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Mozilla virus pop ups- legit?

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit? I have run my… (read more)

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit?

I have run my anti-virus and malware and they show nothing. I also have pop ups blocked.

Asked by Peter Lund 3 hours ago

Last reply by James 2 hours ago

Options for manually editing history are... worse (133.0)

I like to prune my browser history manually to keep things I might need to get back to in the near future, but don't want to clog up my bookmarks with, and get rid of the… (read more)

I like to prune my browser history manually to keep things I might need to get back to in the near future, but don't want to clog up my bookmarks with, and get rid of the rest. As of version 133, this has been made a lot more difficult, unless I'm missing an option somewhere. - In Settings, there's only the "all or nothing" approach for browser history, no way to be selective. (You can be selective when deleting cookies, but not history.) - In the History sidebar, where I used to do this, you can group by date or site. I used both: Group by site to avoid deleting the recent stuff I want to keep, and group by date to delete old things I no longer need (anything over a week old). It's no longer possible to delete e.g. everything from the gmail domain, or everything from October. I have to delete each. and. every. site. individually. For Gmail, for example, this means roughly a gajillion lines per visit. - In the sidebar, the keyboard Delete button no longer works either. I have to manually click the trash can icon, wait for it to vanish, click the next one...

Is the option to edit this efficiently completely gone, or am I missing something?

Asked by Lameow 2 days ago

Last reply by markwarner22 3 hours ago

'Cookie Mismatch' in Google

It has been working fine - now I get this message: 'We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable coo… (read more)

It has been working fine - now I get this message:

'We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more'

I've tried making Google an exception, to no avail.

Asked by Christel5 1 month ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Error code: SEC_ERROR_REVOKED_CERTIFICATE - OCSP query fails: how to report?

Today I suddenly started receiving the error code: SEC_ERROR_REVOKED_CERTIFICATE on a secure authentication page that was working until a few hours earlier, belonging to … (read more)

Today I suddenly started receiving the error code: SEC_ERROR_REVOKED_CERTIFICATE on a secure authentication page that was working until a few hours earlier, belonging to a major national bank.

https://www.ssllabs.com/ssltest/ cannot reach that page, other SSL checking sites report variable results (some say one cert in the chain has expired after a CRL, others say all is OK)

The same page/site works flawlessly on Chrome. Firefox incompatibility with popular portals is a growing trend unfortunately.

After a little digging with developer tools, it comes out the OCSP query reports the REVOKED_CERTIFICATE error. Disabling the "Query OCSP [..]" option in Firefox that website starts working fine again.

Now, I would like to still keep using the OCSP queries ON, and I definitely want to keep using Firefox for everything.

My question is: when a portal or website is found to be broken with Firefox (with default settings), with a root cause found like in this case, how can it be reported?

Having a clear report path would be useful to try to make the browser more compatible (in this case : was this a bug? Some wrong information on OCSP responders? Some mess caused by the website mantainers?)

Asked by lucrs4096 5 hours ago

Last reply by chris wilson 5 hours ago

Which Firefox version start distrusting Entrust Root CA?

Which Firefox version start distrusting Entrust Root CA? Last update from mozilla was enabling Entrust CA distrust starting 1st Dec but no later information on version. … (read more)

Which Firefox version start distrusting Entrust Root CA?

Last update from mozilla was enabling Entrust CA distrust starting 1st Dec but no later information on version. Any help/insight is appreciated.

Asked by arun shrivastava 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (read more)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

safe downloads being blocked

My safe downloads are being continually blocked by your Norton Safe Web. I have already gone thru the security settings and unchecked them. It is still blocking simple WO… (read more)

My safe downloads are being continually blocked by your Norton Safe Web. I have already gone thru the security settings and unchecked them. It is still blocking simple WORD downloads from clean sources and business partners. Is there a way to fix this? Otherwise I need to abandon Fierfox for another browser.

Asked by jlynch3d 5 days ago

Last reply by James 3 days ago

Hacking using certificates. My facebook account keeps getting logged into with every security feature on max. Security key, etc

My facebook account keeps getting double logins and ip4 logins rather than ip6 addresses. I think my ex-employer has installed a certificate into firefox on my laptop. I … (read more)

My facebook account keeps getting double logins and ip4 logins rather than ip6 addresses. I think my ex-employer has installed a certificate into firefox on my laptop. I know absolutely nothing about certificates and have never knowingly installed one into my firefox web browser. But after looking I seem to have a certificate, is this certificate something that is allowing someone else access to what I view on my browser or allowing access to my cookies? Would users normally have their own firefox user certificate installed that they are unable to remove with a year on the date? I have added 2 screenshots. Hopefully someone can help Best regards David

Asked by mr watt 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox refuses to work for certain websites; what to do?

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Stand… (read more)

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Asked by Sue 2 weeks ago

Last reply by James 5 days ago

https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 1 week ago

Last reply by cor-el 3 days ago

norton https scanning

Hello everyone, I’m reaching out because I have some concerns regarding Norton’s HTTPS scanning feature. Recently, I noticed that Norton scans HTTPS traffic, and I’m uns… (read more)

Hello everyone,

I’m reaching out because I have some concerns regarding Norton’s HTTPS scanning feature. Recently, I noticed that Norton scans HTTPS traffic, and I’m unsure about how this impacts my privacy and security. While I understand the feature is meant to detect threats, I’m particularly worried because it involves decrypting sensitive information. This raises concerns about whether my personal data, such as login credentials or payment details, could be exposed during the scanning process. Has anyone else experienced issues or found this feature problematic? I'd love to hear about your experiences and whether there are any steps I can take to ensure my online security without risking privacy.


I also have found a names of site that were blocked in the report generated from Norton

someting to read ---> https://zakird.com/papers/https_interception.pdf

Thanks in advance!

Asked by hornet.ledges958 5 days ago

Last reply by James 5 days ago

There seem to be some worrisome issues with my passwords in Firefox

Ok, there are a couple things that seem related and are worrying me. First, every time lately that I have signed in to something new (new online account, FEMA, etc), whe… (read more)

Ok, there are a couple things that seem related and are worrying me.

First, every time lately that I have signed in to something new (new online account, FEMA, etc), when the little window pops up to ask if I want to save the log in info, it doesn't have the password I entered, but instead an immense string of characters (I'd say several hundred) AND I just saw this last time as I was erasing the password, that it actually looks like it might be a web address (I just briefly saw http:// before it was erased)

The next thing that has just happened today (Is black Friday now like solar flare ID theft Friday or something?!?!) is that when I tried to sign in to...I think it only happened on Amazon...when I clicked on the email/user box it took me to my saved passwords page. Every time. I couldn't even enter the log in because it would just go to passwords. That's really really worrisome.

And, then, the last thing that I haven't had a problem with so far since getting a new computer is every now and then my computer would all of a sudden just start doing things on it's own. I was logged in to an online store once that had my card saved and my computer just ordered everything in my cart. Once I was browsing on the library and it cancelled all the books I had on hold. I have video where it would just start entering random stuff in fields.

I have changed my keyboard and the keyboard I have now is wired.

Any ideas on what this might be? Or do I really have some serious bad guys out there messing with me?

Asked by cmartis1 5 days ago

Last reply by markwarner22 5 days ago

MFA don't work with SSO Firefox

Good morning after on option https://support.mozilla.org/en-US/kb/windows-sso MFA does not work, does not ask for authentication, login to o365 why is this happening … (read more)

Good morning

after on option https://support.mozilla.org/en-US/kb/windows-sso

MFA does not work, does not ask for authentication, login to o365 why is this happening

Asked by spie.michal 5 days ago

Last reply by Shohruh O'ralov 5 days ago

When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the rig… (read more)

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear I searched carefully online but couldn't find a solution Please provide a solution Can you provide an email address? I can take a screenshot to illustrate the situation My email address bestfinder@foxmail.com thank you HALE

Asked by Bestfinder Hale 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Odd icons show up on desktop

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have neve… (read more)

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

Asked by Maggie White 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago