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  • Archived

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 7 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 7 months ago

Last reply by cor-el 3 months ago

  • Archived

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 7 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

FF Window extends past monitor edge

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the m… (read more)

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

Asked by robgrune 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 7 months ago

Last reply by bkilinc 1 month ago

  • Archived

MY SAVED PASSWORDS ARE NOT SHOWING ANYMORE

Hello Everyone, I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my pas… (read more)

Hello Everyone,

I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my passwords there. What happened is I was using my laptop and wasn't aware that the charger is not plugged in. While working my device turned off because of no battery. I connected the charger and restarted my device like normal. After I opened my browser(Mozilla Firefox) and ctrl+shift+t to open all the recently closed tabs, I was amazed to see that it restored many old sites like 1.5 month old websites instead of the one's which I was using. However, the recently closed one's were showing in the history. I opened the tabs from history that I needed and started using it normal. I have using Mozilla Firefox for good 2 years I never felt the need to remember any of my passwords. Everytime I have to create an account on any of the sites I just create a password once, at the time of sign up only and then click on SAVE PASSWORD so I don't have to remember it. I am guessing this is the normal practice that everyone does or may be a cast majority. I was doing my routine work, I tried to login to my account using the same way like you put in your email in the email section and then click on password section and select the user/email you want to use a password for and sign in. BUT TODAY WHEN I FOLLOWED THE SAME PROCEDURE, IT DOESN'T SHOW ME ANY SAVED PASSWORD WHICH WAS QUITE SURPRISING TO ME. I OPENED THE PASSWORD MENU FROM THE TOP RIGHT AND I WAS SHOCKED TO SEE THAT THERE WE ZERO, LITERALLY ZERO SAVED PASSWORDS. I REALLY NEED HELP WITH THIS BECAUSE THOSE WERE SO MANY PASSWORDS LIKE SERIOUSLY SO MANY.

THANK YOU, AMIR

Asked by sheikhaamir2014 7 months ago

Last reply by cor-el 6 months ago

  • Archived

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Network Protocol problems

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use. … (read more)

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use.

Asked by dad4204 7 months ago

Last reply by Dropa 6 months ago

  • Archived

Bing!!!

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use… (read more)

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use any of their products because I don't like them. In settings/search I can restore the default search engines & delete Bing, but it always reverts back to insisting on using Bing again. I have followed several threads about this issue without permanent resolution. Help??

Asked by kathycasey 7 months ago

Last reply by margy809c 5 months ago

  • Archived

how can I enable access to ftp sites in new Firefox (or else revert to older version)?

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These i… (read more)

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These include the public websites of the Paris Observatory which include useul informational ftp pages with important text, data and software files.

  I did recently allow a Firefox update, and now I find that I am cut off from access to these ftp pages. 
  How can I re-enable access to ftp? If it can't be done in the new version of Firefox, how can I return to an older Firefox version that does allow such access?

Asked by terry0051 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox downloads in Monterey

Firefox is not able to perform any download. It allways get a message saying that the download has failed. I´m completely out of solutions to solve this issue. Francisco … (read more)

Firefox is not able to perform any download. It allways get a message saying that the download has failed. I´m completely out of solutions to solve this issue. Francisco

Asked by Francisco Ribeiro Filipe 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

websites

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (read more)

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Asked by mpf.s5660 7 months ago

Last reply by Dropa 7 months ago

  • Archived

profile files getting corrupt

Hi For some reason i have to format my PC, so i took firefox profile backup "a4bbv2q5.default" and after reinstalling windows and firewall I copied the content of a4bbv2q… (read more)

Hi

For some reason i have to format my PC, so i took firefox profile backup "a4bbv2q5.default" and after reinstalling windows and firewall I copied the content of a4bbv2q5.default to new profile "n9pw9oja.default-release". But as i start firefox the important files get renamed "corrupted" and a new file replaces, hence my restore of old profile is not completed. Screenshoot for reference.

Please help and assist.

Asked by leo.aslan 7 months ago

Last reply by HKSim 7 months ago

  • Archived

Right side of screen not working while using Firefox

The right side of screen, scroll and keys (close, minimize, etc..) on menu bar not working, any fix? When I move the entire screen leftwards, then the scroll and keys wor… (read more)

The right side of screen, scroll and keys (close, minimize, etc..) on menu bar not working, any fix? When I move the entire screen leftwards, then the scroll and keys work...

Asked by AAAFUN 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Firefox keeps disabling addons

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let… (read more)

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let me know what information about my install I can give to help.


OS version: windows 22000.593 Firefox version: 99.0.1 (64-bit)

Asked by Darkarrow 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Bookmark bar is empty (and RMB does not function over it) after every browser restart

Hi... When I restart the browser, the bookmark bar is empty on startup and it also does not respond to anything. You can't use RMB on it and you can't drag a bookmark ont… (read more)

Hi...

When I restart the browser, the bookmark bar is empty on startup and it also does not respond to anything. You can't use RMB on it and you can't drag a bookmark onto the toolbar.

I have tried 500 billion different thing with no luck - for instance:

  • Refresh
  • Reset toolbars to default
  • Reinstall and complete deletion of profile etc.
  • Diagnostic start with extensions disabled

...and probably a few hundred other things, but the problem reappears every time.

I'm using sync, so every time I've deleted/cleared etc., I log back in to sync and it syncs back bookmarks. Everything is great until I close the browser and restart it - then the bookmar toolbar is empty and unresponsive again.

The problem appeared recently - probably within the last 1-2 weeks.

Please help. :)

Best Regards, $Øyvind

Asked by galar 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Screenshot by Mozilla

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based… (read more)

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based on the "local" PC that is using it. I am in EST but it shows a different time zone which creates a problem. Since Mozilla Online is China based entity, I believe it is showing their timezone. I checked the settings and I could not find where to change the timezone to local time. This is key for many users as we need a "correct" local timezone.

Previous versions had this feature (automatically) and I did not have to set it up. Can we have the option to change the timezone please? Thanks.

Asked by azitam 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago