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Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 1 week ago

Last reply by hoops1 18 minutes ago

  • Solved

Can't log on to my Vanguard account

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging … (read more)

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

Asked by Steve 1 day ago

Answered by FredMcD 1 day ago

Password seems stuck between old and new value

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dia… (read more)

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Asked by martinrobb 23 hours ago

Last reply by cor-el 12 hours ago

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (read more)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Asked by esbrannon 14 hours ago

Locked out: 2FA enabled on my account but I haven't set it up

Hi, I have a Firefox account since long, I use it to publish my add-on. I haven't signed in recently and didn't take action when I've received an email that developers s… (read more)

Hi, I have a Firefox account since long, I use it to publish my add-on. I haven't signed in recently and didn't take action when I've received an email that developers should move to 2FA. Now I'm trying to sign in to my account but it's always asking for the 6 digits security code, even though I have never set up 2FA on my account and thus don't know which authenticator app I need to use. Neither do I have recovery codes - naturally. Can anyone help me with my account? Best regards, Kaspar

Asked by kg9 16 hours ago

Last reply by cor-el 14 hours ago

  • Solved

Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 2 months ago

Answered by jscher2000 2 months ago

RE: DATA BREACHES FOR CANCELLED/ DEKETED ACCOUNTS

I cancelled my LinkedIn account about 5 years ago and haven't used it since then. I am therefore puzzled as to why it keeps showing up as having had a "data breach" and w… (read more)

I cancelled my LinkedIn account about 5 years ago and haven't used it since then. I am therefore puzzled as to why it keeps showing up as having had a "data breach" and why this matters at all?! There was also some "data breach" in regard to a website for Avatars?! I have never heard of this website and can't imagine why I would ever use it! Why did this show up as a breach in my account?!

In regard to the specific accounts which have had a data breach, I have either cancelled them, deleted them, or have no memory of ever having used them in the first place. I have also changed my passwords for all of my email accounts, many times over the past 5 years, so again, I have no idea how information from a cancelled account could be of use to anyone. Can someone explain this to me?! Thank you!

Asked by shootforthestars2 18 hours ago

I get this message on way recurrent from firefox desktop application

Hello guys, thanks for this awesome open source product. I get this message sometimes when a try to visit some pages: (See attach image) Could someone tell me what it's m… (read more)

Hello guys, thanks for this awesome open source product.

I get this message sometimes when a try to visit some pages: (See attach image)

Could someone tell me what it's mean that?

V/r

Damián Benavides

Asked by damian.benavides 20 hours ago

Last reply by FredMcD 19 hours ago

  • Solved

Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (read more)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 2 weeks ago

Answered by keith83 1 day ago

suddenly unable to login to my bank account

When I logon to my ANZ account - I get a msge " Access denied. Error 15. This request was blocked by the security rules." I can still logon through my iphone app, and als… (read more)

When I logon to my ANZ account - I get a msge " Access denied. Error 15. This request was blocked by the security rules." I can still logon through my iphone app, and also through my other laptop (Macbook), and I tried successfully using another browser (Microsoft Edge), so it must be the settings or a security block on my Dell laptop & Firefox browser? How can I check the settings in Firefox? Thanks Graeme

Asked by graeme.ching 1 day ago

Last reply by FredMcD 1 day ago

  • Solved

Not able to login into google account

Nothing happens when I enter my gmail id and click Next in google login page. Seeing the below error message in Developer Tools -> Console. Content Security Policy: T… (read more)

Nothing happens when I enter my gmail id and click Next in google login page. Seeing the below error message in Developer Tools -> Console.

Content Security Policy: The page’s settings blocked the loading of a resource at https://ssl.gstatic.com/accounts/static/_/js/k=gaia.gaiafe_glif.en_GB.Qmzxml1wSug.O/am=AVSKJSkBIAAAAQMAAAAACAAAHgRgEJjrDQE/d=0/excm=glif_initial_css/ed=1/rs=ABkqax2exLx40csLSt8ILw0WSxSJK2QV2g/m=sy2x,sy2w,i5dxUd,m9oV,RAnnUd,sy2y,sy2z,sy30,uu7UOe,sy31,sy32,sy33,soHxf (“script-src”).

Asked by reswaran 1 day ago

Answered by FredMcD 1 day ago

Clear cookies and site data ? Keeps coming back

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data do… (read more)

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

Asked by donnydevil 3 weeks ago

Last reply by jscher2000 1 day ago

Bitdefender blocking Firefox from downloading on a Mac

Hello, When I go to use Firefox on my Mac computer I get a message that says Bitdefender will not give me permission to download files and Firefox blocks them. Bitdefende… (read more)

Hello,

When I go to use Firefox on my Mac computer I get a message that says Bitdefender will not give me permission to download files and Firefox blocks them. Bitdefender is the virus detector that I use and it has worked so far but this is the only trouble I seem to have with it.

I would appreciate your help.

Thank You

Asked by lprice99 2 days ago

Last reply by FredMcD 2 days ago

Suggest strong password

Hello, I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everyth… (read more)

Hello,

I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everything except a special character. How can you say the password is secure if there is no special character in that. Almost 95% of the websites don't accept a password without a special character. May be give an option in the settings to customize the suggested password like character types and character length. That would be just perfect.

Thanks

Asked by Aayush Gupta 2 days ago

Lost logins/passwords, corrupt logins.json file

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json … (read more)

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json file around 10kb in size.

Renaming the corrupt file to logins.json doesn't seem to recover the passwords/logins (even temporarily). Tried rolling firefox back to an older version and that didn't work either.

Does anyone have any ideas on how to fix the corrupt file?

Thanks.

Asked by AK478 1 month ago

Last reply by cor-el 2 days ago

posible computer breech, someone else, not me, asked for a firefox account for my computer, this came from someone who had breeched my computer

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com) On Dec 3, 2021, at 3:54 PM, Sylvia Sus… (read more)

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:


Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

Asked by dogrose 3 days ago

Last reply by FredMcD 3 days ago