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Firefox crashes all the time

Hi! For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes complet… (read more)

Hi!

For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes completely). This happens regardless of the website you open (e.g. google maps, mymaps, canva, instagram, google sheets, google drive, amazon, etc.).

Here are some of today's about:crashes IDs: bp-eee64bce-504e-4b09-bd26-d74a40240303 bp-aebd34b7-cdc1-49bd-9090-ca6b00240303 bp-b0970e4e-7f08-4672-9a4d-ca16f0240303 bp-14ded6d2-b81a-4d76-b79a-26b000240303 bp-d751619a-ce2f-4ffa-817d-0557c0240303 bp-27d145c4-4ef7-481d-9ffa-12e570240303

I already checked my RAM with memtest86. There were no errors. My tribers are updatet and I use Avast Antivirus & Cleanup Premium.

Do you have any idea, why this happens?


Kind regars, Minnie

Asked by Jasmina Abduloski 15 hours ago

Last reply by zeroknight 2 hours ago

Browser not working on facebook games.

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and the… (read more)

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

Asked by TeddyBears 8 hours ago

Last reply by zeroknight 3 hours ago

Login splash screen

When I login to Firefox, I get a full screen MS 365 sales splash screen from which I need to continue to login to Firefox in the upper left hand screen. I have no intere… (read more)

When I login to Firefox, I get a full screen MS 365 sales splash screen from which I need to continue to login to Firefox in the upper left hand screen. I have no interest in upgrading to additional 365 services. How do I eliminate the splash screen which slows down the login process?

Asked by Raymond Markiewicz 6 hours ago

Last reply by zeroknight 4 hours ago

Assistance with Tab Activation Order

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser. In my previous bro… (read more)

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser.

In my previous browser, when opening new tabs, they were considered active even if I did not immediately switch to them. This behavior allowed me to open multiple tabs, for example, by using the mouse wheel to open several videos from the main YouTube page. Subsequently, when closing the main page, the videos would be available in the order they were opened, facilitating a seamless viewing experience.

Upon transitioning to Firefox, I have attempted to configure the browser to replicate this behavior using the Sidebery extension. However, even with the extension, new tabs are not recognized as active unless I explicitly switch to them, making it challenging to maintain the desired tab activation order.

I have explored various settings and experimented with the Sidebery extension but have not been successful in achieving the desired result. In contrast, the Yandex browser, with the "Switch to the previous active tab when closing a tab" option enabled, behaves in the manner I am accustomed to.

Could you please provide guidance on how I can configure Firefox to consider new tabs active immediately upon opening, regardless of whether I switch to them immediately?

I added pictures to make it clearer what I'm talking about.

Thank you for your time and assistance.

Asked by Vilian 11 hours ago

Last reply by cor-el 11 hours ago

Just lost hundreds of open tabs related to a months long project (this has been a problem for everyone)

It only backs up the tabs from your last close, so if you had a problem and closed twice, all your tabs are gone. There are many many easy ways to change it so this can n… (read more)

It only backs up the tabs from your last close, so if you had a problem and closed twice, all your tabs are gone. There are many many easy ways to change it so this can never happen to people anymore. Why has this not been fixed after all this time? I am a retired IT pro and this has even happened to me. It is horrible. What can users do to not have this happen, since the developers apparently can't be bothered? And please don't tell me not to keep so many tabs open JUST because the browser sucks at protecting them. Any good news appreciated. Thanks.

Asked by bywhite7 2 days ago

Last reply by cor-el 13 hours ago

Any way to get lost pages back?

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very … (read more)

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very crazy day, and had multiple tabs open when I left, that I meant to go back to and finish up with, now they are gone and I can't remember them all. There were also tabs that I know I closed quite a while ago, so it really went back in time. Is there any way to get those tabs from yesterday back? They are not in History under "recently closed," I suppose because Firefox went back to a MUCH older set of things, so it doesn't "remember" them as "closed," because it doesn't "remember" them at all?

Asked by meadow_marsh 1 day ago

Last reply by cor-el 15 hours ago

Government Gateway login issues

I have several profiles for logging into HMRC's Government Gateway to access my HMRC services. I can log in with my Username and Password but when I enter the Access Code… (read more)

I have several profiles for logging into HMRC's Government Gateway to access my HMRC services. I can log in with my Username and Password but when I enter the Access Code (sent to my mobile) the website goes back to the login page, it won't let me in. If I do the same on Microsoft Edge, there is no issue and I can login without any problems. I tried the 'Forget about this website' fix and also cleared the cache in Firefox. I will not delete all my cookies as they are vital for all my access to financial and government website access. Some profiles (different Username) will let me in (for certain Government Services) but others won't. It is not an issue with HMRC as Microsoft Edge seems to work. Can anyone provide a solution to this issue or have also experienced this issue? Thanks. René

Asked by renevandenoort 18 hours ago

Last reply by zeroknight 18 hours ago

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (read more)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 23 hours ago

Last reply by zeroknight 20 hours ago

Firefox compatability with AllTrails app

Hopefully someone out there is a hiker/backpacker who the AllTrails app with Firefox. I use AllTrails to plan and record my hike. While hiking I take photos which recor… (read more)

Hopefully someone out there is a hiker/backpacker who the AllTrails app with Firefox. I use AllTrails to plan and record my hike. While hiking I take photos which record the Latitude and Longitude where the photo is taken. I can then upload those to my hike on AllTrails. Unfortunately, the photo upload feature does not work with Firefox. I must therefore switch to Edge, something I do not want to do. Hopefully there is an add-on or something to solve this problem...

Asked by Steve Mickley 21 hours ago

Last reply by zeroknight 21 hours ago

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (read more)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 6 days ago

Last reply by zeroknight 1 day ago

Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versi… (read more)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Asked by ron.deems 2 days ago

Last reply by zeroknight 1 day ago

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (read more)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Asked by Bikram Singh 3 days ago

Last reply by zeroknight 1 day ago

Thunderbird or Firefox seems to block ALL tracking links from CONSTANT CONTACT

Thunderbird seems to block ALL tracking links from CONSTANT CONTACT (specific return tracking server is r20.rs6.net--see copy of error message attached). Configuration: W… (read more)

Thunderbird seems to block ALL tracking links from CONSTANT CONTACT (specific return tracking server is r20.rs6.net--see copy of error message attached). Configuration: Windows 10, Thunderbird 115, Firefox 123. Ublocker was Firefox extension but issue continued with Ublocker uninstalled. Bit Defender & Bit Defender VPN tested installed and uninstalled. Also tried various configurations of Firefox and Thunderbird settings/privacy & security.

Asked by BarryW 1 day ago

Last reply by cor-el 1 day ago

where is the settings for GUI in firefox source(legally got the source)

where is the settings for GUI in firefox source? like I legally downloaded the source, and I want to change the GUI. but I can't as there's lack of .json or something. … (read more)

where is the settings for GUI in firefox source? like I legally downloaded the source, and I want to change the GUI. but I can't as there's lack of .json or something.

Asked by Chris Abreu 1 day ago

Last reply by cor-el 1 day ago

Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio.… (read more)

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

Asked by ardyvee 1 day ago

Last reply by Medhasree Suram 1 day ago

Browser issue(s)

A few web sites I've ordered from for many years have been getting annoyingly buggy, to the point where I've had to resort to phone or chat to get the order through. Issu… (read more)

A few web sites I've ordered from for many years have been getting annoyingly buggy, to the point where I've had to resort to phone or chat to get the order through. Issues have included not accepting the security code on a credit card, changing the order or price when it shows in the cart, suddenly disappearing the payment page... Etc. Some of this is (I think) just recent silly software changes (maybe). When I ask what the problem is, customer service rep asks what browser I use; when I say Firefox, they indicate they're optimized for/more familiar with Edge or Chrome. Is this something other users are running into? Can't believe it's just me.....Guessing you might be able to get some hints from what's below?

Thanks......

Asked by lisaharbatkin 1 day ago

Last reply by cor-el 1 day ago

Low sound volume for Youtube videos

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add on… (read more)

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add ons for Firefox, and nothing seems to fix this issue.

Asked by kflorup 1 day ago

Last reply by zeroknight 1 day ago

Bookmark size, can no longer make it larger! Why?

I'm just wondering why I can no longer change book mark size on FF. Even more strange I can't find anyone on the internet who has anything to say about it. Their are some… (read more)

I'm just wondering why I can no longer change book mark size on FF. Even more strange I can't find anyone on the internet who has anything to say about it. Their are some fixes but they are like from three to five years ago. And it's not for the current version of FF. What is going on? Why can I no longer change the book mark size? I have a desktop.

Asked by Trusten Baker 4 days ago

Last reply by zeroknight 1 day ago