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  • Archived

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 6 months ago

Last reply by cor-el 4 days ago

My webpage images have suddenly stopped loading.

Firefox seems to have had a very recent update and the few images on my webpage have overnight stopped appearing. The underlying links still work and it all looks perfect… (read more)

Firefox seems to have had a very recent update and the few images on my webpage have overnight stopped appearing. The underlying links still work and it all looks perfectly fine on Internet Explorer and my IPhone.

Asked by petitpois 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 1 week ago

Answered by Richard 6 days ago

Downloads don't start

Downloads won't start at all, from wetransfer to any website the popup won't even show up and the download will not start. I've tried the suggessted solutions and I've co… (read more)

Downloads won't start at all, from wetransfer to any website the popup won't even show up and the download will not start.

I've tried the suggessted solutions and I've come across this:

I restarted my firefox in troubleshoot mode and the problem went away, but it keeps happening in normal browsing. I've turned off hardware acceleration, turned off my extentions (all of them & one by one), I've done the resets in the config page, cleared downloads and cookies, changed theme, everything that is suggested is the problem goes away in troubleshoot mode, but it doesn't work.

Any other suggestions? Ideas?

Asked by embleer8.5frith 1 week ago

Why all of a sudden do I get Capcha when I visit many web sites

Lately I've been getting a Capcha popup when I try to visit web sites. Sometimes I get this for several sites in a row. Frankly, this is very annoying. It makes me wonde… (read more)

Lately I've been getting a Capcha popup when I try to visit web sites. Sometimes I get this for several sites in a row. Frankly, this is very annoying. It makes me wonder if I really want to be using Firefox. If I'm going to be annoyed and question my browsing I might as well be using Chrome or Edge.

Is this due to an Add-On I have installed? Is it because I'm using a VPN? Or is it just Firefox trying (and succeeding in) alienating users? While I appreciate most of your efforts to keep me safe online it should be my choice as to whether I use a particular tool or not, so how do I opt out of this Capcha BS?

Asked by granite3391 1 week ago

Last reply by Seburo 1 week ago

  • Solved

Can't log into bank account site

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union websit… (read more)

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union website is currently unavailable.

We are working to bring the system back up as soon as possible.

We sincerely apologize for any inconvenience that this may have caused.

I can access the site by using Google Chrome or Microsoft Edge, but not Internet Explorer. What could the problem be when using Firefox?

Joe Rowland

Asked by joseph-rowland 1 week ago

Answered by FredMcD 6 days ago

Heroku Error

I keep getting the following error when my homepage is loading and the page loading fails. I have attached an image of the error message. Application error An error occu… (read more)

I keep getting the following error when my homepage is loading and the page loading fails. I have attached an image of the error message.

Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail


The page loads fine in other browsers.

Just cannot figure what the problem is.

Please help!

Asked by Kimosh 1 week ago

Last reply by cor-el 1 week ago

Can't access Victorian government weather site

If I try and access http://www.bom.gov.au I get an error message saying BOM doesnt support HTTPS even though I am NOT requesting a HTTPS connection. The BOM system flicks… (read more)

If I try and access http://www.bom.gov.au I get an error message saying BOM doesnt support HTTPS even though I am NOT requesting a HTTPS connection. The BOM system flicks up this page http://www.bom.gov.au/akamai/https-redirect.html .#

Looking at other chat sessions, it seems the issue might be that the search is being conducted in a private window. If so, please advise how I can adjust settings to normal indows.

I'm on version 93.

Could you reply to my email please - ...

Kathy Richards


edited email from public and search/spam bots view and nobody here does support by email.

Asked by Kathy Richards 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

No Web Page Loads When Firefox Is Open

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except… (read more)

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks.

Asked by silberfile1 1 week ago

Answered by FredMcD 1 week ago

Why does Royal Mail no longer support Firefox as a browser?

Up until recently I have always used Firefox to access Royal Mail parcel sending service. This morning the browser tells me that Royal Mail no longer supports Firefox. Wh… (read more)

Up until recently I have always used Firefox to access Royal Mail parcel sending service. This morning the browser tells me that Royal Mail no longer supports Firefox. Why?! I now have to use Google Chrome...!!

Asked by patkadwell 6 days ago

Last reply by cor-el 6 days ago

Hello My websites Modzilla is bringing them up with a read page deseptive

In 10 years I have never seen anything like this all my websites in google Firefox is showing a read page for them what can do this My site don't install anything and 2 o… (read more)

In 10 years I have never seen anything like this all my websites in google Firefox is showing a read page for them what can do this My site don't install anything and 2 of them are legitimate business's with google my business pages

Asked by ZarMan 6 days ago

Last reply by FredMcD 6 days ago

How the hell does Firefox know what I'm about to search for?

This is very scary I was watching a couple PS5 game play videos on Youtube so I open a new tab because I was going to type " When will PS5 be cheaper " well I typed w… (read more)

This is very scary

I was watching a couple PS5 game play videos on Youtube so I open a new tab because I was going to type " When will PS5 be cheaper " well I typed when will and the first suggestion that came down was " When will PS5 be cheaper "

HOW THE HELL did Firefox know that is what I was going to search for? SO f'n scary

Asked by happyskunky 6 days ago

Last reply by Kiki 5 days ago

  • Solved

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I… (read more)

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I'm using latest version of Mozilla, just updated today. I'm about ready to delete Mozilla and use something else. In fact, I have to use other browsers just to get my bank reports, etc. How frustrating!

Asked by clmay511 6 days ago

Answered by FredMcD 6 days ago

Dropdown menu do not work after update

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the… (read more)

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the website http://cranburydigitalcameraclub.org/ and try to click on any of the dropdown menus, nothing happens. e.g. Hover over Calendar and they click on Main calendar. I've tried this with Chrome and it works there. Another member has spotted the same behavior.

I'll guess that it is java related. Did something change recently? I know java hasn't been supported but this has worked for several years now.

thanks in advance Will

Asked by williamcooke 6 days ago

Last reply by TyDraniu 5 days ago

Websites in Infinite loop (Cloudfare DDoS Protection)

I've been facing this problem for quite some time. I am unable to access any websites which are protected by Cloudfare DDoS protection. I tried everything - cleaning cook… (read more)

I've been facing this problem for quite some time. I am unable to access any websites which are protected by Cloudfare DDoS protection. I tried everything - cleaning cookies, reducing security level, etc. Earlier i could easily access those websites but now i cant. I tried to access it through chrome and it worked. However i really dont like chrome and prefer firefox than chrome.

Asked by Apollo7D0 6 days ago

Last reply by cor-el 6 days ago

  • Solved

Firefox setting issue?

Using a PC desktop computer with Firefox and going to walgreens.com>upload photo (attached image showing upload photo icon on the walgreens.com home page after scrolli… (read more)

Using a PC desktop computer with Firefox and going to walgreens.com>upload photo (attached image showing upload photo icon on the walgreens.com home page after scrolling down) results in the attached image with a blank page and blue lettering.

Using a PC desktop computer without Firefox and going to walgreens.com>upload photo goes to the correct page in walgreens.com. Image attached. I can also get to the same destination using a cellphone which doesn't have Firefox.

Pretty much have exhausted regular troubleshooting steps. Walgreens support said it's not Walgreens doing this. What Firefox setting is wrong?

Asked by lee37 6 days ago

Answered by FredMcD 6 days ago