Firefox Support Forum

Firefox Nightly will freeze on opening in the first instance on Windows 11 about 75% of the time.

I have to open a new instance for it to load. Old instance stays frozen and eventually throws up an error

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years.

Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 630] (0x3e91)

I have updated the Intel Drivers from Intel.

Here are the last 5 crashes.

bp-4fb2010a-ff3c-4046-80ce-3ba000210804 8/3/2021, 9:43 PM View bp-c55f0c55-730e-4767-9cbd-b6def0210804 8/3/2021, 9:43 PM View bp-ec4f4c9b-2b58-4450-9b41-af5a70210804 8/3/2021, 9:43 PM View bp-391d7abf-68dc-497c-9762-6cfed0210804 8/3/2021, 9:43 PM View bp-4fff08a3-aaa0-45e6-81d2-2befa0210804 8/3/2021, 9:43 PM View

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

I know how to clear site data for certain websites, but I would like to do the opposite - preserve site data and cookies for specific websites and delete everything else. It's not in options, perhaps there is an addon that would help me achieve this? Or how can I export (make backup) for a website that I could restore back after clearing everything?

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

I updated windows 10 on August 4, 2021, now all of my Speed Dial shortcuts are gone. How can I get all of them back? Also my Simple Tabs Groups subjects are gone as well. How can I restore all of this?

The German word concoction "Verschlimmbessern" which translates into "constantly 'improving' something until it actually becomes worse or dysfunctional".

I'm at a point now where we all give up on Firefox as these constant updates and uncalled and not requested changes not only become annoying but also introduce new dysfunctionality. (just like Windows 10 updates)

Too many to list here. but this job securing through constant new updates and changes gets very annoying.

Now the search feature has changed into some absurdity having to be in the address bar. We don't need that we don't want that! we wanted like it is and always was before.

Searching support I found answers but applying them does not work: "browser.urlbar.suggest.searches" change to false Search "keyword.enabled" change to false Search "browser.fixup.alternate.enabled" change to false browser.urlbar.openViewOnFocus change to false browser.urlbar.update1 change to false browser.urlbar.update1.interventions change to false browser.urlbar.update1.searchTips change to false

About to uninstall this nonsense altogether and install an old version again or better yet just give up on it and find another browser! I need a reliable browser that works and not something that annoys me after every update.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.

Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Hi, I've been having an issue lately where Mozilla FireFox won't connect at all to anything I try to work on through FireFox. It keeps giving this error to me about Security Issues.

I've read through other asks' about this, and saw that changing my Proxy to "No Proxy" worked for many others. HOWEVER, this has not worked for me at all, I've checked all my proxy settings, and nothing has worked at all. I don't know what is going on.

I cannot open any certificates associated with it, or any of the "Learn More" extension.

I am sat in front of a PC for most of my day. Firefox spends most of its time minimised while I use document and video applications. On average the Primary password login box will activate over everything I am doing frequently - by frequently I mean 2-3 times an hour or more. It is annoying and nonsensical. What am I doing wrong or is this simply a flaw in firefox? In my imagination at least it makes sense for it to ask me for a password when I want to use a password restricted domain.

Briscoes and EasiYo companies in New Zealand are unable to accept payment by VISA when using Firefox. They accept the same VISA card transactions via Chrome or Edge. Why?

I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't DL it.

Having a strange issue where there's lots of texts & icons/buttons missing on sites I log in to on my Mac with Firefox - for example the dashboards of my Wordpress sites, the dashboard of my webhost, the dashboard of my anti-virus software.... They all work fine when I access them on other devices so it seems to be my Firefox browser or the Mac itself. But same thing is happening when I try using Safari on my Mac. Is it an issue with these browsers not allowing a certain script to work? I downloaded Chrome to try it there and they work fine! Thoughts? Apple could not figure it out...

his question has been asked AND IGNORED repeatedly all the way back to 2019 so I am not really expecting any difference now but this will be the subject of many social media posts about how Firefox pretends to be different from the other browsers but in actuality is exactly the same!

UPDATE (4 AUGUST 2021): Problem solved. Disregard original question below. UPDATED

Yesterday, the websites jwz.org and dnalounge.com (yes, the two websites run by one of Mozilla's conceivers) stopped working on Firefox. They just keep saying "Connection Timed Out", despite every other website loading fine.

I went through all the add-on-disabling and troubleshooting steps emphasised here, but it hasn't solved the problem.

This happens in both Firefox desktop and mobile for Android, but works fine in other browsers. Again, I went through all the steps of disabling add-ons/plug-ins and operating in Troubleshooter mode.