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Signing in continually to access sites I use all the time.

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times … (read more)

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times Games which I subscribe to. Is there a way to allow these sites to recognize me without having to go through signing in each time. Even if I log out and a minute later I need to go back on. I have to go through the rigamarole of signing in yet again.

I do not have to do this on my phone as the sites recognize me. I used to be able to do this on this computer also now I can no longer do it. I believe there is something in Firefox settings that is causing this but I don't know what it is or how to change the settings that are causing this.

Asked by Francinewp 2 days ago

How this website knows that I'm an existing user?

I'm not an expert so my apologies for any ignorance or "non technical" talk. I've an account on a website. I signed out and then revisit that website as a guest and they… (read more)

I'm not an expert so my apologies for any ignorance or "non technical" talk. I've an account on a website. I signed out and then revisit that website as a guest and they says "Welcome Back". I tried to chat with online agent and they know that I'm an existing user. (Although they didn't mention my user name etc but still they know that I often visit their site.) I clear all relevant cookies of that website and even restarted Firefox but still the same situation. Even I tried to use a VPN but same. Just curious how do they know that I've been visiting this website before. Thanks for help.

Asked by mussawarx 5 days ago

{Please learn to speak to your customers in a language we understand!

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers… (read more)

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, [email address]

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

Asked by Thomas Riddering 1 week ago

Last reply by Paul 1 week ago

Disable Tracking

I'm trying to disable the tracking on my laptop. All this tracking is getting way too personal for me! When I go to Privacy & Security in Settings, I only get the op… (read more)

I'm trying to disable the tracking on my laptop. All this tracking is getting way too personal for me! When I go to Privacy & Security in Settings, I only get the option to Manage Exceptions where you have to enter certain website names for exceptions to privacy.or tracking. I want to disable all tracking as it's an invasion of my privacy. Any help will be appreciated and I am not a computer "techie" so specific instructions will be needed. TY

Asked by bigbroncosfan 1 week ago

Last reply by thomaskarker460 1 week ago

Constantly being prompted to manage or accept cookies

The the past year, I've been constantly prompted to manage cookies on various web sites despite clicking on the "Accept all cookies" link or regardless of what settings I… (read more)

The the past year, I've been constantly prompted to manage cookies on various web sites despite clicking on the "Accept all cookies" link or regardless of what settings I change.

This has been happening on numerous secured web sites and on all my computers (I rarely use the browser on my mobile device to access secured web sites). In fact, it happens even if I click on a new page within the same web site. That is, I get the prompt with the choices of "Manage cookies" and "Accept all cookies" on a web site such as with a bank (not exclusively on banking sites) and, when I click on the "Accept all cookies" option, the prompt returns as soon as I click on a link to go to a different page on the same web site.

How do I get rid of this as it requires I act on it. I can't ignore it as it often blocks the view of a large part of the page.

Asked by ArekS 2 weeks ago

Tired of this alert...

I started using Firefox Nightly for the split view, and I'm a tired of this alert. I skimmed the quick article about configuring the Privacy & Security settings, but… (read more)

I started using Firefox Nightly for the split view, and I'm a tired of this alert.

I skimmed the quick article about configuring the Privacy & Security settings, but it seems like this feature just isn't working properly.

It doesn't matter if I click "allow" or "block", the alert always comes back. I care about my privacy, but not enough to do this every time I refresh a page.

I'd be happy to provide any documentation, just lmk what y'all need.

Asked by charles_cagle 3 weeks ago

Last reply by TyDraniu 3 weeks ago

sites breaking if trackers not allowed

If a site is designed so that it breaks if trackers are blocked, why would I want to deal with such bad actor? In other words, don't the exceptions to tracker-blocking en… (read more)

If a site is designed so that it breaks if trackers are blocked, why would I want to deal with such bad actor? In other words, don't the exceptions to tracker-blocking enable bad website behavior?

Asked by donforman 1 month ago

Last reply by Agent virtuel 4 weeks ago

GPC to opt out

Curious about opting out of banking offers with GPC. Firefox warns users against changing advanced settings if inexperienced with making these changes. Is there a better … (read more)

Curious about opting out of banking offers with GPC. Firefox warns users against changing advanced settings if inexperienced with making these changes. Is there a better way to opt out?

Asked by qwdzwbvhhf 4 weeks ago

How to completely remove Okta authentication automatic redirects from Firefox

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (thi… (read more)

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

Asked by Eileen Morgan 2 months ago

Last reply by Eileen Morgan 1 month ago