Showing questions tagged: Show all questions
  • Solved

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Asked by master.alive 2 weeks ago

Answered by master.alive 10 hours ago

Media playback choppy + browser laggy on a Macbook Pro with M3 chip

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications. I find … (read more)

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

Asked by nicholdav 2 weeks ago

Last reply by nicholdav 14 hours ago

How to disable minimize on double click

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn'… (read more)

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

Asked by s014g03s 2 weeks ago

Last reply by jonzn4SUSE 1 day ago

"Don’t enable HTTPS-Only Mode" is not honoured when enabled in settings

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting. This broke after a recent update to the browser. I cannot specificall… (read more)

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting.

This broke after a recent update to the browser. I cannot specifically say which upgrade, but it worked a month ago, now it doesn't anymore.

It may be worth noting that this broke in Brave (based on Chromium) at the same time.

Asked by Lifeboy 2 weeks ago

Last reply by Lifeboy 1 day ago

Audio Dropouts

Ever since last update to Firefox, there are now intermittent drop outs in Audio, whether it's in media player(s) , youtube videos, or audio edited softwares. And th… (read more)

Ever since last update to Firefox, there are now intermittent drop outs in Audio, whether it's in media player(s) , youtube videos, or audio edited softwares.

And this ONLY happens when Firefox is open. 

If this isn't fixed soon .. and i mean SOON, I will be forced to switch to Opera Browser, where this Does NOT happen. Thank You

Asked by dreameronemanband 1 day ago

  • Solved

Can no longer navigate to Firefox Home Page

Prior to ~1 week ago, my process of using Firefox was as follows: Open a new tab, search for something, click through a few links If I couldn't find anything releva… (read more)

Prior to ~1 week ago, my process of using Firefox was as follows:

  • Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?

Asked by ak.mozilla 2 weeks ago

Answered by cor-el 2 weeks ago

firefox crashin on youtube in windoze 11

alright guys you need to fix your browser, it crashes everytime i try to play a youtube video.. i searched tou site for fixes and NOTHING worked. you vanilla version of… (read more)

alright guys you need to fix your browser, it crashes everytime i try to play a youtube video.. i searched tou site for fixes and NOTHING worked. you vanilla version of the browser was perfect then yall had to go and do the microsux thing and screw it all up by adding this that or the kitchen sink. i have submitted numerous reports yet no resolution. if you guys dont fix your crap i will move on to another browser and recommend to all my friends n family to do the same.

Asked by madcap magician 2 weeks ago

Last reply by madcap magician 2 days ago

Secure Connection Failed

When I try to access this login page: https://www.medicaid.nv.gov I get this error message. An error occurred during a connection to www.medicaid.nv.gov. PR_CONNECT_R… (read more)

When I try to access this login page:

https://www.medicaid.nv.gov

I get this error message. An error occurred during a connection to www.medicaid.nv.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Can you help with this?

Asked by Deborah Perkins 2 days ago

  • Solved

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 1 week ago

Answered by WaReMoN 2 days ago

How does FIDO2 authentication over BLE transport work in Firefox

I am trying to understand how password less authentication with a FIDO2 security token works in Firefox over BLE transport. Firefox uses authenticator-rs as Webauthn lib… (read more)

I am trying to understand how password less authentication with a FIDO2 security token works in Firefox over BLE transport.

Firefox uses authenticator-rs as Webauthn library which only supports USB-HID transport.

I am able to use a BLE security token to login to my google account however. How does that work if Firefox does not support that transport protocol?

Any help or direction to documentation on this topic is appreciated. So far I was not able to find an explanation for this online.

Asked by lorv 2 days ago

rename profile addon dont work

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What el… (read more)

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What else do I have to do, when renaming profile dirs?

Asked by Andrej a earn 4 days ago

Last reply by Andrej a earn 2 days ago

firefox newpage issue

https://newtab.firefoxchina.cn/newtab/as/activity-stream.html As shown in the picture, users should be able to change tabs freely on this page. But this caused some prob… (read more)

https://newtab.firefoxchina.cn/newtab/as/activity-stream.html

As shown in the picture, users should be able to change tabs freely on this page. But this caused some problems on my browser. These white tabs cannot be edited, moved or removed by me.

My first two tabs are always blank (even if I try to change it and add a valid URL to it) and other tabs can be changed normally.

When I tried to move a changed normal tab to the first one, I found that my changed tabs became blank and they could not be changed back to normal.

This is very annoying for me. Please help me fix this problem

Asked by Jeff liang 3 days ago

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg 1 week ago

Last reply by herman1rg 1 week ago

Default search engine does not get imported from profile, resets to google

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not ge… (read more)

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

Asked by ducky 2 weeks ago

Last reply by ducky 3 days ago

  • Solved

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 1 month ago

Answered by cor-el 1 month ago

history on Firefox Web browser

Can you help me screenshot the webpages that I visited on July 4, 2024? I need it for proof that I tried to sign in to a course while their platform was down. Thank y… (read more)

Can you help me screenshot the webpages that I visited on July 4, 2024? I need it for proof that I tried to sign in to a course while their platform was down.

Thank you, Sayde

Asked by SoundnessWithSayde 4 days ago