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Change primary email address

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I… (read more)

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I've checked junkmail and spam, but no confirmation email there either.

Asked by Moqu 1 day ago

Autofil Address option not available in Firefox for Windows

Hello, i am following instructions from here: https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms#w_turn-address-autofill-on-or-off but i d… (read more)

Hello,

i am following instructions from here:

https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms#w_turn-address-autofill-on-or-off

but i don't see option to enable autofill on desktop. On mobile, autofill only shows USA ans Canada. Why Chrome allow me to use address autofill and Firefox not?

Asked by Vladimir Mirnyi 3 days ago

Last reply by Vladimir Mirnyi 2 days ago

send self deleting file

Send is a free file sharing service launched by Mozilla under its Firefox Test Pilot project, which is mostly a bunch of experimental features for Firefox. While the majo… (read more)

Send is a free file sharing service launched by Mozilla under its Firefox Test Pilot project, which is mostly a bunch of experimental features for Firefox. While the majority of applications under the Test Pilot project are essentially plugins for the main Firefox browser, Send is a standalone service, that can be accessed via any browser. It works on a web interface and allows the user to easily upload any file to Mozilla’s servers and then download it to the other device with the help of a shareable link. What’s more is that Mozilla offers great privacy due to the encryption of the data being transmitted. Now that you know what Firefox Send is, let us discuss how to use it.

How do I enter Firefox SEND menu?

Asked by Petar Petrov 2 days ago

Last reply by cor-el 2 days ago

Outlook on Firefox

With some emails in Outlook on Firefox, clicking on a link within the email gives me a new blank window, with its address line saying something like this: (name of origin… (read more)

With some emails in Outlook on Firefox, clicking on a link within the email gives me a new blank window, with its address line saying something like this: (name of original site, then) ".list-manage.com/track/click?u=ca38acd 82fe622b7" etc etc... This doesn't happen with all emails, but often enough and in some of my most-used sites... I'm on a new HP desktop. Can anyone help?

Asked by hewson5 3 days ago

Last reply by jonzn4SUSE 3 days ago

I can't open Youtube.com. I get a message that says "Did not connect: Potential Security Issue"

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can … (read more)

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can do to resolve it. Surely that can't be true. Youtube runs on every other computer in the office just fine.

Here is a screen capture of the message:

Asked by kirk2892 3 days ago

  • Solved

Access to Website Being Denied: Brute Force Bot Was Blocked

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm… (read more)

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys

Asked by Chrys6600 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 6 days ago

Last reply by cor-el 3 days ago

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (read more)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

Asked by m7hpw7j4kh 5 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

primary password

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary passwor… (read more)

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary password. and the circle goes on.

So I am unable to use my computer.

I was searching for a support phone number to explain myself better. Sadly I could not find any number. Please help. Thank

Asked by adelhart 3 days ago

Firefox asks for password on startup after recent update

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be … (read more)

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be enabled.

I'd really rather it didn't do this, because my password manager is now always open and accessible. Previously, the master password request was only triggered when I came on a site that needed a password.

Anything I can do to fix this?

Thanks for any pointers!

Asked by A App 3 days ago

Last reply by A App 3 days ago

How to remove a password for a particular website

I stored a password for particular web site. When I reset the password and stored it again. but your site does not revise it. then i try to remove it but you offer to pas… (read more)

I stored a password for particular web site. When I reset the password and stored it again. but your site does not revise it. then i try to remove it but you offer to passwords for all websites. THIS PREVENT ME TO STORE PASSWORDS IN THE FUTURE.

Asked by chenllee 4 days ago

Last reply by cor-el 4 days ago

  • Solved

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 3 months ago

Answered by eckuemmel 3 months ago

I have Win 11 Lenovo notebook that requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time i use Outlook and/or YouTube. A setting in Firefox clearly is che cause.

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign… (read more)

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time I use Outlook and/or YouTube. A setting in Firefox certainly seems to be the cause. I reinstalled Firefox, still same broblem.

A week or two ago I had no issues with Outlook and YouTube. It happens now every time I Open Outlook and YouTube.

I now use EDGE and have stopped using Firefox which has been my preferred browser for years.

Best regards,

Jim Challender


Cell [edited out phone# and address information from public support forum]

Asked by Grampa Grumpy 5 days ago

Firefox Privacy app changing all the time

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to an… (read more)

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to another website. Also, the middle part of the privacy screen keeping changing.

Firefox is not secure because there is something going on every day with the settings. They keep changing on me.

Asked by Yolanda 5 days ago

Появляется всплывающее окно "Не позволять /название сайта/ снова вас запрашивать" Как его убрать чтобы больше не появлялось?

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это ок… (read more)

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это окно чтобы оно больше не появлялось?

Asked by masha 6 days ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 6 days ago

Last reply by cor-el 6 days ago