Firefox Support Forum

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due to a corruption problem or because the video used features your browser did not support."

I tried: 1)incognito mode 2)clearing profiles 3)wiping whole FF and still no fix.

I'm using 111.0.1 (64 bit) version. Videos working well on my laptop wish same FF version. Any ideas how to fix it?

My setup: A remote server running CentOS Linux 7 and Firefox Browser 102.7.0esr (64-bit), accessed via RDP from a Windows 10 Enterprise laptop (No tablet)

Up in the top right corner of the Mozilla Firefox window, I have only the close button, the Minimize and the Maximize buttons are missing. In the same gnome (desktop) environment, all other running windows has those buttons available.

Note: if toggle enable or disable those buttons “Minimize” & “Maximize” [command: gnome-tweaks > Windows > "Tilebar Buttons" > toggle] , all running windows in gnome will be affected correctly, except the Firefox window, no impact. Reinstall Firefox did not help.

This behavior started after our latest yum update recently.

When connected directly to the Linux server, there are no issues, the buttons are available. (i.e., no RDP involved)

firefox-102.7.0-1.el7.centos.x86_64 xrdp-0.9.21-1.el7.x86_64

Br. Peter

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

Hi there,

When using my Thinkpas X13s trackpoint to scroll 'sideways' with the Trackpoint+middle mouse button (i.e. from left to right) a new blank Firefox window opens up. So, when trying to scroll downwards all is well but the slight deviation and Firefox opens many new windows. I mean, many (like 5, because of the 'continuous' scroll).

Community solutions have as of yet not brought any luck. Any help is appreciated, thanks.

Joris

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to the U.S. the autofill menu has disappeared from the Privacy & Security Tab, so I am unable to turn autofill back on. In the past I have had to uninstall/reinstall Firefox to make credit card autofill work -- until I leave the country again. Surely I am not the only user that has had this problem and having to uninstall/reinstall is a pain that users shouldn't have. Isn't there a better way to turn this function on and off?

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instructions would be great.

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

With the latest update of Firefox, my laptop, which is a high end DELL, is experiencing big difficulties just running a Firefox with 3 tabs open. the CPU usage is skyrocketing and it is also heavy on the memory. I am running the same 3 tab on the same websites as I have been doing for the past 6 months, but since the latest Firefox update, this has become impossible. What happened to Firefox? I have had no other significant updates but the Firefox update.

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Hi,

I've imported all bookmarks, login data and everything else from Brave browser to Firefox and I can use Firefox as if I'm using Brave. All my data have been imported. Until here everything is ok, but I switched my pc and started to use Firefox with my Firefox account and enabled sync. Boookmarks and login information that I saved before importing have been synched but the imported data haven't been synched. So I can't use any login info or bookmarks from old Brave.

I've double checked sync options and see that everything that can be synched are checked.

What can I do to fully synchonise my browsers?

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Hi there! I installed Firefox on a new computer, set up my sync account and don't have (or see) all my passwords.

I had almost 300 passwords, now I have 60~ passwords on my new PC.

Can anyone help me?

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a nuisance.

Is there any way to get the old functionality back?

Im using Firefix 111.0.1 (64-bit) on my Mac M2 2022, with the Ventura 13.2.1 MacOS