Showing questions tagged:

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 1 9

Change Firefox back to asking for password instead of windows credentials.

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened. … (read more)

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

Solved 4 90

Firefox Unusable Because of Excessive CPU Usage

I've just opened one simple Web site (in addition to Mozilla), and already CPU usage sits at about 20%! Please refer to my recent posts here at "Why is Firefox Suddenly … (read more)

I've just opened one simple Web site (in addition to Mozilla), and already CPU usage sits at about 20%! Please refer to my recent posts here at "Why is Firefox Suddenly Taking Over my CPU?" for the problem description. I'm re-posting simply in hopes that I can "send data" on this one from outside my sandbox. Regards -- jclarkw

Solved 12 63

no prompt for build in vpn switch on

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. W… (read more)

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. Warm regards, Nicola

Solved 4 81

Firefox freezes and crashes after updating to version 150

Hello, I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to wo… (read more)

Hello,

I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to work normally.

My laptop has 16 GB of RAM, and I’m using Windows 10. When I check Task Manager, I can see that Firefox’s memory usage suddenly increases to around 7–8 GB, then drops back down to around 3–4 GB. The memory usage keeps fluctuating heavily.

Also, the number of Firefox processes/tabs in Task Manager keeps increasing, and eventually the browser becomes completely unresponsive.

Could you please investigate this issue and let me know how it can be fixed?

Thank you.

Solved 2

Firefox 150 won't open Dell OpenManage Enterprise server

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update. Same res… (read more)

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update.

Same result on multiple PCs and in private mode, but worked in Edge or Chrome.

Solved 1 27

How do I disable autoplay of audio & video?

When I open Facebook in Firefox 150.0.1 with no extensions then move the cursor over a video, that video automatically plays. Preferences | Privacy and Security | Browse… (read more)

When I open Facebook in Firefox 150.0.1 with no extensions then move the cursor over a video, that video automatically plays.

Preferences | Privacy and Security | Browser Privacy | Permissions | Autoplay | Default is set to Block Audio and Video yet videos still automatically play.

Solved 6 36

Why does VPN only show up in some Firefox instances?

I'm in Canada, when i updated the first Firefox instance had VPN show up but when i opened another it did not (the one with my Firefox account). When i opened a third it … (read more)

I'm in Canada, when i updated the first Firefox instance had VPN show up but when i opened another it did not (the one with my Firefox account). When i opened a third it was also available.

How do i get it on my main profile which has this account, i use multiple Firefox instances to separate my browsing (Reddit, main, shopping).

Solved 2 36

Firefox downloads come up as "File Missing or Moved"

Hi, I just upgraded from Windows 7 to Windows 10 home. One of the things that has changed is that my downloads don't stay. After closing Firefox the download is there b… (read more)

Hi, I just upgraded from Windows 7 to Windows 10 home. One of the things that has changed is that my downloads don't stay. After closing Firefox the download is there but if you click on it it says "File missing or moved".

Solved 11 27

Certificate Manager

What or who is Certification Manager? I have never heard of 99% of those listed in my settings. Why is this necessary? I would just like to go in there and delete every o… (read more)

What or who is Certification Manager? I have never heard of 99% of those listed in my settings. Why is this necessary? I would just like to go in there and delete every one of them!

RhonCa

Solved 1 18

The problem of the simplified Chinese version of Firefox not being fully translated

To Firefox engineers and volunteers: I am a native speaker of simplified Chinese, and I am currently running Firefox 149.0 for Windows desktop. There are some troubling i… (read more)

To Firefox engineers and volunteers:

I am a native speaker of simplified Chinese, and I am currently running Firefox 149.0 for Windows desktop. There are some troubling issues and I hope to be able to fix them in the next version. Thank you very much.

The problem I encountered was that at least eight options, all in English, appeared in the browser's privacy and security settings, this has been in Simplified Chinese in previous versions of Firefox.

As a simplified Chinese user and English level of the user, I feel very inconvenient when using, I hope to get your response, thank you!

The original is simplified Chinese, I use the translator to translate into English, if there are mistakes please forgive me.

Locked 6 72

After version 149 update, search returns blank page on yahoo

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have… (read more)

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Solved 19 1 208

VPN Availability

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--w… (read more)

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--wonder why only one computer has the Ff VPN, fearing it is something I may have set up incorrectly. Thanks.

Solved 2 27

Be careful. Something doesn't look right

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even… (read more)

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

Solved 6 90

The Cache is never completely cleared, why?

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should b… (read more)

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should be 0 MB. Even clearing the cache "manually" does not clear it completely. HOW CAN I CLEAR MY CACHE COMPLETELY? (Firefox / Windows 11)

See two attached Screenshots

Locked 1 18

UK Telegraph problem

I have been quite unable to view comments on www.telegraph.co.uk. The page simply does not appear when I click 'comments'. I have done a Firefox back to defaults refresh … (read more)

I have been quite unable to view comments on www.telegraph.co.uk. The page simply does not appear when I click 'comments'. I have done a Firefox back to defaults refresh which was successful but no joy. After a look around the internet for solutions I installed Chrome which worked first time and has continued to. Why does Firefox fail? Thanks

Solved 5 18