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Login problems with Firefox to BT email

trying to sign into BT email using Firefix fails with invalid username or password. If I use Edge then I can log into the email OK. This worked yesterday OK. If I use… (read more)

trying to sign into BT email using Firefix fails with invalid username or password. If I use Edge then I can log into the email OK. This worked yesterday OK. If I use Edge, then I can get into BT email OK, so the password isn't wrong, and a BT support person said that they've had a lot of people recently failing to get into email if they use Firefox, but other browsers are OK.

I can't see this issue reported elsewhere, other than several years ago.

Help...

Asked by Graham Middleton 1 month ago

Last reply by Graham Middleton 1 month ago

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can`t access my bt email account since firefox updated itself

Hi there ,can anyone help me out here please. My problem is since Firefox updated itself i have not been able to access my BT emails account at all .nothing happens. I c… (read more)

Hi there ,can anyone help me out here please. My problem is since Firefox updated itself i have not been able to access my BT emails account at all .nothing happens. I can access them via my Gmail account ,so seems to be a problem with Firefox,this is the first time,never happened before.

Many thanks ,,Ray.

Asked by 1946ray 1 year ago

Last reply by FredMcD 1 year ago