Showing questions tagged: Show all questions
  • Solved

Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 3 months ago

Answered by ankrnl01 3 months ago

Firefox browser looks like a redacted document

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from l… (read more)

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Asked by corn.maryl 1 week ago

Last reply by cor-el 1 week ago

  • Solved

GMAIL Account

April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)). When I try to send a mail I receive error messages (see "Error sending msg fr… (read more)

April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)).

When I try to send a mail I receive error messages (see "Error sending msg from Gmail Mozilla 01.JPG").

When I cancel these messages, a page opens (see "Error sending msg from Gmail Mozilla '02.JPG").

When I validate my Gmail account address (see "Error sending msg from Gmail Mozilla '03'.JPG"), the previous page is displayed again. It is impossible for me to validate and enter my password.

If I send a message from another account, the message goes out well, it is not mentioned as undelivered but it is not displayed in the 'Gmail incoming mail' and I cannot force the reception of messages.

When I want to leave Gmail, I get this message "ERROR TO QUIT GMAIL.JPG". I waited 2 hours without success. When I connect to Gmail via the Internet, I find the message sent by another account in my incoming mail.

The image "Param IMAP Gmail Mozilla 01.JPG" shows my IMAP settings in Mozilla. The image "Param SMTP Gmail Mozilla 01.JPG" shows my SMTP settings in Mozilla.

How to fix this problem? Thanks in advance. for your cooperation. ONE WHO KNOWS IS BETTER THAN TEN WHO ARE LOOKING. Translated with www.DeepL.com/Translator (free version)

Le 10 avril 2021 Bonjour, J'ai créé mon compte GMAIL sur Mozilla (dernière version 78.9.1 (32 bits)).

Lorsque j'essaie d'envoyer un mail je reçois des messages d'erreurs (voir "Error sending msg from Gmail Mozilla 01.JPG").

Lorsque j'annule ces messages, une page s'ouvre (voir "Error sending msg from Gmail Mozilla 02.JPG").

Lorsque je valide mon adresse de compte Gmail (voir "Error sending msg from Gmail Mozilla '03'.JPG"), la page précédente s"affiche à nouveau. Il m'est impossible de valider et de pouvoir entrer mon mot de passe.

Si j'envoie un message depuis un autre compte, le message part bien, n'est pas mentionné comme non délivré mais ne s'affiche pas dans le 'Courrier entrant de Gmail' et je ne peux pas forcer la réception de messages.

Lorsque je veux quitter Gmail, je reçois ce message "ERROR TO QUIT GMAIL.JPG". J'ai attendu 2 heures sans succès.

Lorsque je me connecte sur Gmail via Internet, je retrouve le message envoyé par un autre compte dans mon courrier reçu.

L'image "Param IMAP Gmail Mozilla 01.JPG" indique mes paramètres IMAP dans Mozilla. L'image "Param SMTP Gmail Mozilla 01.JPG" indique mes paramètres SMTP dans Mozilla.

Comment régler ce problème ?

Merci par avance. UN QUI SAIT VAUT MIEUX QUE DIX QUI CHERCHENT.

Asked by geuziere 1 week ago

Answered by geuziere 6 hours ago

How do I minimize SSD usage ?

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and… (read more)

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and know that the FF profile can be moved to the D: drive.

I did quite a bit of searching & some people have a lot of SSD activity & say to move a cache folder or the AppData/Roaming folder. Other people don't seem to have a problem.

Is there a recommended configuration in order to minimize SSD wear?

Thanks.

Asked by Mike109 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago

Deleted Folder keeps reappearing when I save an image/video

I had a folder on my desktop that I created a couple months ago and then deleted. However, for some reason it keeps coming back, and I've discovered that it happens whene… (read more)

I had a folder on my desktop that I created a couple months ago and then deleted. However, for some reason it keeps coming back, and I've discovered that it happens whenever I download something. This seems to happen regardless of where I save something or where the pop-up for choosing the download destination automatically opens to. It also seems to be specific to firefox, as this doesn't seem to happen with other browsers.

I should add that it's only the folder itself that comes back. Before I originally deleted it, I emptied its contents and it's only the empty folder that keeps reappearing on my desktop

Asked by notabot2001 6 days ago

Firefox refuses to enstabilsh connection

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a poss… (read more)

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a possible health risk firefox doesn't even bother to connect (and of course I looked for a link that allowed be to go on) The test is geman, but I think that the basic of the message. Unfortunately there is no support whatsoever in other languages.

I think I can change the settings in opera, which, as the best browser atm, would be a real improvent to firefox, but I am not able to export the chronic as well as the bookmarks, that why I stayd with FF. But now, since FF isn't running anymore, I decided to finally improve my Browser. How do I import bookmarks,chronic and other settings form FF to Opera ?

Asked by adicllong 6 days ago

Last reply by cor-el 4 days ago

  • Solved

Impression.link

Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open… (read more)

Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open in Firefox browser I get the same all over again. Impression.link pops up and asks whether I want to save or run it. I've never had this before and it's extremely annoying as I don't know if it's a threat. Do you know what this is and how do I stop it.

Asked by LJR 5 days ago

Answered by LJR 4 days ago

  • Solved

XPCOM error in Linux on Chrome OS Firefox 87.0

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/lib… (read more)

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Asked by Aiden Snyder 4 days ago

Answered by Aiden Snyder 4 days ago

openh264 and widevine CRM plugin does not load

Hallo, Openh264 plugin does not load on raspberry for days. No tv sound on magenta tv. see screenshot. widevine CRM content decryption plugin dos not load to support mage… (read more)

Hallo, Openh264 plugin does not load on raspberry for days. No tv sound on magenta tv. see screenshot. widevine CRM content decryption plugin dos not load to support magenta tv. see screenshot. I don't know how to solve the problem. I updated the raspberry linux and firefox to the actual version. On my Windows 10 laptop every works fine.

Best regards, Rschnauzer

Asked by Rschnauzer 4 days ago

win10 new installation firfox cannot display anything

HI, new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allow… (read more)

HI,

new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allowed through. about:support, settings etc sites are not displayed either

Any idea whats happening? Any idea how to rescue? thx,-w

Asked by emptyFirefox 4 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 days ago

Why do I have to keep downloading more than twice?

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Ap… (read more)

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Apple help talking to Volunteers

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by sandrakayaker40 4 days ago

Last reply by TerryN21 2 days ago

  • Solved

Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 3 days ago

Answered by TerryN21 2 days ago

Microsoft updated - Firefox won't work

Microsoft updated overnight and today I can't get Firefox to work at all. Have downloaded/installed 3 times, but it just keeps searching for my bookmarked sites (gmail a… (read more)

Microsoft updated overnight and today I can't get Firefox to work at all. Have downloaded/installed 3 times, but it just keeps searching for my bookmarked sites (gmail and comcast.net, for example). I have made Firefox my default browser. Any suggestions? I'm not sure I'll know if someone responds b/c I can't get into my email -- tho guess I could use Edge? I don't like using any Microsoft product ....

Asked by snraann 3 days ago

Last reply by Taimur Ahmad 3 days ago

Browser Update

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often… (read more)

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often and do you really update your software every week.

Asked by hfaust 2 days ago

Last reply by strafy 1 day ago

Browswer Default

I have installed Firefox as my default browser on a new iMac, but every time I open Firefox (after quitting it or shutting down my computer) it asks me AGAIN if i want to… (read more)

I have installed Firefox as my default browser on a new iMac, but every time I open Firefox (after quitting it or shutting down my computer) it asks me AGAIN if i want to set Firefox as my default browser. If I say "yes", I have to start all over again setting My Yahoo as my home(opening) page and reset all the bookmark shortcuts I've put into my bookmarks tool bar.

I've confirmed in Firefox, in Safari, and in System Preferences that Firefox is set as my default browser. I've uninstalled and reinstalled Firefox.

Asked by hbn3 2 days ago

Last reply by Taimur Ahmad 2 days ago

How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 11 hours ago

Last reply by FredMcD 9 hours ago