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Firefox not opening after crash

My PC crashed and when I try to open firefox I get this error XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column… (read more)

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^"

I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?

I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Asked by Mr. Potato 1 day ago

Answered by Mr. Potato 1 day ago

  • Solved

scale feature is not working correctly

Hey there ! i am working in hospital as Approval Coordinator using https://onlineservices.bupa.com.sa. Before sometimes Firefox was working 100% correctly, but after upda… (read more)

Hey there ! i am working in hospital as Approval Coordinator using https://onlineservices.bupa.com.sa. Before sometimes Firefox was working 100% correctly, but after update , i cannot able to print the document correctly. scale feature is not scaling document , moreover please include some ruler option under print preview screen, so that we can adjust the print. i have been using Firefox for more than 15 years.

Asked by Viki 2 days ago

Answered by jscher2000 2 days ago

Version 90.0 broke Print Preview and Shrink to Fit.

I've already found the solution, but wanted to share that Version 90 created a problem with Print Preview and Shrink to Fit. Uninstalling Version 90 and re-installing Ver… (read more)

I've already found the solution, but wanted to share that Version 90 created a problem with Print Preview and Shrink to Fit. Uninstalling Version 90 and re-installing Version 89 fixed the problem. With Version 90 the Print Preview function (which I love) didn't work properly. When I try to Shrink to Fit any page, the first page shrinks, but the second page isn't pulled into the first page. Also, there's missing information on both pages. If there's another solution so I can use Version 90, please tell me. If not, and Mozilla is doing away with Print Preview (and Shrink to Fit), I'll have to do away with Mozilla Firefox. Sorry, but that's the main reason I use Firefox over Chrome. Perhaps I can find another browser to do what I want. I hope not though.

Asked by toddmnuccio 1 week ago

Last reply by AliceWyman 2 days ago

Firefox uses generic font instead th font that is used in websites

First of all excuse my English because it's not perfect. The problem came with the new version 90.0.1. There are some websites I visit every day, and after installing new… (read more)

First of all excuse my English because it's not perfect. The problem came with the new version 90.0.1. There are some websites I visit every day, and after installing new version of FF I noticed that the fonts used in websites are different than it was before. Some websites are breaking apart and doesn't look like they did before, and like they look in other major browsers right now.

Examples: http://www.alterego.co.rs/_knjigovodstvo/aktuelno.html https://www.arrowheadpride.com/

I went to the Settings option and saw that my FF is set to show Times New Roman 16 as default font, but if I go to Advanced I can see that the checkbox on Allow pages to choose their own fonts, instead of your selections above option is ON. So websites should be shown not by default font, but the font used in websites. But if I turn that option OFF, than I can see websites like it should be, like it was before new version, and like it's shown in other major browsers. But it gives me wrong look (font) with some other websites, so it's not the permanent solution. I guess it's some kind of problem with new version of FF.

Note: Same thing happend a couple of weeks or months ago with one of previous FF versions, but that was fixed just day or two later with another new version. It looks like we have simmilar problem right now.

Thanx in advance for any help, and I hope somebody will fix that soon. I am lifelong user of FF browser because it's my favourite and the best, but that kind of problem can be pretty big for someone who is very often online and who is working in developing websites sometimes.

Thanx again Dragan

Asked by alfa8link 2 days ago

Last reply by alfa8link 2 days ago

Нагрузка на процессор в 100% и повышение температуры до 75 градусов

При загрузке сайта DNS-shop.ru сайт не догружается (загружается только базовая информация о товарах без картинок) и все, процессор уходит в нагрузку 100% и нагревается до… (read more)

При загрузке сайта DNS-shop.ru сайт не догружается (загружается только базовая информация о товарах без картинок) и все, процессор уходит в нагрузку 100% и нагревается до 75 градусов. С Edge таких проблем нет, сайт грузится быстро, не грузит систему. Браузер самый свежий, AMD Ryzen 5950x, остальное думаю не важно.

Asked by InfiniteAZ 4 days ago

Last reply by InfiniteAZ 3 days ago

Firefox crashing

Firefox ESR 78.11.0 version. For some reason lately a few users have been experiencing crashing of firefox. I'm tried going forward to 78.12.0 and backwards to 68.9 and i… (read more)

Firefox ESR 78.11.0 version. For some reason lately a few users have been experiencing crashing of firefox. I'm tried going forward to 78.12.0 and backwards to 68.9 and it still keeps crashing. What could be some other fixes besides refreshing and running in safe mode. It still crashes performing both methods. Thank you!

Asked by bwhitson 5 days ago

Last reply by FredMcD 5 days ago

Immediately on installation of upgrade to FF ver. 90.0 I started having problems with FF.

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below) … (read more)

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below)

2. When I save a FF page, it does not close itself. I have to click on the page, refresh it, then I can close it. Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc. Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors.

3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.  

4. Please fix this. I work 7-8 hours a day on a project I am nearing 20 years completing. It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.

5. Please help me with a new update that will fix these errors or tell me how I can fix them.

Thank you.

Asked by gruff 1 week ago

Last reply by FredMcD 1 week ago

Lock extensions/addons

Is it possible to lock Firefox extensions? By locking i mean make the extension inaccessible (prevent disabling it or changing it's settings but having it still work). ht… (read more)

Is it possible to lock Firefox extensions? By locking i mean make the extension inaccessible (prevent disabling it or changing it's settings but having it still work).

https://github.com/mozilla/policy-templates/blob/master/README.md#extensions

Does this "lock" mean what i just described?

{

 "policies": {
   "Extensions": {
     "Locked":  ["jid1-p8wT8wUxc4KaJo@jetpack"]
   }
 }

}

That is in my policies.json file, is this how it's supposed to work since it does nothing for me? I'm not sure if the id is correct, could someone tell me how to find the right one and if this is right, then what's wrong? Thanks in advance.

Asked by marttinen.arttu11 1 week ago

Last reply by marttinen.arttu11 1 week ago

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 5 months ago

Last reply by FredMcD 1 week ago

MacOS: Change the Shortcut for Next and Previous Tab

Hi, I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac'… (read more)

Hi,

I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's.

We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys ....

Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu.

Cheers.

Asked by casperghst42 3 months ago

Last reply by tjptaka 1 week ago

Location Sharing not working

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually a… (read more)

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Asked by jordan17 3 months ago

Last reply by jjanderson403 1 week ago

Font Not Displayed Correctly After Cleaning Junk Files

Hi, I just installed Clean My Mac, and clean junk files. After that, I open my Firefox, and found a problem with Facebook Business Manager font. The font displayed on tha… (read more)

Hi,

I just installed Clean My Mac, and clean junk files. After that, I open my Firefox, and found a problem with Facebook Business Manager font.

The font displayed on that site is not normal.

1. I've checked my other Firefox on other device, they are run normal. 2. And when I turn troubleshoot mode to on, the font was normal too. 3. My other Firefox profile on other device run normal.

I have uninstall Firefox and delete leftover file, and then reinstall it again. But same condition.

Maybe there are issue with Firefox or my device (because I delete the junk files that may be needed by Firefox)

so, what should I do?

Additional Info: - MacBook Air - MacOS BigSur 11.4


Thank you

Asked by imamherlambang 1 week ago

Last reply by imamherlambang 1 week ago

How to delete Bing Search Engine from my Laptop

At every time when I open my Laptop with Firefox for searching anything at first Bing is on, Please show me the way how to kill that Bing Search Engine … (read more)

  • At every time when I open my Laptop with Firefox for searching anything at first Bing is on,

Please show me the way how to kill that Bing Search Engine

Asked by J.P. Lehmacher 5 months ago

Last reply by jscher2000 2 weeks ago

  • Solved

v89 UI Problems

Hi, Please advise if there's a fix for these 2 problem in about:config? 1. How to disable this childish highlight around controls like TextBox? Try to enter some chars by… (read more)

Hi, Please advise if there's a fix for these 2 problem in about:config?

1. How to disable this childish highlight around controls like TextBox? Try to enter some chars by clicking (and not typing) on buttons here to see how bad is this: https://www.branah.com/hebrew

2. How to restore the separator lines between tabs above the address bar?

I hope I can fix these, don't wanna stay on 88.0.1 for a long time :(

Asked by omidsolo 2 weeks ago

Answered by TyDraniu 2 weeks ago