Firefox Support Forum

I've been using Firefox for many years. I Like it. I have used the History and History's Search function quite a few times. I normally always had Firefox find an update but ask me to install. I did those. I now have v110.0.1 installed. I did that last week after I stupidly screwed something up to do with permissions on folders. Everything seems okay now, all are fixed (all my other programs work fine now) except that in Firefox History (Ctrl+Shift+H) I can only ever see "Today" under the "History" category. I can browse, bookmark, etc. just fine. I suppose there is some setting somewhere that I've messed up but I cannot find it. Can you help me such that it shows "Last x Days", months older, etc. ? BTW I also tried mozillaistoryview.exe and it also only shows "today". Nothing in my system has changed for about a week but I browse every day. Thanks.

BTW I'm on Win10_Pro/64 whichever build/update is current.

This may be me nudging the mouse with the side of my arm causing loss of focus up to the menu, but when I type in the URL bar or elsewhere, I'm getting a warning tone as though characters aren't being recognised. It only seems to happen in the browser, not other applications. Also in Facebook, the cursor disappears sometimes when I click in the comment panel, but characters still appear as I type. I have to close the comment editor and reopen to make the cursor appear.

Firefox Browser 111.0 (64 bit) updated version Windows 10 updated Drivers/Software all updated

Hi, I can not log in to Yahoo Japan by Firefox browser but I can by Google browser. When I wanted to log in to Yahoo Japan account using Firefox Browser after few failed attempts it prevented as unauthorized access. Later I also contacted Yahoo support and was told to wait and try. I waited a day and today again faced the same problems. As I had no options left I used Google Browser and without any problem I succeeded. Please share your thoughts regarding this matter. ( I prefer Firefox browser ) Thank you

OK I have been quiet about this issue for over a year. How difficult to put the cursor in the Search Box in the middle of the screen when Firefox loads? FWW the search boxes at the top of the page are close to worthless. One requires I know the URL address how often do you know the URL ? The other one is completely useless IMHO. And if it was useful what is the point of the Search Box in the middle of the screen? Something for me to Click In To. Let's think about User Experience where the application has well designed UI.

All new tabs give me a cursor in the ADDRESS BAR. This is unacceptable. There is a nice search window in the middle of the page, but the cursor never goes there. It appears in the ADDRESS BAR. I did the about:config handoff crap and it was crap. Is there a FIX? If so, what is it? If not, I'm using edge.

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

When using the Firefox built-in PDF viewer/editor, is there a way to check a checkbox neatly?

When Firefox 111.0 came up today (3/16/2023) (system is Windows 11), it displayed a message that the user can edit PDFs directly in Firefox. It provided a sample document to practice on. The sample document contains checkboxes. There are tools at the right end of a toolbar above the document, but none of them seem to apply to checkboxes.

A user could select the pencil tool and draw a checkmark with the mouse, but it is hard to do this neatly.

The facility I am thinking of would correspond to going into Fill & Sign under Adobe Acrobat and selecting the checkmark tool.

Note: The article https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer gives instructions for using the Firefox built-in PDF viewer and editor, but it does not mention this point.

Running on Windows 10. Got message that new version was available and clicked download download. Exited Firefox. A few minutes later, I clicked the Firefox icon in the menu. I got a full screen gray box with a few shadow lines that would probably be menu bars. No images showing. Repeatedly get "Firefox is not responding" with close Firefox or wait. I click wait and nothing happens. It has a spinning progress icon but no activity. Task manager shows 0% CPU, Disk and network, and 10.1MB Memory. I rebooted the computer and get the same result when restarting Firefox. I suspect a bad image was downloaded that corrupted Firefox and I don't know how to recover. I hope to be able to access the tabs I had open before the update. Any suggestions? Thanks Richard Flowers

As I launched Firefox (version 111.0, on Windows 10 64bit pro), a popup appeared:

firefox.exe - Point d'entrée introuvable Le point d'entrée de procédure ?WindowsBCryptInitialization@mozilla@@YA_NXZ est introuvable dans la bibliothèque de liens dynamiques C:\Program Files\Mozilla Firefox\xul.dll.

i.e., couldn't find the entry point of the above mentioned procedure in the dynamic links library.

When I closed the popup, another one popped up:

Couldn't load XPCOM.

Never happened to me before, what is happening?

I downloaded an emailed PDF, then saved it to a folder on my windows PC. The image includes the bookmarks, even when I turned off "show sidebars." How can I have only the original page I want without bookmarks?

公司電腦被重新安裝 所以必須重新登入 firefox 但之前當作 帳號 的MAIL 已經停用被移除了 所以 收不到 確認信 接下來 我將如何處理呢? cclsfh@wym.com.tw 已經停用了 現使用的MAIL 是 : cclsfh@f-mi.com.tw (因公司名稱變更)

Hello support team.

My Firefox does not ope any wensite. It shows just error code: PR_CONNECT_RESET_ERROR. I found a few solutions in Internet, but it doesn't help. I tried to reset Firefox, install new version, create new profile and etc. It does not help. Please help me to solve my problem

If I close developer tools while execution is paused, from F8 or by hitting a breakpoint, I can't find a way to resume the execution (with F8, F9, or by re-opening developer tools). Additionally the Threads section on the right is missing. Is there a way to resume the main thread?

Hi there, I have a website on Web flow. It is working fine in Google Chrome but some pages do not show in Mozilla Firefox. I have no idea why this is happening and I have already asked for developers. Also I have submitted my site for indexing. Here is my site link: https://www.socialboothlv.com/ Please check the site and give me the best solution for it. Thanks M. Abdullah

Is there anyway to get Firefox to warn me before closing a window? As in: Having ONLY one tab open will still require a prompt before closing. I have all 'warn on close' in my preferences set to true, and I'm guessing these only apply to multiple tabs, as that is the only time I receive a prompt. I have browser.startup.page set to 1.

This may not seem like a big issue, and really it isn't, but I have my browser setup to clear all data upon closing, and use various other privacy options and 2-factor authenticators make singing in, should I accidentally close my window, slightly annoying to have to go through. Especially when you need to attend a meeting or event at a specific time.