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Reader View Icon

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "re… (read more)

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "reader" then selecting the "reader.parse-on-load.force-enabled" toggle to "true" and that didn't get it back. Is there a way I can get it back?

Asked by RogerN04 3 years ago

Answered by cor-el 3 years ago

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Gmail conection

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante : « Google Chrome -> Gmail -> … (read more)

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante :

« Google Chrome -> Gmail -> Google Workspace »

tous mes messages apparaissent normalement quelques secondes puis l’écran se voile et devient inopérant avec la mention :

« cette version du navigateur n’est plus compatible. Veuillez installer un navigateur compatible »

Je n’ai pas les moyens d’acheter un autre Mac !

Asked by GILBERT LESTERPS 6 months ago

Last reply by Kiki 6 months ago

Requesting updated build for MacOS 10.11

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat. The last release for 10.11 … (read more)

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat.

The last release for 10.11 is 78.15.0esr (64-bit).

A number of websites do not load or outright refuse to load (the whole cloudflare hosting system, imgur, daily motion, youtube nags about it, even the login system for mozilla support renders quite oddly).

So I'm requesting an updated release. I realize there may be limitations due to libraries that have similarly abandoned 10.11. Thanks.

Asked by bobski3333 5 months ago

Last reply by James 5 months ago

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How To Get My Add-ons back

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a s… (read more)

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Asked by austindsb 10 months ago

Last reply by austindsb 10 months ago

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my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (read more)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

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Will i be able to select my bookmarks

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox… (read more)

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox after March 31st 2024

Asked by moneygoesquick 1 year ago

Last reply by James 1 year ago

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Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (read more)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 1 year ago

Last reply by James 1 year ago

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Firefox is no longer supported

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5 Hardware overview: Model Name: iMac Model Identifier: iMac9,1 Processor Name: In… (read more)

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5

Hardware overview: Model Name: iMac

 Model Identifier:	iMac9,1
 Processor Name:	Intel Core 2 Duo
 Processor Speed:	2.66 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache:	6 MB
 Memory:	4 GB
 Bus Speed:	1.07 GHz
 Boot ROM Version:	IM91.008D.B08
 SMC Version (system):	1.45f0
 Serial Number (system):	QP9210550TJ
 Hardware UUID:	138F1618-C38E-5368-BD77-394747EBEB39

Asked by artandsoultoo 1 year ago

Last reply by cor-el 1 year ago

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Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on m… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can no longer get use to Outlook

Can't login to Outlook. Get message "Secure Connection Failed" Pressed "Learn more" and am now advised to do something I don't understand. Please advise what I should … (read more)

Can't login to Outlook.

Get message "Secure Connection Failed"

Pressed "Learn more" and am now advised to do something I don't understand.

Please advise what I should do in simple steps

Thanks

Neil Margerison

Asked by neil.margerison45 1 year ago

Last reply by jonzn4SUSE 1 year ago

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downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 1 year ago

Last reply by James 1 year ago