problem moving Firefox profiles

i've had recent cause to reset my 2017 iMac running OS 13 back to factory settings. this has cause all kinds of problems, and now i need to set up a new user account. i i… (read more)

i've had recent cause to reset my 2017 iMac running OS 13 back to factory settings. this has cause all kinds of problems, and now i need to set up a new user account. i identified the relevant profile, and copied it to the new user account. i then opened Firefox and typed "about:profiles", and the new profile is not in the list, even though it's in ~/Library/Application Support/Firefox/Profiles/.

i tried compressing it before copying it, but that made no difference. i've tried logging out, restarting, and switching on and off again.

so i'm stuck in between two users, one with all my data, and the other with Firefox (and possibly Thunderbird, haven't even tried that yet). this makes life unbelievably difficult.

i really need my Firefox profile back. desperately hoping someone can help.

thanks for reading.

Asked by Atom7 17 minutes ago

PDF Legal Size Printing Problem

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEG… (read more)

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

Asked by Anan 5 hours ago

Last reply by Anan 23 minutes ago

This video file cannot be played.(Error Code: 102630)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie . Context : - I upgraded to the latest version of f… (read more)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Asked by Flatroll 2 hours ago

I suddenly am unable to use Counter Social on Firefox. Never a problem before. What gives?

Until three days ago I could access Counter Social via Firebox. Suddenly it's just not working. What is to be done about this? I can access CS on Edge without problems… (read more)

Until three days ago I could access Counter Social via Firebox. Suddenly it's just not working. What is to be done about this? I can access CS on Edge without problems. I don't want to use Edge.

Asked by ToolPackinMama 3 hours ago

Last reply by ToolPackinMama 3 hours ago

HTTPS uploads fail after about 65 seconds

When I try to upload a file with Firefox to a site (IO Groups) using HTTPS, almost every time the upload fails after about 65 seconds. I just tried MS Edge and found the … (read more)

When I try to upload a file with Firefox to a site (IO Groups) using HTTPS, almost every time the upload fails after about 65 seconds. I just tried MS Edge and found the files upload fine, even if they last 10 minutes or more. Is there a Firefox setting I can change to prevent this timeout?

More: I am using Windows Firefox v130.0, but this has been going on for months, so it's not just a problem with v130. I have timed the uploads as best I can, and it is always around 65 seconds, give or take a second or two. Less than 60 seconds means the uploads always succeed.

Asked by jma7777 3 hours ago

I am right now trying to access a live webinar but can't acess through Firefox . It says it is an insecure site. I want to access the course. What can I do?

I am trying to access a live online webinar through Firefox which I usually use for webinars and some other things.( I have an older Apple computer and also use Safari). … (read more)

I am trying to access a live online webinar through Firefox which I usually use for webinars and some other things.( I have an older Apple computer and also use Safari). I try to access Summiteducation.com and when I click "Access course" an insecure connection warning comes up and I can't access. Can you help me? asap?Can you call me? Thanks for your help! Sincerely Lena

Asked by lenaamark 3 hours ago

Windows keep shifting positions by themselves

I have six windows that I use the most. Sometimes I open more windows, but before quitting Firefox, I close windows that are outside of the first six. But if I don’t clos… (read more)

I have six windows that I use the most. Sometimes I open more windows, but before quitting Firefox, I close windows that are outside of the first six. But if I don’t close the additional windows, the next time I open Firefox, they are all the same position as they were when I closed Firefox.

And that is good.

The problem is, with the taskbar locked, while using Firefox and using Windows the way it’s intended- opening, closing and switching different windows as I need them, the six windows in Firefox switch positions. The windows shift positions so that 6 is 5 and 5 is 6 and 3 is 2 and 1 is 3 and so on. It’s all random.

So why do the windows shift positions?

It is a hassle to have to keep lining them up again and again throughout the day, so that they are always in the right place so that I don’t have to click each taskbar item to find out which window it is. If they remain in the correct order, I have no trouble or wasted time looking for the window I need to use.

The shifting Firefox windows at random is the problem. That is what this inquiry is about.

Here is a temporary fix without having to set them all up from scratch. It takes a few manipulations, but still better than remembering all the tabs in each window then opening each window and tab one at a time in the order I prefer them to be in. I use an addon called Tab Session Manager. This is not an advertisement for the addon. It is necessary to mention it in case others have the same “switching” windows problems. The addon allows you to save each window, then open each of the saved windows in the proper order.

The things I’m trying to get an answer to, are the following questions:

1. Why do the Firefox windows switch positions? 2. And how do I stop it from happening again?

Any help or direction will be appreciated. Thanks.

Asked by vinnytprice 1 day ago

Last reply by vinnytprice 4 hours ago

Automatic Logout

Dear Support Team, I hope this message finds you well. I am writing to bring to your attention an unusual issue I have been experiencing with the Firefox browser. Each … (read more)

Dear Support Team,

I hope this message finds you well.

I am writing to bring to your attention an unusual issue I have been experiencing with the Firefox browser. Each time I close Firefox, I am required to log in again to the "Bale" messenger upon reopening the browser, as my login credentials are not retained for future sessions.

I would like to highlight the following points for your consideration:

1. This issue is specific to the Bale messenger and does not occur on other websites. 2. The problem persists across all of my devices, including my work computer, home PC, and laptop. 3. The issue does not arise when I am not logged into my Firefox account. In fact, Bale messenger works perfectly on my friends' Firefox browsers, where there is no need for repeated logins after closing the browser.

4. I have already reviewed the "Cookies and Site Data" settings (see the attached image).

I would greatly appreciate your guidance on how to resolve this issue at your earliest convenience.

Thank you for your time and support.

Best regards, Mostafa

Asked by ajvadi1987 4 hours ago

types of scrolling behavior

I cannot seem to find what it is called, but only web design related stuff to scrolling. I'm looking to change the behavior of scrolling bar, that lets me click a point … (read more)

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

Asked by Yinmin 1 day ago

Last reply by Yinmin 6 hours ago

When I click "save link as" the link does not change color like it used to be

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with w… (read more)

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with windows 7 pro 64 bit.

Asked by minh_huu_nguyen 7 hours ago

can't pin unsigned extension installed via about:debugging "temporary extensions"

Hi! I'm developing a web extension. I managed to install it via about:debugging "temporary extensions", and I can see the extension icon under the "puzzle button" in the … (read more)

Hi! I'm developing a web extension. I managed to install it via about:debugging "temporary extensions", and I can see the extension icon under the "puzzle button" in the toolbar.

I now want to pin it to the toolbar, it will save me a click when I'm trying to test things live.

When I click the puzzle button, there is no "pin to toolbar" option for the temporary extension, although I can see it for the extensions installed from the marketplace.

Is there a way to allow pinning for the extensions installed for debugging? Maybe an option in "about:config"?


Thank you!

Asked by vindex10 8 hours ago