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Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (read more)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Solved Archived 2 140

Slow rendering time and laggy load times

Hi there, Hope this message finds you well. I am presently having trouble loading websites and speed times are very slow. Been using firefox for 7 years and never had an … (read more)

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.


I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Archived 1 90

Mozilla VPN won't launch

Mozilla Firewall was running with no issues on my Win11 v25H2 laptop until about a week ago. Since then, the program won't open. I've tried launching it from the install … (read more)

Mozilla Firewall was running with no issues on my Win11 v25H2 laptop until about a week ago. Since then, the program won't open. I've tried launching it from the install directory as admin, or from the Mozilla browser extension. The Waterfox Mozilla Firewall extension (v1.35.0) opens, but there's no response when I select "Open Mozilla Firewall."

One note is Mozilla Firewall is listed as a Task Manager Process. I ended all instances, but no change.

I've also: Uninstalled Mozilla VPN and deleted the install directory. Downloaded a new executable file and installed. Restarted and powered off the laptop. Windows Updates are current. Checked Event Viewer for Mozilla Firewall errors, but none listed.

Thanks, Ben

Open 1 20

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understand… (read more)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Archived 1 230

Switching between windows in Firefox with command+`

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left … (read more)

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?

Open 3 40

Strange bug where inspect element tab tweaks out

Hello to those of you reading this, Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect elem… (read more)

Hello to those of you reading this,

Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect element tab will open and close itself repeatedly for about 3-10 seconds, stop for a bit, and then start again. CPU usage by Firefox skyrockets whenever the glitch occurs.

I have tried Troubleshoot mode, I have tried a clean install, I have tried to refresh Firefox, all to no avail. This doesn't seem to have anything to do with a Firefox update, as the last update to my Firefox was well over a week prior to the start of this issue.

I am running several extensions: uMatrix uBlock DuckDuckGo Privacy Essentials DecentralEyes PrivacyBadger BetterTTV Facebook Container Firefox Multi-Account Containers TTV Ad-block Wikipedia Context Menu Search Redirect AMP to HTML

However, none of these seem to be the cause of this issue as it persists in Troubleshoot mode and after a Firefox Refresh.

The only reasonable lead I have regarding this issue is that the browser console spams the error messages as can be seen in the image attached to this post. A recurring element is "server0.conn0.watcher2.process16". I'm afraid I know only enough about coding to understand that this is probably the root of the issue, but am completely lost on how to fix it.

Another tidbit of information, whose relevance I doubt but am including nonetheless, is that I recently transferred my C:/ drive from an SSD to an NVMe. I'm wondering if perhaps the application is trying to call on a process stored on the other drive. I find this unlikely, as similarly to the point on the Firefox version this only started occurring a week or two after I transferred the drive over.

Any assistance on this matter would be greatly appreciated!

Archived 3 110

Firefox is bogging down my old laptop because it opens 20-30 Firefoxes

Why are there 20 to 30 instances of firefox in my task manager when I have just 2 tabs open? It is bogging down my old laptop. I got directions to fix it from Mozilla Sup… (read more)

Why are there 20 to 30 instances of firefox in my task manager when I have just 2 tabs open? It is bogging down my old laptop. I got directions to fix it from Mozilla Support, by turning off recommended performance settings and lowering content limit from 8 to 4 [although directions said I could do that right there, but I couldn't and had to go to config.] After a restart, I currently have just one tab, and there's 12 firefox, and it had gone up over 30 originally. I did a whole bunch of end tasks, but they keep coming back. Why can't I force it to only open 1 firefox for each tab? I don't want all that extra crap!

Archived 1 170

Firefox memory leak and crash on linux

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the… (read more)

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Archived 1 160

Firefox 115.24.0esr (64-bit) on iMac slow internet connection measurments

https://speedtest.xfinity.com/ I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures th… (read more)

https://speedtest.xfinity.com/

I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures the internet speed at approximately 400Mbps. Firefox is slow. I have done all thing suggested to make Firefox perform better. What has happened to this browser? Also the Browser when loaded with too many tabs freezes and has to be forced quit. I started using Vivaldi that measures over 600Mbps. Comments. My laptop is a older iMac that still works perfectly running High Sierra. No more Mac's, Apple has lost it way on producing computers, and has defaulted itself to a phone company.

Attached is a screen shot that shows Firefox trying to measure the speed, but the test has frozen, will not complete.

Archived 4 261

Release My Apps Being Held Hostage

I am trying to open my apps which were converted to rtf files by Microsoft. How can this be done without my permission? My attempts to retrieve them is being blocked, ca… (read more)

I am trying to open my apps which were converted to rtf files by Microsoft. How can this be done without my permission? My attempts to retrieve them is being blocked, causing valuable time to be wasted. Can you assist with this problem???

Archived 1 30

links not functioning

The links in Washington Post articles do not work. For example a graphic in one article and the comments have not been working as well. Thanks for checking into this. … (read more)

The links in Washington Post articles do not work. For example a graphic in one article and the comments have not been working as well.

Thanks for checking into this.

Archived 1 250