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Confused

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked fo… (read more)

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked for the name of my site. BUT he posted from a no reply email address. Hello?

Asked by kberman1976 38 minutes ago

Last reply by jscher2000 20 minutes ago

URLs in search lists do not change color anymore after visiting them

Here is my system's status: Firefox 90.0.2 (64-bit) Bitdefender Total security (newest version) Windows 10, 64bit, Version 10.0.19043 Build 19043 Since a short while I e… (read more)

Here is my system's status: Firefox 90.0.2 (64-bit) Bitdefender Total security (newest version) Windows 10, 64bit, Version 10.0.19043 Build 19043

Since a short while I experienced that URLs in search lists did not change their color anymore as before to show them as already visited. This is a major impediment in using searches systematically. I cannot pin the timing for that problem down to a certain event as there had been updates to all 3 of the above mentioned system elements, OS, AV & Firefox. I tried to go through a number of suggested solutions to the problem without achieving anything. Pls note: -Browser is NOT set to "always search in privacy" -Browser is set to remember browsing history -Cross checking with MS Edge showed the same problem - means that it is probably not a Firefox internal issue -Tweaking MS/Edge privacy settings were equally unsuccessful

Does anybody have a suggestion where the problem might be rooted? I spent already several hours on this and it feels like a dead end. Thank you in advance for every hint in the right direction. JM

Asked by juergen-m 1 day ago

Last reply by FredMcD 5 hours ago

Firefox will not load any web pages, including its internal pages, even after clean reinstallations.

About a month ago, Firefox stopped loading web pages on my Windows 10 Lenovo Flex 14-IWL computer. The UI loads without any issues. However, no pages can be loaded, inclu… (read more)

About a month ago, Firefox stopped loading web pages on my Windows 10 Lenovo Flex 14-IWL computer. The UI loads without any issues. However, no pages can be loaded, including Firefox's own pages like "about:preferences" or "about:performance." I completely removed all traces of Firefox from the computer twice (using Revo Uninstaller's advanced mode), but the problem remained after each reinstallation attempt. On the second of those reinstall attempts, I checked the Console after trying to load one of those control pages and found the error messages shown in the attached screenshot. What is happening, and how can I get Firefox working again?

(Note: Since I have completely uninstalled Firefox again since taking this screenshot, there is no troubleshooting data to send.)

Asked by tomus.wat 3 weeks ago

Last reply by FredMcD 9 hours ago

I've lost all my favourites

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restor… (read more)

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Asked by claire.gerardin 5 months ago

Last reply by jscher2000 15 hours ago

Brother and Epson Printers printing blank pages from an online web site, chrome seems to be okay printing the same pages

Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printer… (read more)

Both printers, (Epson and Brother) I have will not print pages from an online website, if I switch to chrome it prints fine. When using FF the pages go thru the printers, but come out blank, i.w. they do not print

Asked by bkg 3 days ago

Last reply by jonzn4SUSE 15 hours ago

NEW UI - PC =/= TOUCHSCREEN, MOZILLA WAKE UP

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us. CSS work-arounds… (read more)

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us.

CSS work-arounds are fine for the IT-literate, which I am not. They are also only temporary. We have no indication that FF is even paying attention to our complaints.

They need to understand that some users have a keyboard and mouse attached to a PC, not a touchscreen like on a pad or phone. It looks like FF wants to cater to touchscreens. This DOES NOT WORK for PC users.

I suggest one UI for touchscreens and a different one for PCs. IIRC, there is a FF version for Windows AND a different one for Apple; why not do the same?

Nobody seems to have any response other than "use this CSS fix." I've also been directed to "clean up the help platform myself" - huh?

Can we please get SOME kind of response from the platform itself? Or are they just trying to get rid of all users without touchscreens?

Asked by fidservant 1 month ago

Last reply by plew29881 16 hours ago

What the hell is going on with Firefox?

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore pr… (read more)

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore previous sessions".

What is going on?

I am not happy about this as I typically have 20+ tabs open to do my work .It takes me at least 10 min to restore most of my tabs manually.

Please explain.

Alain Braux

Asked by alainbraux 1 day ago

Last reply by FredMcD 18 hours ago

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). What… (read more)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 1 week ago

Last reply by jscher2000 18 hours ago

When I open a new tab , the cursor is automatically placed in the address bar

I have google set as my home page, and also on every new tab that opens. But when I open a new tab, the cursor is automatically positioned in the address bar, whereas I w… (read more)

I have google set as my home page, and also on every new tab that opens. But when I open a new tab, the cursor is automatically positioned in the address bar, whereas I want to insert my search terms in the seach box in the middle of the page. How can I stop search terms being written in the address bar? Florio

Asked by Florio 2 days ago

Last reply by cor-el 2 days ago

Contacting mozilla

I know this is not the right place to ask this question, but there is no other way that i am aware of. i tried contacting mozilla at research_requests@mozilla.com because… (read more)

I know this is not the right place to ask this question, but there is no other way that i am aware of. i tried contacting mozilla at research_requests@mozilla.com because i need something, well for my research paper, and as soon as i sent my email, it says that this address does not exist. Does anyone know where else i could contact them about this?

Asked by netopir110 3 days ago

Last reply by jscher2000 2 days ago

FF no longer access to Belgian EID official websites (version 90.0.2)

Since version 90.0.2 there is a problem with all our clients with the Belgian EID access to official Belgian gouverment websites. Rollback to version 89 solves the proble… (read more)

Since version 90.0.2 there is a problem with all our clients with the Belgian EID access to official Belgian gouverment websites. Rollback to version 89 solves the problem.

Asked by 3d3 2 days ago

Last reply by FredMcD 2 days ago

cannot get off of duck duck go even though the settings say I'm on Firefox which is what I want

I just want to vent nicely I'm using DuckDuckGo and I wish I could continue using it. But now I have concert tickets stored on my phone and this forces me to use Firefox … (read more)

I just want to vent nicely I'm using DuckDuckGo and I wish I could continue using it. But now I have concert tickets stored on my phone and this forces me to use Firefox browser. So I changed the settings to Firefox but DuckDuckGo continues to be the browser that I'm using even though when I go back and check the settings it says Firefox. So I'm going to have to delete DuckDuckGo. I'm already very unhappy that I'm being forced to use Firefox which does not seem to provide as much cover as ducked up go and ultimately back to Chrome if things continue in this convoluted complicated unhelpful manner. It just seems like technology is going backwards I understand that we're making advances but when it comes to simple tasks like going to a concert things have gotten horribly out of control My work site is practically frozen up with problems. And it's because they keep adding on instead of just simplifying and securing and battening down the hatches. They've got to stop trying to do so many different things

Asked by KC 3 days ago

Last reply by FredMcD 2 days ago

My Firefox Browser is no longer functioning ??

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my m… (read more)

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back.  :( thank you!!

Asked by Virtualcpapro 2 days ago

Last reply by TyDraniu 2 days ago

Why am I being nagged about installing Firefox. I have the latest version.

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't… (read more)

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't answer and the same thing pops up next time. This is really annoying!

Windows 10 Home, 64 bit.

Asked by Eric 4 days ago

Last reply by jscher2000 3 days ago

"Do this automatically for files like this from now on" does not work

I am using Firefox 90.0.2 on a Dell laptop. When I run a report from the software Workday, and choose to download it, the "What should Firefox do with this file" always c… (read more)

I am using Firefox 90.0.2 on a Dell laptop. When I run a report from the software Workday, and choose to download it, the "What should Firefox do with this file" always comes up, despite the fact that I have the "Do this automatically for files like this from now on" option box checked. I also have gone to the place in Settings where you identify what application to open with different file types. I have identified Excel for Microsoft Excel Worksheets, and Adobe Acrobat for .pdf files.

It is very annoying that the box comes up every time. I'd appreciate any suggestions. Thank you!

Asked by l.deason 3 days ago

Last reply by cor-el 3 days ago