Showing questions tagged: Show all questions

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 6 days ago

Last reply by ArtistQ 1 minute ago

Video downloder extensions have “save as” popup even though disabled in setting

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts… (read more)

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts for “save as” for videos, it would automatically add the videos to the downloader and start download.

Sadly those good days have ended as i accidentally deleted the extension via the troubleshoot> restart options.

On a fresh firefox, I redownloaded the videodownloader pro, unchecked the “always ask” for the downloads in the setting, and tried to download a video. it popped up the save as prompt, i tested a winrar download to see if it was on the extensions side, it was able to download without the prompts. I then checked the settings for the extension itself in which did not have anything for downloads. I next tried a different downloader, video downloader professional ext, that also had same result as the previous extension.

Anyone have this problem and have fix? In the meanwhile downloading shows is going to be one extra click of pain for me.

Asked by asiancong 13 hours ago

Last reply by Dropa 4 hours ago

How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (read more)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Asked by J4 and J5 Sync Bookmarks and Add-ons 14 hours ago

Last reply by Dropa 4 hours ago

autofill

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But… (read more)

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

Asked by pisaacs 3 days ago

Last reply by Dropa 4 hours ago

Product search on Sainsburys website

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?… (read more)

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Asked by PeterRaby 6 hours ago

Last reply by Dropa 4 hours ago

Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (read more)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 3 weeks ago

Last reply by angerm 4 hours ago

Bookmarks deleted and not reapearing after restore

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. … (read more)

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. I went to bookmarks - restore and they did not appear after restoring the backup from a month ago. These bookmarks marked several websites I'd collected through years of study. Could someone please help me recover these?

Asked by hunterroberts1996 16 hours ago

Last reply by CraigS26 8 hours ago

I have reset the account accidentally to recover my password all the data is lost

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a l… (read more)

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a local copy of the data

Asked by dileep315 1 week ago

Last reply by petergroft 9 hours ago

Very Large Font on first page of Google search hit.

When I put something in the search box it comes back with a Google Search 'hit' page and it always has enormous text, an enormous font. I can't get rid of it. It started … (read more)

When I put something in the search box it comes back with a Google Search 'hit' page and it always has enormous text, an enormous font. I can't get rid of it. It started after one day I couldn't read a tiny text on a page so i googled for help and got some keystrokes for increasing font size. i forget what they were but they worked fine. But now I can't get rid of it. On all other pages, yes, no problem. I found keypresses that are supposed to get rid of large font: ctrl-z, ctrl-y, different ones different places say, I"ve tried them all, but can't get rid of the big font on the first page of a google hit. I am using firefox of course. On a linux mint machine.

Asked by abrogard 12 hours ago

Last reply by petergroft 9 hours ago

How to contact an add-on developer who has no contact info

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Look… (read more)

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

Asked by Wayne 23 hours ago

Last reply by TyDraniu 9 hours ago

I need to download files from wetransfer.com and fire fox will not let me

Hello, I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll jus… (read more)

Hello,

I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple

Please advise thank you in advance Itai m lustgarten

Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection.

What can you do about it?

email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by itailu 13 hours ago

Last reply by petergroft 9 hours ago

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 22 hours ago

Last reply by TyDraniu 9 hours ago

Spotify gets stuck on loading screen when tab is left

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that ef… (read more)

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that effect Spotify Browser player. This has been happening for about three or four days. Firefox is up to date.

Asked by flyerlegend 11 hours ago

Last reply by petergroft 9 hours ago

Deleted a profile in my Firefox files and now I can't open the browser anymore.

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Un… (read more)

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder also here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

after I did that, I decided to delete the file of that profile in my folder, so now every time I open Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." And then it closes the browser.

I don't know how to fix this - I have two other profiles in my Firefox user's folder (release default and default)

Asked by Pixie 10 hours ago

Last reply by petergroft 9 hours ago

Suddenly, Firefox will not make already-followed hyperlinks purple. I have set, reset, refreshed to no avail.

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to setti… (read more)

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

Asked by Patrick Cuthbert 1 day ago

Last reply by Terry 17 hours ago

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (read more)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 1 day ago

Last reply by Terry 17 hours ago