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There is a problem with playing the video, and Firefox cannot open it in full screen completely.

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bol… (read more)

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bold text。There is a bug. Why does the Bilibili website not display the corresponding screen when I try to move to it? Speed playback cannot be used at all, and there’s also the issue of not being able to use fullscreen on Firefox. Are you forcing me to use another browser?

Asked by 3592652099 5 days ago

Last reply by Mark 1 day ago

Status bar not hiding in fullscreen video after updating to Firefox 138.0.1 (64-bit) on Windows

Hello, I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows. After the update, I noticed that when playing videos in fullscreen mod… (read more)

Hello,

I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows.

After the update, I noticed that when playing videos in fullscreen mode (for example, on YouTube or other video websites), the Windows taskbar (the bar at the bottom of the screen with the Start menu icon) does not hide automatically. This is affecting my fullscreen viewing experience.

Before updating to version 138.0.1, the Windows taskbar would hide correctly when entering fullscreen video.

I was wondering if anyone else has encountered a similar issue with the Windows taskbar not hiding, or if there are any suggested solutions to help resolve this problem.

Thank you for your help!

Asked by krave 2 weeks ago

Last reply by ceda012 1 week ago

Firefox not playing mp4 in browser window

Hello people, Please some help around the following issue, since a few days, Firefox will not play mp4 files directly in the browser. What it does when clicking to open… (read more)

Hello people,

Please some help around the following issue, since a few days, Firefox will not play mp4 files directly in the browser. What it does when clicking to open an mp4 from the file server, it saves the file first and then opens a window to play it. Or it directly provides the save dialog window instead of playing it in the browser window directly.

Any ideas, appreciated. I have a lot of files to assess for my students, and this browser behavior makes it very tedious.

Greetings.

Asked by Frenchez 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox will not route audio to the 3.5 mm jack on my desktop (Lenovo ThinkCentre M720e SFF).

This issue came up in early April 2025. Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm … (read more)

This issue came up in early April 2025.

Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm jack, the sound comes from the desktop's external speakers; and when an audio device (speakers or headphones) is plugged into the 3.5 mm jack, the sound instead comes from that device.

Where as Firefox will play using the internal speakers as expected, but when a device is plugged into the 3.5 mm jack, no sound signal goes to that device.

It seems then that the hardware is okay, and the problem must lie within Firefox, or within a Windows setting that is very specific to Firefox.

The sudden onset earlier this month may point to either a Firefox update, or (less likely) a Windows update.

Asked by steve pope 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Audio on Headphones through Bluetooth

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Fir… (read more)

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Firefox audio setting. The problem started only a week ago for firefox

Asked by Herald W Tham 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

MP4 Video Not Loading

MP4 Not loading: I have uploaded a few MP4 animated images to our website, but they are not loading in the Firefox browser. It looks like they are getting corrupted. Th… (read more)

MP4 Not loading:

I have uploaded a few MP4 animated images to our website, but they are not loading in the Firefox browser. It looks like they are getting corrupted. This issue only occurs in Firefox. I’ve also attached screenshots for reference. Can someone help me understand why they are loading like this?

Asked by devendhiran.d 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Video files on msn.com

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change? Thank you. … (read more)

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change?

Thank you.

Asked by kingskabin 1 month ago

Last reply by Mutaz Awad 1 month ago

Widevinecdm has crashed - firefox

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error c… (read more)

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine.

HELP!! Thanks

Asked by hondochica 1 month ago

Last reply by BlackEdition 1 month ago

Netflix error message F7702-1003 after updating Firefox

Yesterday I updated Firefox to version 115.22.0esr this morning when it was released. Have never had any problems viewing video on Netflix but now I am getting Netflix er… (read more)

Yesterday I updated Firefox to version 115.22.0esr this morning when it was released. Have never had any problems viewing video on Netflix but now I am getting Netflix error message F7702-1003. Yesterday I asked "what can I do? I've rebooted computer as Netflix says and it didn't help."

Today, to see if the issue was a bug with version 115.22.0 esr I logged onto both Peacock and Hoopla to try to stream video. On both sites the same thing happened that happened on Netflix. I log into the site, select a video, and when I try to play it I get a message that "widevineCdm plugin has crashed" and video won't play.

Since this problem just appeared after I updated to version 115.22.0 esr it seems likely that there is a bug in this version which is crashing the plugin and preventing streaming video. I note that I can stream some video having checked both YouTube and an online television station.

Asked by dave d 1 month ago

Last reply by TyDraniu 1 month ago

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 1 month ago

Last reply by markwarner22 1 month ago