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  • Archived

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Delete "entries" folder, which is 49 GB huge!

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem. Under "C:\Document… (read more)

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem.

Under "C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\Firefox\Profiles\2b9qepw7.default-1469870616368\cache2" there is a folder named "entries", that is constantly inflating! It is now 49.5 GB huge! I can not delete it. Deleting process does start, but doesn’t continue even for a bit or finishes ever. I’ve tried to delete the cache via Firefox preferences unsuccessfully. Even manually via Windows Explorer, even in safe mode (F8 when the computer starts), even with TotalCommander. The folder’s size just suddenly changes to zero when I click on it, but not the real space it’s occupying on my hard drive. I even uninstalled my antivirus and tried all the methods again – to no success…

I have added a video of what happens on my drive if I click on this folder in low resolution: https://drive.google.com/file/d/1E_gqf4s31m7Gr7taW5iUOUzkwe8Oi7iT/view?usp=drivesdk In high resolution: https://drive.google.com/file/d/1EaLROHC2p510CvP24nO83wplEkaAgrA9/view?usp=drivesdk

Please help me to solve this problem!

Thank you very much in advance!

Asked by leonidg 11 months ago

Answered by leonidg 10 months ago

  • Archived

Signing in to Sync.

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the mes… (read more)

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the message "Blocked by Content Security Policy. This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it". What other way is acceptable?

Asked by davewillgmale 1 year ago

Last reply by Paul 1 year ago

  • Archived

desk top Microsoft using Firefox browser

I have e-bay on firefox Vista and (Microsoft and when I click on item watching and go into the item to move it to my watch list it will not work....... it this problem an… (read more)

I have e-bay on firefox Vista and (Microsoft and when I click on item watching and go into the item to move it to my watch list it will not work....... it this problem and I do believe due to the support on the computer. With said this is the only thin not working, it did it before and I remove fire fox and re-installed and it did work but this time I did the same and did not work. With said I do not know what I did but I thought maybe some one know what I can try to go into and do some clicking other wise every thing else works. I will tell you also that Misrosoft does not alloy now to open anything in e-bay......any help would be for help...... also all works o.k. on a i-pad.... for now any help would be great.... ASAP Thanks, Lew

Asked by lgmvette 1 year ago

Last reply by Paul 1 year ago

  • Archived

Add-on needed Firefox updated. Done. Tried same add-on - same error. Please help

Hi, I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (wh… (read more)

Hi,

I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (which runs on XP PRO).

The add-on is called "I Don't Mind Cookies". It wouldn't install as I needed to update the version of Firefox I currently used and provided me with a link to facilitate this.

I followed all instructions throughout and surprisingly quickly I found it completed, and had message confirming the successful update of OS to ver.59 2.

Returned to add-on above and tried to install it again. I must say I felt even more disappointed when the same error message appeared. Clearly, the add-on was not so sure I'd done as directed; either that or it perhaps it got confused and then passed it on to me...

Can anyone help me, please, as I've had an awful outing this week trying to get our Sky Account sorted - my repeated attempts to get 2 things sorted culminated with my last call taking well over 2hrs, involving 5 different departments and a total of 7 agents - thankfully, I only had to tell 4 of them the whole sorry tale in full and although this sad episode was finally resolved (well, sort of), I'm not confident I'll ever be quite the same again.

Asked by moghorn 1 year ago

Last reply by Terry 1 year ago

  • Archived

Windows 11

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox.… (read more)

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox. Now I'm getting the same message again. Please help. I like firefox but being told continuously that it's no longer supported even though I've upgraded my system to one that is supported is a pain.

Asked by jlkeeney87 1 year ago

Last reply by James 1 year ago

  • Archived

How can I stop History window from appearing every time i load a private window?

closed private window w/ 'history' display open. Now the Private window always displays the 'history' sidebar every time it's opened. ps: old system i can't afford to rep… (read more)

closed private window w/ 'history' display open. Now the Private window always displays the 'history' sidebar every time it's opened. ps: old system i can't afford to replace running vista with latest FF v. available for it. Works great for what i want to do. Thanks.

Asked by gmptee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Duo crashes with FF 106.0.5 on Windows 10

I am configuring a new desktop. My university uses Duo for 2-step security. When I use Firefox 106.0.5, Duo returns "500: Internal Server Error". Edge works. I'm assu… (read more)

I am configuring a new desktop. My university uses Duo for 2-step security. When I use Firefox 106.0.5, Duo returns "500: Internal Server Error". Edge works. I'm assuming this is a new problem since I haven't located any other mentions of it so I'm assuming that this is either a new problem or particular to the University of Alabama.

Asked by BuckMulligan27 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox font size control

Subject: Reset font size without using menus By accidentally pressing and/or holding one or more keys on my PC, I seem to have shrunk the font size which I need to rese… (read more)

Subject: Reset font size without using menus

By accidentally pressing and/or holding one or more keys on my PC, I seem to have shrunk the font size which I need to reset.

When I try to use OPTIONS GENERAL the screen will not scroll down to the FONT setting

Could you please tell me how to reset font size without using the menus?

Regards Keith Warltier

Asked by warltier 1 year ago

Last reply by cor-el 1 year ago