can't logout from a site

Hi, With Firefox 81.0.2 64-bit running on Windows 7, I can't logout from my account on a very specific site. If I delete the 2 cookies the site wrote on my computer, I'm … (read more)

Hi, With Firefox 81.0.2 64-bit running on Windows 7, I can't logout from my account on a very specific site. If I delete the 2 cookies the site wrote on my computer, I'm then presented with the logon window and I'm able to login again but not logout until I delete the 2 fresh cookies the site just put on my computer during the new session. Should I log under a private window, nothing being written to my computer, log out is always possible. I'm also able to log out from my current session with an older version of firefox (50.1.0). This also close the session opened under Firefox 81. At the moment, only one site is behaving like this. I first asked the support of this site. Here's its reply: <<That is an interesting problem you have there! It might be that your session wasn't properly removed from our server but I know that we restarted our webserver 3 days ago, so that should have resolved itself if that was the problem. I don't have any other suggestions, but if a private window works, this suggests an issue with your cookie management of the browser.>>

Please may you help ? TIA

Asked by Youri.margarin 15 minutes ago

Firefox won't start

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the progra… (read more)

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the program, the cursor momentarily has the hourglass symbol then nothing happens. There is not error message. Firefox is not shown in the task manager list. The firewall has mozilla firefox in the list of allowed programs. I've tried rebooting, reinstalling, the refresh tool, deleting appdata files, temp files, anything I could find in the registry with mozilla in the name, then rebooting again then reinstalling. I don't want to go back to Chrome... =(

Asked by scottlburnett 4 days ago

Last reply by scottlburnett 52 minutes ago

Logging in to third party websites

I have been logging in to M&S Internet Banking for ages. Now I can't. I phoned M&S support and they said try a different browser. I tried Microsoft Edge and was a… (read more)

I have been logging in to M&S Internet Banking for ages. Now I can't. I phoned M&S support and they said try a different browser. I tried Microsoft Edge and was able to log in normally. I don't want to use Edge I want to use Firefox. Any help will be appreciated. Andrew M

Asked by marjoribanks 3 weeks ago

Last reply by marjoribanks 1 hour ago

Wow! Super, super slow.

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there. I think I'll fix my proble… (read more)

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there.

I think I'll fix my problem by deleting the Firefox virus from my computer.

Asked by Artie 2 days ago

Last reply by Artie 1 hour ago

Digital signature selection screen is not showing

I've tried in a new installation of windows and firefox, if you load more than one digital certificates in the "your certificates" tab, the browser gets stuck in the firs… (read more)

I've tried in a new installation of windows and firefox, if you load more than one digital certificates in the "your certificates" tab, the browser gets stuck in the first digital certificate that you have selected. No matters if you close the browser, when you open it again the browser acts like the certificate is already selected without being prompted when you try to enter a webpage that needs a digital certificate.

For example: Spanish Social Security https://sede.seg-social.gob.es/wps/portal/sede/sede/Ciudadanos/CiudadanoDetalle/!ut/p/z0/rU_LDoIwEPwVOHA02wIhciTGEJQmGkOEXkgDBeujPFqN_r3UO5y8TDKzk5kdoJADlewlWqZFJ9l94gUNSg8HPg4RTmOUbFGUkX0WekcvTjCcuIId0AWTG5gUdyQb0gLtmb6shGw6yA2OD66sj1XxUYtGVKzuFOQIz56gENdhoBHQqpOavzXkite8_DEpJo-DjOCgSjxrVjNplJk4B803LW-ahv_7FRfhdeBDf4vPh7QhKrLtLwe74DE!/

I have marked the checkbox "ask every time" and disabled any master password.

Any help is welcomed!

Asked by alterplusasesores 1 hour ago

With FF 82.0 I cannot reach Virgin Mobile Canada,

I can reach Virgin Mobile Canada, that is I can login and then see my account, with Vivaldi and Chrome, latest version, but now with FF 82.0 I cannot do so. Trying to lo… (read more)

I can reach Virgin Mobile Canada, that is I can login and then see my account, with Vivaldi and Chrome, latest version, but now with FF 82.0 I cannot do so. Trying to login just results in a coming back to login page over and over. Seems like something funny has happened with latest FF, as this was not a problem before.

Asked by Gary Allan 1 hour ago

Navigating on ebay shows error "The page isn’t redirecting properly"

Navigating on Ebay causes The page isn’t redirecting properly error on some pages. For example I'm unable to navigate through categories but searching and clicking on a s… (read more)

Navigating on Ebay causes The page isn’t redirecting properly error on some pages.

For example I'm unable to navigate through categories but searching and clicking on a search result seems to work fine.

While viewing an item clicking on a subcategory under the search bar generates this error 100% of the time, everything seems to work great on other browsers though.

Sometimes I'm unable to even view an item when accessed from a google result or even an sponsored listing.

I have tried clearing cookies and cache, allowing ebay to set cookies, disabled ETP, run in safe mode, private mode, reinstalling firefox and finally windows but still the problem persists.

Asked by guranedo 2 hours ago

Firefox V82 - some users cannot load Foirefox after updating

I work in IT for Cisco (even though my account is using my own email). We have over 100 cases raised where users have updated to V82 and then cannot load Firefox. We ha… (read more)

I work in IT for Cisco (even though my account is using my own email). We have over 100 cases raised where users have updated to V82 and then cannot load Firefox.

We have 2 fixes currently:

1 Downgrade Firefox - but we don't want to do this. 2. Load a new profile.

Is there anything else we can check on. All our users are on Windows 10 Enterprise, there are several versions used from 1803 to the latest, we have a spread of Windows 10 versions where this issue is experienced.

Should there be a better way to resolve this or if there is a root cause that's been found I would be very grateful if this could be passed on.

Asked by Speakman Family 2 hours ago

Accessing onedrive results in login-loop and eventually ending in 'We couldn't sign you in. Please try again'

Hi, I'm trying to get into my onedrive through firefox, but it won't login, as described in the title. I log into my office 365 outlook mail (which works perfectly fine),… (read more)

Hi,

I'm trying to get into my onedrive through firefox, but it won't login, as described in the title. I log into my office 365 outlook mail (which works perfectly fine), and then I press the dots in the upper left corner and click on onedrive listed in the apps. I tried removing cache, cookies and all that, I tried reinstalling firefox, but nothing worked. For reference; it does work when I use edge or another browser, and it also works when I use firefox on another device.

Can anybody tell me what the problem might be? Thanks in advance!

Asked by Sandman908 2 hours ago

Last reply by Sandman908 2 hours ago

Firefox problem with Georgia DOT "upgrade"

Georgia DOT recent traffic upgrade (511ga.org) no longer works with Firefox. I can not see traffic cameras and does not remember settings between sessions. It works on my… (read more)

Georgia DOT recent traffic upgrade (511ga.org) no longer works with Firefox. I can not see traffic cameras and does not remember settings between sessions. It works on my iPad and windows explorer. I'm running Windows 10 Home 64 bit with Intel i7-7700. Thanks for any help you can give me. Jay

Asked by jay.moldow 3 hours ago

Help I deleted all my passwords by mistake!

Hi, I just went to clear my cache, as I have done many times, and usually it doesnt delete passwords. This time however, it has...HELP! How can I restore them please? … (read more)

Hi, I just went to clear my cache, as I have done many times, and usually it doesnt delete passwords. This time however, it has...HELP! How can I restore them please?

Asked by thegeegs 3 hours ago

deny google doc to jump into its tab when firefox loading

Hi, When I open my FF - all the pined tab are loading automatically (which is good). B U T - what a google doc tab is finish loading - FF jump into that TAB. How can I … (read more)

Hi,

When I open my FF - all the pined tab are loading automatically (which is good). B U T - what a google doc tab is finish loading - FF jump into that TAB. How can I disable that?

thanks,

Guy.

Asked by GuyC 3 hours ago

Tool bar doesn't keep the set order

Hi, I have a returning bug in Firefox. I am getting the tool bar in order and immediateoly after restarting my computer all is sorted again in an alphabethic order. I did… (read more)

Hi, I have a returning bug in Firefox. I am getting the tool bar in order and immediateoly after restarting my computer all is sorted again in an alphabethic order. I did most of the advices I found on the help sides. But it is not ok so far. It happens always again. Who can help?

Asked by mhi 8 hours ago

Last reply by mhi 4 hours ago

Opera removed the Firefox icon from the Firefox directory and replaced with Opera iconse

I downloaded my browsers from the developer sites. I have two Firefox icons on my workspace - one on the desktop and one in the taskbar. Although they appear to be the sa… (read more)

I downloaded my browsers from the developer sites. I have two Firefox icons on my workspace - one on the desktop and one in the taskbar. Although they appear to be the same icon, they each open two different versions of the Firefox browser. The desktop icon opens the 32-bit and the taskbar opens the 64-bit. I don't like the consistent overriding of my preferences when I open the 32-bit version I often open the browser to find my bookmark toolbar has been deleted. Over and over. Recovering my bookmarks bar is time-consuming and tiresome The 64-bit version has been consistent. I wanted to create a 64-bit desktop icon and have not found a way to do it. When I try to create a desktop shortcut for the 64bit Firefox (it only appears on the taskbar), I have mysteriously got Opera icons for each try. When I create a desktop shortcut from the open home page in the Firefox browser, the shortcut appears with the Startpage or the Opera icon. I learned that icons have their own folders.... so I found and opened one for Mozilla Firefox -but the folder has only three Opera icons and one Startpage icon. I have no idea how the taskbar 64-bit icon has kept its original Firefox appearance from the original install, nor how the 32-bit icon in the desktop has also maintained its appearance. I cannot find any other icon folders in any of the other Mozilla folders. Any suggestions short of starting over with uninstalling the lot and reinstalling?

Asked by dralion 4 hours ago

lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 4 hours ago

Firefox82.0: now hyperlinks misdirect

Hyperlinks now broken for FF82.0 latest MacOS Catalina 10.15.7 on a new MacBook Pro (2020). Suddenly hyperlinks won't open - even after trying all the listed 'normal' so… (read more)

Hyperlinks now broken for FF82.0 latest MacOS Catalina 10.15.7 on a new MacBook Pro (2020). Suddenly hyperlinks won't open - even after trying all the listed 'normal' solutions, e.g. safe mode, refresh, rebuild profile, link checking using Safari where they DO work, etc. Instead they suddenly open a new window with my homepage. You help is appreciated.

Asked by d. 4 hours ago

my bookmarks toolbar

Hello and good afternoon, My English is not so good, im Write with translator…. I would like to turn to you after desperately, unsuccessfully, and extremely annoyed looki… (read more)

Hello and good afternoon, My English is not so good, im Write with translator….

I would like to turn to you after desperately, unsuccessfully, and extremely annoyed looking for a German contact person but not finding it, because I have a problem with your browser. I like to use the Mozilla browser because it can be used very individually. But every time you do a major update, my settings are gone. This annoys you massively and tempts you to change the browser for good. And when I use Edge, I have the German Microsoft support at hand to give them my opinion on the crap they are pumping out. Different with you, there is no German support that is there for emergencies, you look for the wolf and what do you find ??? Nothing .. that sucks ... and had to be said and described here.

Now to my problem ...

I have created a possibility for myself via an additional Chrome folder and other source text (through instructions on the net, since I am only a layman) to display the symbol bar in multiple columns, which class worked. You can structure, organize and do your work quickly. That's what I love about the browser ... but since version 82 was installed, my bookmarks toolbar can only be found on the left side and one below the other ???? I just write down my frustration about it here and yesterday, without receiving any feedback so far, instead of being able to work in a structured way ... do you think that's good, good for using your browser ??? Good for the users ??? No, it's really annoying .... and by the way, this multi-column bookmark toolbar could also be a work of your community ??? Why do others have to do this for you? You always report nicely what you have changed, improved, changed !!!! What I am describing here would be a real improvement, and no matter which version was updated to, the bars would remain part of the browser !!!! And what is it now ???? On my laptop everything is just left and below each other .. annoying .... And it will be damn well possible to finally integrate this permanently into the browser ??? Otherwise you are finally rid of me and I use other browsers, and now I am curious whether someone will reply to this mail and my problem that now, after the update, probably 1,000,000,000 other users will be exactly the same, just maybe you do not write I think I don't get a fulfilling, satisfactory answer for me either!?!?!?!?

Asked by frisco_02 5 hours ago

Login data is populating despite all attempts to prevent same

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among t… (read more)

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among the list I allow through Lockwise. How can I forever purge these and prevent the problem from recurring?

Asked by keucv22 5 hours ago

When did you add specific printer settings for pdf viewer and why?

Firefox 82 has re-introduced the old problem of header/footer being printed automatically from your built-in PDF viewer. On looking through about:config I appear to have … (read more)

Firefox 82 has re-introduced the old problem of header/footer being printed automatically from your built-in PDF viewer. On looking through about:config I appear to have gained printer specific settings for each of my installed printers in addition to the regular print.print_*** settings. This makes it a pain to remove all these settings and even when removed it still appears to leave a top and bottom margin setting that wasn't there before 82 Can you please revert these settings as I am sure that I am not alone in finding them annoying - especially, in my case as I save paper by printing both sides and (in some cases) reversing pages to fully utilize white space!

Asked by beb25hex12 7 hours ago