Pop-up in Mozilla with Critical warning and phone number... fraud?
A pop-up from Mozilla said 'Mozilla Firefox Critical Error!' with a phone number to call (message said to call Microsoft support). I called the phone number, believed the… (read more)
A pop-up from Mozilla said 'Mozilla Firefox Critical Error!' with a phone number to call (message said to call Microsoft support). I called the phone number, believed the representative, gave him remote access to my computer (over 1 hr.). Was told the were hacker files in my system and they installed new virus protection and disabled the virus protection I had on my system. Found out this is a ploy hackers use to steal info. Does Mozilla activate a pop-up warning as mentioned above? ... or have I been scammed?
Firefox
Firefox doesn't randomly load webpages
Hi, I use Firefox v590.0.2 (64 bits) with Windows 10. I use Firefox at my work, only for browsing our intranet. I'm a web developer so I load many pages on our intranet. … (read more)
Hi,
I use Firefox v590.0.2 (64 bits) with Windows 10.
I use Firefox at my work, only for browsing our intranet. I'm a web developer so I load many pages on our intranet. Since a few weeks, I noticed that the pages are not always loaded correctly: the page starts to be loaded, and then it stops and it's loading forever (with the "Waiting for XXX" message at the bottom left). If I refresh the page it will eventually load as expected.
I tried to install a new Firefox on *another* computer, and I use it to browse the same website. And the same behavior appears: it works very fast and well for some pages, and then randomly stops working for some random pages.
On my main computer I tried to create new profiles, delete everything, without success.
I also tried to deactivate the hardware acceleration on both Firefox, without success.
When I check the Network tab from the web developer bar, I can see that some CSS files (it's not always the same, and it can be 1 or several CSS files) are not loaded (see the attachment) and appears with a grey dot, just like if the browser was trying to load them but it cannot, blocking the page. (I've also noticed it could impact other resources, like, at least images)
Before v59 I've never seen this behavior.
Note :
- our intranet is on Sharepoint, with NTLM auth - at home I use Firefox on my personal computer and it works normally (but I don't browser the work intranet) - at work, because it's on the intranet, the network doesn't go thru a proxy - I'm now using Chrome because of this issue with Firefox, and the problem doesn't occur in Chrome
Thanks for any help.
Cannot click/select some password fields in firefox on Ubuntu
Hello I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to… (read more)
Hello
I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to be able to enter a password. This leaves me unable to login. However, this doesnt seem to happen on all password fields.
For example on https://reddit.com I can enter username and password on the field on the right. However, if I click on Login hyperlink on 'Want to join? Log in or sign up in seconds.', I get a popup which I am unable to click the password field on.
I have also seen this problem on https://abnzb.com
I have tried to run in safe-mode but the problem persists.
My addons are Gnome shell integration, Enhanced Steam, HTTPS Everywhere, uBlock origin.
Also, to add to this. When I right click on the password text fields, I do not get a menu popup. I am not sure if this is related or not.
Virus attack when clicking open FireFox
EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This h… (read more)
EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This has been going on for about a 3 days now. Is there anything you can do to your FireWall and Other Security Software from allowing this Virus from trying to attack Mozilla FireFox? Please advise.
Some (rare) videos encoded with h264 stay black
Hi, It's the second time today i see a video with this codec (as stated by VLC) : H264 - MPEG-4 AVC (part 10) (avc1), that's not visible in Firefox, while it's audible. H… (read more)
Hi,
It's the second time today i see a video with this codec (as stated by VLC) : H264 - MPEG-4 AVC (part 10) (avc1), that's not visible in Firefox, while it's audible. Here is the video url : https://web.poecdn.com/public/news/2018-05-02/VLS_news.mp4 Previous one that also didn't work : https://web.poecdn.com/public/news/2018-04-17/NewRainofArrows.mp4
Some working with the same codec, still as stated by VLC can be found here : https://www.pathofexile.com/forum/view-thread/2034078 ; Change : Different CDN, no sound in these video. For a direct video link, here's one : https://imgur.com/BySFQ45.mp4
Not sure what's the issue here, if there's something new unsupported in openh264 or if it's just an issue for some users. I know i'm not the only one experiencing it, cf. https://www.reddit.com/r/pathofexile/comments/8csmvo/skill_revamps_part_3/dxhi8f6/
Edit : Seems like Imgur uses x264 (http://www.videolan.org/x264.html) to encode their videos (ftypisom : MP4 Base Media v1 [IS0 14496-12:2003]), while GGG (poecdn) used something else (Mainconcept Video Media Handler ; ftypmp42 : MP4 v2 [ISO 14496-14]).
Edit² : Bug report.
Why do we get lines across the image when using Foxit PDF reader in Firefox
My colleagues use Foxit reader for PDFs but when PDF images are displayed on screen they have white lines across them. This doesn't happen on other browsers or if using A… (read more)
My colleagues use Foxit reader for PDFs but when PDF images are displayed on screen they have white lines across them. This doesn't happen on other browsers or if using Acrobat. Anyway we can get rid of this?
Can't see any video on facebook, It shows only weird colours!
Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. Bu… (read more)
Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. But on Youtube, Almost all videos work 98% without problems!!, this problem shows more on Facebook.. I have the latest version of my video card *Nvidia GT610 2G * And also Firefox Quantum.. And also the latest version of Adobe Flash Player.. *Windows 10, 8G Ram, Processor Intel Core I5 3470T* Although when I play any video from any other Browser, It works so normally without any problems at all!, but I love Firefox the most, I used to open from this great browser, I'm suffering from this problem for almost a year! please, I need a solution to this problem, HELP ME!
Why does Mozilla prevent me from accessing a website?
I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have … (read more)
I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have any type of security on my pc. I have turned of Ublock, https everywhere, comodo security & ghostery. Why has Mozilla taken control of my access to this website: https://elderscrollsonline.com/ ?
The web address is accompanied by a green padlock symbol & site securit is considered safe by the Comodo Ice Dragon browser.
This is the error I receive:
Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
Learn more…
Report errors like this to help Mozilla identify and block malicious sites
How is this possible?
The 'educated guesses' below are incorrect. I use Comodo Ice Dragon 60.0.2.10 & Windows 7, not Firefox 59.0 or Windows 10.
Synchronised bookmarks are split to separate folders depending on device
I'm using Firefox Sync to synchronise bookmarks between my (Windows) desktop device and (iPhone) mobile device. The bookmarks are synched but kept in separate folders ("D… (read more)
I'm using Firefox Sync to synchronise bookmarks between my (Windows) desktop device and (iPhone) mobile device. The bookmarks are synched but kept in separate folders ("Desktop bookmarks" and "Mobile bookmarks"), rather than together. Is it possible in any way to have all bookmarks - both from my desktop device and my mobile device - synchronised in the same folder instead of separate folders depending on device?
Window 7: Can not set Firefox as a default application
This morning Firefox upgraded its self. Since then I've not been able to click on links in e-mail to open up web pages. Every time I manually launch Firefox it asks me if… (read more)
This morning Firefox upgraded its self. Since then I've not been able to click on links in e-mail to open up web pages. Every time I manually launch Firefox it asks me if I want to make make it my default browser. I reply Yes, so it asks me which account (my or the Administrator) I want to use. It does not appear to make any difference as Firefox does not become my default browser.
In increasing levels of desperation I've tried:
- Tools | Options | Make Default
- Rebooting the PC
- Deleting my Firefox Profile
- Reinstalling the latest version of Firefox
- Reinstalling an old version of Firefox
No luck. Following other threads in this forum I've selected Start -> Control Panel -> Default Programs -> Set Default programs
Firefox is not listed.
How to I make Firefox my default browser?
Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time
In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)
In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.
What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?
Firefox crashes
Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (read more)
Hi : )
I love Firefox, and I find it simply excellent. But...
in the last months Im having lots of FREQUENT crashes. I dont know why.
it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.
I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.
I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.
it does not get any better with the above solutions.
below the copy of a mozilla crash report (there are many I just picked one)
could you please help? what can i Do?
thanks a lot merlino
Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant
Details Metadata Bugzilla Modules Raw Dump Extensions Telemetry Environment
Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID
0x1002
Adapter Device ID
0x9850
Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility
False
App Notes
FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+
Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart
Show other threads
HOw do I speak to a mozilla technician?
I can not get into my Mozilla account. IT tells me my password or username do not match. I have requested my username and password and I am not receiving the emails to … (read more)
I can not get into my Mozilla account. IT tells me my password or username do not match. I have requested my username and password and I am not receiving the emails to change or confirm them. I need to speak to an actual person to remedy this as Mozilla is also blocking certain sites and I can't find the information to remedy that as well, which is what led me to trying to log into my account.
How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.
My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)
My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.
I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."
Worse, Firefox won't allow me to add new bookmarks.
I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.
Please help!
Firefox Account password not working on new computer but works on old??
I'm setting up a new computer. I already have multiple computers, with Firefox installed, and logged into my Firefox account to sync. I can see the password on the existi… (read more)
I'm setting up a new computer.
I already have multiple computers, with Firefox installed, and logged into my Firefox account to sync.
I can see the password on the existing computers through the Account Information in the Change Password area.
When I attempt to log into the Firefox account in a fresh copy of Firefox on the new computer, I get an Invalid Password message.
I've also noted that I haven't received the prompt for the Master Account Password on the old computer when opening Firefox, which I did have set on.
Any thoughts on what's going on with my account? I don't want to do a password reset and lose all the sync information stored there.
TIA
Dialogs in Outlook.com Lose Focus after typing 1 letter
My work uses Office 365, and I have noticed that when I am in webmail (https://outlook.office.com/owa) when I attempt to use the Move To dialog, to move a message to a di… (read more)
My work uses Office 365, and I have noticed that when I am in webmail (https://outlook.office.com/owa) when I attempt to use the Move To dialog, to move a message to a different folder, the dialog loses focus after I type one letter. This behavior does not occur in Chrome, IE, or Edge. If I click back in the text box, I can type one more letter, then it loses focus once again.
I found this post https://support.mozilla.org/en-US/questions/1198839 describing similar behavior. However, none of the troubleshooting steps provided any improvement, and the extension mentioned, I am not running.
After I type my one allowed letter, I can tab down the list of options. It's just the text box that seems to forget I'm typing in it.
Firefox keeps crashing at the end of file download @ IPCError-browser | ShutDownKill
Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I… (read more)
Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I put the computer to sleep and use firefox after waking it up. Browsing is fine, but if I try to save an image or download a file it crashes. The file gets saved to the download location, but if I start firefox again. The download starts over, deleting the previously downloaded file.
Firefox crashing all the item (via multiple ways)
Hello all, I am using the latest Firefox on a Windows 7 32 bit machine. Unfortunately Firefox has been running very unstable for the last couple of weeks. Below I descri… (read more)
Hello all,
I am using the latest Firefox on a Windows 7 32 bit machine.
Unfortunately Firefox has been running very unstable for the last couple of weeks. Below I describe some of the problems:-
-Hanging momentarily ie. cannot click on links - Getting black patches on pages - Pages suddenly started to flash quickly
Things I have done to alleviate the problem
- Have refreshed and reset to default settings. - Have disable hardware acceleration in options - Have uninstalled graphics card driver (ATI), removed card completely and been running with embedded Intel graphics.
Unfortunately none of the above have solved the problem. Please also note I have a couple of addons installed but been running the same configuration on a 64 bit Windows 7 machine and everything works ok.
Willing to send crash reports, I would greatly appreciate it if someone could help.
Kind regards,
Kyprianos
Do not let EV Certificate message consume the entire address-bar space
The message from the EV Certificate is often so long that I cannot see the URL of the page anymore: not even the slightest bit, so that I cannot copy and paste the URL. I… (read more)
The message from the EV Certificate is often so long that I cannot see the URL of the page anymore: not even the slightest bit, so that I cannot copy and paste the URL.
In order to be able to see more contents in the browser, I have positioned my monitor vertically, and put all the widgets in one bar: the address bar, the tags bar; as shown in the enclosed picture. This works fine until I open a page with an EV Certificate. Then the message from the certificate is so long. That there is no URL to be seen anymore. And I often need to copy and paste the URL.
Is there a way to configure the address bar so that the EV Certificate is only displayed as the padlock but with no text (untlil I click on the padlock, in case I want to see all the details)?
Web site not viewable
I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my … (read more)
I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my Mac OS.
I also performed a "refresh Firefox" option in firefox and disabled my add-on but it still doesn't view the site just a black screen appears. Any ideas?