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"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (read more)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Asked by EP 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

  • Solved
  • Archived

Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (read more)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Asked by HalFx64 2 years ago

Answered by cor-el 2 years ago

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Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in t… (read more)

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Asked by masum rana 2 years ago

Last reply by FredMcD 2 years ago

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changing account password

I've been attempting to snyc my desktop PC Firefox with my laptop Firefox. In the process, I'm able to log into my account on the PC, but none of the saved passwords I ha… (read more)

I've been attempting to snyc my desktop PC Firefox with my laptop Firefox. In the process, I'm able to log into my account on the PC, but none of the saved passwords I have for my account work. I am not able to see the current password on my PC account and am not able to change it without losing my data. In attempting to change the password, I used the Recovery Key which I had save some time ago but find that it is expired. In clinking on the options to generate a new key from within my account, nothing happens. How can I find or change the original account password and or generate a new recovery key after removing the old one? My primary desktop PC poses no problem in terms of access to my data etc. I am not able to see the password and consequently I am not able to sync my laptop without it.

Asked by kmass3 2 years ago

Last reply by cor-el 1 year ago

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/syn… (read more)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Bookmarks are not syncing.

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate beca… (read more)

History and addons have synced succesfully, but despite trying various things, bookmarks have not. I am unable to access the previous machine on which they originate because of a catastrophic failure. Any help?

Asked by Marie D 2 years ago

Answered by cor-el 2 years ago

  • Archived

Can't log in to Firefox Suync on new computer

I'm trying to get my new laptop set up, which includes moving all my bookmarks/settings over from the old one. Theoretically, I should be able to do this with Sync. How… (read more)

I'm trying to get my new laptop set up, which includes moving all my bookmarks/settings over from the old one. Theoretically, I should be able to do this with Sync. However, it's taking several hours for the security code to be sent, which means it's long expired before I ever see it.

Is there some way to get that code before it expires?

(Please note the time/date stamps in the attached screenshot.)

Asked by Antigone68104 2 years ago

Last reply by cor-el 2 years ago

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Firefox sync is empty after fresh Windows 10 reinstall

Firefox version: 97.0.1 Just reinstalled windows and installed firefox. Logged into firefox Clicked Sync Now Nothing's happening. I've tried logging out of firefox a… (read more)

Firefox version: 97.0.1

Just reinstalled windows and installed firefox.

Logged into firefox

Clicked Sync Now

Nothing's happening.

I've tried logging out of firefox and tried again.

No extensions, passwords, bookmarrks, nothing is syncing.

Please help.

Asked by DG 1 year ago

Last reply by Paul 1 year ago

  • Solved
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How to stop syncing but keep everything on the device?

Hello, Like the title stated, I am using sync to basically transfer everything from one device to another. I do not need the sync function after this. So how do I disabl… (read more)

Hello,

Like the title stated, I am using sync to basically transfer everything from one device to another. I do not need the sync function after this. So how do I disable sync without losing all the data?

Asked by David Yuan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost synced bookmarks in both PC and Android device

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync… (read more)

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync for bookmark is not working. I 've checked the Firefox app on my Android device, and still see all the bookmarks. After a few time hitting "sync button" on both devices, now they are all gone! I read somewhere the Sync function is not intended to be Backup, but I had experience in the past while reinstalling Firefox, or even reinstalling OS, the Sync still works well. So what could be the problem now? Are there any way to recover my bookmarks, from my PC or Android device or even they could be saved somewhere in the cloud? Thanks in advance.

Asked by daolegiang93 1 year ago

Last reply by daolegiang93 1 year ago

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windows 11 unable to login sync

I was running Windows 10 on my new laptop. I was able to sync Firefox to my new laptop. The laptop then stated it could run Firefox at the system level. So, I allowed … (read more)

I was running Windows 10 on my new laptop. I was able to sync Firefox to my new laptop. The laptop then stated it could run Firefox at the system level. So, I allowed the new laptop to reboot and set it up. Firefox was working. Then I was forced to Upgrade Windows to V11. I was able to install Firefox and make it the default browser. But I was not able to get any of my bookmarks to open. I was not able get anything to open. Firefox stated it was able to sync but nothing was opening. I attempted to see my Firefox saved passwords and it would not open. I get no errors. So, I reset my Firefox login password to be able to send this request using Edge. Now my Firefox will not allow me to sync as it is not prompting me for my new password.

How do I get access to my saved passwords within firefox?

Thanks

Asked by matgp11 1 year ago

Last reply by matgp11 1 year ago

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bookmark data transfer to another desktop

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both… (read more)

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both are desktop so scan dose not work.

Asked by Penguin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost my backup data.

Hello, today while reinstalling my Firefox ,despite data sync was enabled on my account, I lost all data like: custom look, bookmarks and saved passwords. Here is my ques… (read more)

Hello, today while reinstalling my Firefox ,despite data sync was enabled on my account, I lost all data like: custom look, bookmarks and saved passwords. Here is my question: Is there any chance to bring that data back? I've tried to get my Bookmarks from backup and synchronizing data few times but it seems that account lost it. Thank you in advance. rudawiksa

Asked by rudawiksa 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (read more)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 1 year ago

Answered by cor-el 1 year ago

  • Archived

Change email assigned to account

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @lond… (read more)

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @londra.dev?

Asked by illia.lubenets 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago