Showing questions tagged: Show all questions
  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (read more)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Address bar bugged

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have tho… (read more)

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Asked by Jack0027 1 year ago

Last reply by cor-el 1 year ago

  • Archived

disable history firefox in security param deactivate add-on from working on tool bar

I discover that when I disable history in security param and reboot firefox it deactivate all add-on from working on tool bar. Firefox Ubuntu 88.0.1 (64 bits) Ubuntu 21.0… (read more)

I discover that when I disable history in security param and reboot firefox it deactivate all add-on from working on tool bar. Firefox Ubuntu 88.0.1 (64 bits) Ubuntu 21.04

Asked by Sebu 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox still constantly crashes

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a sol… (read more)

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help!

Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 5/16/21, 6:48 PM View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 5/16/21, 6:48 PM View bp-cdead43d-7977-4425-95b7-e589d0210517 5/16/21, 6:48 PM View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 5/16/21, 6:48 PM View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 5/16/21, 6:48 PM View bp-765b10f5-9988-4955-804f-175a90210517 5/16/21, 6:48 PM View bp-db61262c-686c-4a74-b141-4d4740210517 5/16/21, 6:48 PM View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 5/16/21, 6:48 PM View bp-d917cb17-4011-485f-974f-303880210517 5/16/21, 6:48 PM View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 5/16/21, 6:48 PM View bp-653aee9f-1e77-4150-be7e-26a940210517 5/16/21, 6:48 PM View bp-8a89c943-4384-4b36-b30e-5f3d80210517 5/16/21, 6:48 PM View bp-c0a188b3-66e6-4530-8193-433840210517 5/16/21, 6:48 PM View bp-afca439c-82b6-446e-bb53-9b52f0210517 5/16/21, 6:48 PM View bp-a0f8dc37-5685-4b98-901d-dd2850210517 5/16/21, 6:48 PM View bp-9d78a008-f795-4447-b5a0-49f270210517 5/16/21, 6:48 PM View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 5/16/21, 6:48 PM View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 5/16/21, 6:48 PM View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 5/16/21, 6:48 PM View bp-4d2a1325-5742-47e0-8d65-2ca220210517 5/16/21, 6:48 PM View bp-667d292b-3d39-48c4-824d-54de60210517 5/16/21, 6:48 PM View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 5/16/21, 6:48 PM View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 5/16/21, 6:48 PM View bp-9dd81788-bd24-4295-854c-487270210517 5/16/21, 6:48 PM View bp-5ca07018-55c1-48df-9936-d13dc0210517 5/16/21, 6:48 PM View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 5/16/21, 6:48 PM View

Asked by alifreeman93 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Download links not working

Have been running the current version of FF on Windows 8.1 with no problems for a long while. Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive… (read more)

Have been running the current version of FF on Windows 8.1 with no problems for a long while.

Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive - even the download link on FF's page.

Have found that I can right-click a torrent on public sites and copy the link into uTorrent and get a result that works. But won't work on private torrent sites - Invalid Torrent File!

Also lost the 'Display download progress' down-arrow from the task bar, managed to restore it after selecting Customize Toolbar, where it doesn't appear as an option but magically reappeared on the Taskbar.

Please help.

Asked by bjthedj 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Extensions "Menu Button" on the Toolbar

I wonder if in the new release of Mozilla Firefox there is an Extension that places an "'Extension Button"' in the Toolbar that works as an Extensions Menu including a t… (read more)

I wonder if in the new release of Mozilla Firefox there is an Extension that places an "'Extension Button"' in the Toolbar that works as an Extensions Menu including a table of all Extensions, where someone can very easily pin or unpin Extension icons from the toolbar or can handle the Extensions properties.

Herewith I attach relevant Screenshots from three well-known Browsers including this future on the toolbar. (Microsoft Edge, Chrome, Opera)

Asked by rogergr311049 1 year ago

Last reply by vizhizhan9522 1 year ago

  • Archived

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Trying to sign up for disney plus but get error that website can't load legal document for me to view.

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page a… (read more)

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page and view error 66 (yeah I know lol - but wishing doesn't make you a jedi).

The page advises to delete history and cookies etc which I have but I think it's another issue. I have also disabled adblock. I have included a screen shot of the console errors in the hope that this will help with advice. I am trying on my recently new laptop as my prior one has a corrupted drive and needs some work and time for me to fix.. I also tried on that laptop which uses fire fox but received the same error. I have tried on edge on this computer but get the same error. I have not tried on my mobile and may do so but I would like a possible solution to this. I have norton running but I don't know how to disable it and not sure if this is the issue. My internet is not bad so I don't think it's an Internet issue.

Any advice or suggestions would be welcome. - thanks.

Asked by mandable 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to access most websites I use in the past two weeks

For the past two weeks, none of the websites I use work properly. I can't log-in to most accounts including banking or shopping. I figured out last week that f-secure s… (read more)

For the past two weeks, none of the websites I use work properly. I can't log-in to most accounts including banking or shopping. I figured out last week that f-secure security extensions that weren't being used were causing some problems. After uninstalling them there was some minor improvement. I reset Firefox but that did nothing. I can't use websites like lowes.com where the sign-in link isn't recognized and auto-chat/feedback features do not load. This website like some other retailers and financial institutions has recently updated. I can access them using MS Edge and Chrome, which I hate. I should also note that Mozilla's Enhanced Tracking Protection has caused lots of similar issues and I usually disable it on all websites. I can see the webpages but Firefox dosn't seem to recognise any of the log-in links and on some when I enter my information nothing happens and I don't see the loading dots at the top of the Tab.

Asked by Harold Johnson 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crash, tabs lost

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all… (read more)

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

Asked by noematik 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (read more)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox cannot load some websites but other browsers can

there are some websites that FF sometimes cannot load them or if it load them it keeps showing that spinning indicator like it still incomplete. but with using a vpn(any)… (read more)

there are some websites that FF sometimes cannot load them or if it load them it keeps showing that spinning indicator like it still incomplete. but with using a vpn(any) it loads them fast and perfect! meanwhile other browser chrome, edge,IE all can load these websites with no problem and without needing any vpn.

any idea what causes this strange problem? -checked network setting to use no proxy -disabled add-ons -refreshed FF -re installed FF -created a new profile

none of the above solved the problem.

here is an example of a site that has this problem: https://exnovin.io/

Asked by paymanz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problems loading some web pages

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for norma… (read more)

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for normally open sites.

An example of the Bad Request message occurs when I go to the Guardian webpage https://www.theguardian.com/travel/2012/jul/11/top-10-pembrokeshire-walks which displays normally but when I try to follow one of the links which should take me to National Trust pages I get the 400 Bad Request message. I have used this website before with no problem but this has started occuring on this and other sites over the last week. I also get the message when I try to go to http://www.nationaltrust.org.uk/main/ from the bookmark I have used for many years.

The other problem occurs when I type www.nationaltrust.org.uk, I get a pop up window which says Authentication required - Mozilla Firefox http://www.nationaltrust.org.uk is requesting your user name and password. The site says: DSL-3782 Usaer name Password.

Cancelling the pop up causes 401 Unauthorised message If I give it any usename and pass word it comes back the the blank pop up again except when I enter my DSL-3782 router username and passwood which gives routers Internet status page with no errors or messages.

I have tried clearing caches etc. with no effect.

These problems also occur on some other websites and on my laptop.

Has anyone had these problems? What is the cure?

Asked by K 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Clicking Reddit Bookmark Requires 2 Clicks

Good day, I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this beha… (read more)

Good day,

I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this behavior. Every other bookmark I have loads the page after a single click of the icon on the Bookmark Toolbar. It appears the browser makes no effort to reach the Reddit site (could be an issue with Reddit.com, but it really appears FireFox just does nothing after the first click).

I first noticed this several months ago (maybe as long as a year ago), but assumed I was just missing the button. I have since ensured I carefully single click directly on the icon, no dragging, yet it still sometimes does not load Reddit after the first click. Very often it requires 2 clicks, as the first was totally non-responsive.

I have many Bookmarks on the Bookmark Toolbar that I use regularly. Reddit is the only one that exhibits this behavior.

How can I correct this behavior?

Thanks for your time, John

Asked by johnp213 1 year ago

Last reply by Terry 1 year ago

  • Archived

FF keeps resetting

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, n… (read more)

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, nothing works.

Any advice would be great, thank you.

Asked by mark1963 1 year ago

Last reply by FredMcD 1 year ago