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immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Last reply by jscher2000 - Support Volunteer 25 minutes ago

Firefox is broken

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunatel… (read more)

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunately Google works fine for me, but I miss Firfox.

Asked by thewoodsfive 4 hours ago

Last reply by mattc 3 hours ago

Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 2 months ago

Last reply by eskayti 5 hours ago

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Asked by Quetz 10 hours ago

Last reply by dessertdish 5 hours ago

Selenium IDE, an Extension, No Longer Works with the Latest Update - Can you fix this?

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". … (read more)

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". I am running the latest version of Selenium IDE. Installing the previous version of FF has no errors. What is the solution?

Asked by msattaarel 12 hours ago

Last reply by jonzn4SUSE 10 hours ago

Uninstall Ad Blocker

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection. How do I uninstall Privacy Badger. It… (read more)

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection.

How do I uninstall Privacy Badger. It's been disabled, but not uninstalled. Please be specific as to keystrokes, screens, boxes, location of item. Many instructions tend to overuse computer jargon or common industry synonyms used daily within their sphere, which a laymen cannot easily translate, and often raise more questions than they answer. Installed on my Firefox browser. Thank you in advance.

Asked by treatycity 13 hours ago

Last reply by Paul 11 hours ago

No profiles contain passwords and bookmarks that I can find

I started my computer bookmarks and password were gone. I can't find them in profiles or I don't know where to find them in profiles. I need this stuff obviously. It take… (read more)

I started my computer bookmarks and password were gone. I can't find them in profiles or I don't know where to find them in profiles. I need this stuff obviously. It takes me forever to reset everything. What if anything can I do?

Asked by bolliscaper 11 hours ago

Last reply by Paul 11 hours ago

Windows 7 version of Firefox

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC,… (read more)

I have a Windows 7 PC. IE no longer works. I would like to use Firefox to access the Internet. Firefox offers a version for download. I got it using my Windows 11 PC, however it fails saying that it can only be installed on Windows 10. Can this be fixed? I cannot access the Internet from my Windows 7 PC.

Asked by Bob Brackett 13 hours ago

Last reply by TyDraniu 12 hours ago

When using Firefox, images are repeated on each additional screen when sliding 3 fingers on trackpad

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2 When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) i… (read more)

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2

When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is duplicated on each additional screen image loaded making the use of multiple screens virtually useless.

[edited email from public community support forum]

Asked by 75qsfjzcbc 3 weeks ago

Last reply by Mike Kaply 17 hours ago

Firefox Performance Issues When Using a Time Calculator Tool

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes u… (read more)

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes unresponsive.

I’ve tried disabling extensions and changing my home page, but the issue persists. Are there any specific settings or troubleshooting steps in Firefox that can help improve performance when using online calculators like this?

Any guidance or tips would be greatly appreciated. Thanks!

Asked by Martin Sophie 1 day ago

Last reply by jonzn4SUSE 17 hours ago

Taba are not reloading

I had around 3000 tabs open I closed the browser completely today. Normally when I reopen firefox all those tabs were appearing still. This time none of the tabs restored… (read more)

I had around 3000 tabs open I closed the browser completely today. Normally when I reopen firefox all those tabs were appearing still. This time none of the tabs restored I can see tabs in history part namede 19.01.2026 although not all my tabs are there. When ever I try to reload them from the restore history part; firefox doesnt reply and doesnt take the command.

Asked by Duygu_o.z 1 day ago

Last reply by jonzn4SUSE 18 hours ago