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Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (read more)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 53 minutes ago

I can't restore bookmarks after refreshing Firefox. It says it can't process the backup file. When I try to restore using hte saved HTML document, it won't come up in the file window.

When I try to restore my bookmarks, it says it can't process the backup file. When I try to restore using the saved HTML document, it won't come up in the file window. … (read more)

When I try to restore my bookmarks, it says it can't process the backup file. When I try to restore using the saved HTML document, it won't come up in the file window.

Asked by Ascender 1 hour ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 22 hours ago

Last reply by citizen1138x 2 hours ago

Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (read more)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent 2 days ago

Last reply by EternalStudent 1 day ago

How to stop firefox automaticly opening ctrl+f - this happening any time i press any key

When typing any letter - ctrl+f popup opens and then starts searching - I have to press escape to get out but then this starts happening again for any window I have tri… (read more)

When typing any letter - ctrl+f popup opens and then starts searching - I have to press escape to get out but then this starts happening again for any window I have tried changing config to disable this but that does not work ? is this a malware - that cannot be removed ?

Asked by heyamig01 2 hours ago

snap firefox packages for Ubuntu Core 22.

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edit… (read more)

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edition.

I need the support/guidance to install and run Firefox in Ubuntu Core 22.

Asked by CheAnandKri 1 week ago

Last reply by CheAnandKri 13 hours ago

Magnet downloads

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement… (read more)

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement is asked. I'm sure this question has been asked a million times and I don't understand why ticking the box once doesn't solve the problem Any assistance would be appreciated. Thank you.

Asked by cagey.k 13 hours ago

Last reply by cagey.k 8 hours ago

Desktop websites shortcuts, All changed to Firefox emblem

Hi Guys, This happens every-time Firefox updates, Win7, Win10 too. The appearance of my website shortcuts on my desktop has changed; how do I restore the original appeara… (read more)

Hi Guys, This happens every-time Firefox updates, Win7, Win10 too. The appearance of my website shortcuts on my desktop has changed; how do I restore the original appearance PLEASE. This is very annoying, as shortcuts for websites has its own Sign/Emblem, making it easy to spot when need to click it. Now, entire desktop websites shortcuts Looks the same. Thank you in advance.

Asked by AJ 14 hours ago

pCloud web client not working fx 103.0.1

Seriously Firefox, after last update yet another few websites stopped working for me, pCloud being critical but not the only one. <rant> I've been using the browser… (read more)

Seriously Firefox, after last update yet another few websites stopped working for me, pCloud being critical but not the only one.

<rant> I've been using the browser since before version 1.0 days, but tell me honestly - why would I keep trying to use it any longer when most of sites are not working as expected (banking services, cloud services, stuff like that) and Firefox isn't looking nor behaving much different from any other browser anymore - except that it's constantly giving me headaches? The fact that I like your DevTools best is the only reason I haven't made the switch - yet, but you surely push me to.

It's supposed to be Internet Browser, not Internet Breaker. </rant>

Asked by mksj 17 hours ago

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (read more)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft 1 day ago

Frequent reboot to get FIrefox to work

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot… (read more)

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

Asked by esmiller 1 day ago

ENO From Capital One

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "… (read more)

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes

Asked by Don 1 day ago

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (read more)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

Asked by jnpatel340+firefox 1 day ago

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 1 day ago

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 1 day ago

Last reply by Dale_J_Souza 1 day ago

How do I get the old Print interface back

Good morning: I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers de… (read more)

Good morning:

I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers default is to print from tray 2, but sometimes I want to print from tray 1.

If it can be changed then I prefer code that I add to User.js "user_pref("print.tab_modal.enabled", false); " is being ignored.

thanks Norbert

Asked by Norbert38 1 day ago

Last reply by Norbert38 1 day ago