All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (read more)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Asked by `Lex 16 hours ago

Last reply by cor-el 6 hours ago

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (read more)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 1 week ago

Last reply by lohphat 4 days ago

Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (read more)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 4 months ago

Last reply by zeroknight 4 months ago

Enable pop-ups on a case-by-case basis

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has pre… (read more)

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?

Asked by Tiggy Chen 5 months ago

Last reply by zeroknight 5 months ago

XPCOM error

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no result… (read more)

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no results. ? is if I just ignore it will that be ok or cause problems in the future. My newly re-installed version is working fine, but I still get the error message. (I already lost all my book marks) THx!

Asked by songsungblue 5 months ago

Last reply by cor-el 5 months ago

Problem with YouTube

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow view… (read more)

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

Asked by n8wxq 3 months ago

Last reply by jonzn4SUSE 3 months ago

how to remove apple maps from search results

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I wo… (read more)

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I would like google maps instead like it had always been.

Asked by e6otwist 4 months ago

Last reply by zeroknight 4 months ago

Firefox will not open any web pages when I am running my VPN.

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN. I have done the following, so far, restarting my system severa… (read more)

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN.

I have done the following, so far, restarting my system several times between trying these things:

Checked that internet connection and modem are fine. All pages load in Safari, with VPN running, but I prefer Firefox.

Checked the Network settings for my Mac. Ensured that No Proxy was selected.

Cleared my Firefox cookies, cache and history.

Tried running in troubleshooting mode, turning off all extensions.

Tried turning off Advanced Tracking Protection, which I usually run on Custom.

Refreshed Firefox.

Finally, I turned off my VPN and, viola, all sites work. Turned it back on, and can’t navigate, again. For instance, I tried to open YouTube, and got a blank screen. Turned off VPN, and got to main YouTube page. Turned the VPN on and tried to log in…nope. Turned it off and logged in. Turned it back on and tried to open a video….nope. Turned it off and opened the video…etc., etc..

I very much wish to continue using both Firefox and my VPN. Can you suggest a course of action? Thank you for any advice you can give!!

Asked by Dianardo 1 month ago

Last reply by jonzn4SUSE 1 month ago

Comments fail to post on yahoo articles

When I attempt to post comments to yahoo articles from firefox browser the last week or so I keep getting a "fail to post" error message. I've tried from several compute… (read more)

When I attempt to post comments to yahoo articles from firefox browser the last week or so I keep getting a "fail to post" error message. I've tried from several computers and get the same error. I've also posted using other browsers and my posts go through so this is clearly a firefox issue, likely some bug from a recent release. Please let me know how to fix this bug.

Asked by hoops_dad 1 month ago

Last reply by zeroknight 1 month ago

accidentally deleted history of opened tabs

I accidentally deleted my history of opened tabs in Firefox (on Windows 10) by opening a new tab before opening the old tabs from the restore previous session-option. Can… (read more)

I accidentally deleted my history of opened tabs in Firefox (on Windows 10) by opening a new tab before opening the old tabs from the restore previous session-option. Can I access the old tabs?

When I select “history” (in the menu) and then “manage history”, I can choose “import and backup” and then “restore”. Then I get a number of dates that I perceive as restore points for tabs that were open at that particular time. One of these dates is the date with the tabs I want. Do I understand this correctly and can I access my accidentally closed window in this way?

When I select the date of interest, I get the message “This will replace all of your current bookmarks with the backup. Are you sure?”. I then click “OK”, but nothing happens.

Asked by ed55 5 months ago

Last reply by cor-el 5 months ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 weeks ago

Last reply by cor-el 4 days ago

Mouse won't highlight text properly

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse. I need… (read more)

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse.

I need to summarize a recent medical encounter; the hospital's 234 pages are out of temporal order and have many repeats. I want to put it in time order and delete the repeats. It's a PDF, and since I can't use Acrobat anymore, I read PDFs in Firefox.

Not once have I been able to mark a section of text properly. There seem to be some forbidden areas: I highlight what I can, transfer it, then go back for the rest, but it won't highlight.

Ctl-A highlights it. I often do that and delete the excess, but that's inconvenient.

I can open the same file in xpdf and mark without trouble, but I don't like xpdf.

For this doc, I converted the PDF to text with pdf2text, but it's harder to read. I identify target text in Firefox, then find it in the text version, use emacs to copy from the original to my summary.

I've tried a fresh battery in the mouse. Every other app works.

Asked by RandomTroll 2 weeks ago

Last reply by cor-el 2 weeks ago

Firfox on Android won't change home page

I keep trying to modify 'homepage' prefs in settings, but unlike desktop,; there's no option to "set home page to current one"..much less set up screen saver or custom ph… (read more)

I keep trying to modify 'homepage' prefs in settings, but unlike desktop,; there's no option to "set home page to current one"..much less set up screen saver or custom photos or anything...on my Samsung, it just shows a blueish backlight everytime I turn it on or even just exit settings!

Asked by yuppiemobile69 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox will not respond to new browswer address requests

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but … (read more)

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but does not open any site. I have to close firefox completely, which is a pain when I have multiple pages open. It does not matter if I have one or tabs in use, I am forced to close out of firefox completely in order for it to work again. This has been going on for years for me with firefox through multiple versions, multiple MacOS, and multiple Mac systems.

Asked by abarli65 5 months ago

Last reply by zeroknight 5 months ago

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (read more)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 1 week ago

Last reply by jonzn4SUSE 1 week ago