Completely clearing all history for a web site account

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and c… (read more)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Asked by tn 13 hours ago

Last reply by tn 2 hours ago

My shortcuts keep randomly disappearing from my home page.

My shortcuts keep disappearing from my home page when I turn my computer on. Sometimes it's fine, sometimes I have to spend a long time trying to find them. Sometimes I… (read more)

My shortcuts keep disappearing from my home page when I turn my computer on. Sometimes it's fine, sometimes I have to spend a long time trying to find them. Sometimes I just have to restart Firefox. Sometimes I have to go into settings. Sometimes I can't work it out.

Has been happening for the past month or so.

Asked by juanitabrokas 3 hours ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

Problems with links and right click 'search' opening and switching new tab despite settings otherwise

Good evening. I have had to install my FF after a system repair. I have everything set back except when I click on a link and hightlight an item with my mouse and right… (read more)

Good evening. I have had to install my FF after a system repair. I have everything set back except when I click on a link and hightlight an item with my mouse and right click it opens a new tab. But before where it would just open it changes to the new tab immediately. Under settings I have the 'when open new tab switch to it immediately' unchecked and I was directed to four settings on about:config including browser.tabs.loadDivertedInBackground to set to true. I did and the behavior did not change. Any suggestions would be helpful. Thank you.

Asked by Figureguy 5 hours ago

  • Solved

Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (read more)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Asked by Kristin 6 days ago

Answered by Paul 5 days ago

Firefox sponsored shortcuts

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far. I have unchecked Sponsored Shortcuts, but I still am see… (read more)

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts. What am I doing wrong?

Asked by David Crocker 6 hours ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 2 months ago

Last reply by James 7 hours ago

Lost data after update

Hello After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, … (read more)

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Asked by gniewosz512 14 hours ago

Last reply by TechHorse 8 hours ago