so that tabs stop reloading. I do have another addon running called tab reloader. Addon tab reloader and the FF reload icon both stop working after FF runs for awhile. You will see the web page name in bottom left corner of screen and an hour class on tab. Stop NoScripts, the hour class goes away and all tabs reload, both with the FF tab reload icon and the tab reloader addon.

I thought it might be the tab reloader addon, so I set 8 tabs to reload every 10 seconds for awhile, just a couple minutes. NoScripts was running. This didn't cause a problem, everything was reloading. So I set tab reloader back to reload 8 tabs every hour, No scripts still active.

Come back in a little over an hour and the FF tab reload isn't working as described earlier. Stop NoScripts and tabs finish reloading.

Now is this a Noscript 11.4.18 or FF 111.0 issue, I did both at same time. Prior to that I was on FF 110.0.1. Currently running Windows 10 64 bit, haven't done the March update as nothing much there. All was fine until FF and NoScript update. All is fine until FF runs for awhile. For now I just turned NoScripts off.