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Menus disappear from top of screen sometimes

Using Firefox 135.0.1 with Mac OS 15.3.1. Sometimes the menus on the left side of the top menu bar (, Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help… (read more)

Using Firefox 135.0.1 with Mac OS 15.3.1. Sometimes the menus on the left side of the top menu bar (, Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) vanish from the menu bar at the top of the screen. The items on the right side of the menu bar are unaffected and remain visible. If I click in the menu bar area, the items that had disappeared return.

This does not occur with Safari or Chrome, only with Firefox and only infrequently.

Curious to know if it's a bug or something else.

Asked by rextherocket 3 weeks ago

Last reply by Sciuriware 4 days ago

Menu bar on MacOS obscured by FF 135.0.1

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www… (read more)

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Asked by Sciuriware 1 month ago

Last reply by Sciuriware 4 days ago

Trouble viewing websites with Firefox

I am having difficulty trying to view a website. I receive the following message whenever I try to view this website: "Suspected Phishing This website has been reported … (read more)

I am having difficulty trying to view a website. I receive the following message whenever I try to view this website:

"Suspected Phishing This website has been reported for potential phishing.

Phishing is when a site attempts to steal sensitive information by falsely presenting as a safe source."


There are two buttons beneath this message, the one on the left which reads "Learn More," the one on the right which reads "Ignore & Proceed." Yet when I click on either of the buttons a blank white page appears.

The web address in the URL field also changes from the website I originally selected to the following:

https://www.smartredirect.de/redir/clickGate.php?u=IgKHHLBT&m=1&p=8vZ5ugFkSx&t=vHbSdnLT&st=&s=&url=http%3A%2F%2Fwww.brutaltops.com%2F&r=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3DBrutalTops.com%26sca_esv%3D9a8e8f6bd3ba345e%26source%3Dhp%26ei%3DHMO2Z6SJBaqWwbkP7JzXUA%26iflsig%3DACkRmUkAAAAAZ7bRLHc87-cSI48xaawgAj9EjL-Nm71U%26ved%3D0ahUKEwikh43Vx9GLAxUqSzABHWzOFQoQ4dUDCBM%26oq%3DBrutalTops.com%26gs_lp%3DEgdnd3Mtd2l6Ig5CcnV0YWxUb3BzLmNvbUjNa1CbCliBWXABeACQAQCYAW-gAfcKqgEEMTYuMbgBDMgBAPgBAZgCCaAClwaoAgrCAgoQABgDGOoCGI8BwgIKEC4YAxjqAhiPAcICERAuGIAEGJECGNEDGMcBGIoFwgILEAAYgAQYkQIYigXCAg4QLhiABBixAxjRAxjHAcICBRAuGIAEwgIREC4YgAQYsQMY0QMYgwEYxwHCAgsQLhiABBjRAxjHAcICCBAAGIAEGLEDwgIXEC4YgAQYkQIYsQMY0QMYgwEYxwEYigXCAgUQABiABMICCxAAGIAEGLEDGIMBwgIIEC4YgAQYsQPCAg4QLhiABBixAxiDARiKBcICCxAAGIAEGJIDGIoFwgILEC4YgAQYsQMY1ALCAhEQABiABBiRAhixAxiDARiKBcICFBAuGIAEGJECGLEDGIMBGNQCGIoFwgIREC4YgAQYkQIYxwEYigUYrwHCAg8QABiABBixAxgKGEYY-QHCAgoQABiABBixAxgKwgINEAAYgAQYsQMYgwEYCsICBxAuGIAEGArCAgcQABiABBgKwgIFEAAY7wWYAxPxBQrZJeqRYy6tkgcDNi4zoAeUYg%26sclient%3Dgws-wiz



Why would I not be able to view this website (and others too) with Firefox but am able with Chrome? I want to be able use Firefox, as Chrome will not allow use of an extension that Firefox will.

Please tell me how this problem may be fixed.

Asked by gymmo 1 month ago

Last reply by Nikola Paine 1 week ago

Syncing computer bookmarks to iPhone

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Run… (read more)

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

Asked by macknorr 3 weeks ago

Last reply by jonzn4SUSE 1 week ago

Two versions of Mozilla.

somehow Mozilla 36.1 was added to my 35.1 causing the two versions to appear. They would both open upon start. I uninstalled 36.1 and now some sites won't open. And comp… (read more)

somehow Mozilla 36.1 was added to my 35.1 causing the two versions to appear. They would both open upon start. I uninstalled 36.1 and now some sites won't open. And computer really slow. Thanks

Asked by Starwoman617 1 week ago

More lines of history from Mac menu bar

I'm using Firefox 135.0 on a MacBook Pro with a large external monitor. The menu bar at the top of the screen (NOT the Firefox window) has "Firefox, File, Edit, View, Hi… (read more)

I'm using Firefox 135.0 on a MacBook Pro with a large external monitor.

The menu bar at the top of the screen (NOT the Firefox window) has "Firefox, File, Edit, View, History, Bookmarks, Tools, Windows, Help".

When I click on "History", it shows me the most recent 15 pages I visited. Always 15. I'd like to increase that number, as 15 is inconveniently few and uses less than half my screen height. However, I can't find a preference for it either under "Settings" or in "about:config".

I know that there are at least two ways to get to a more extensive history list, but they need more clicks.

So is there a way to change 15 into a larger number?

Thanks. Brendan.

Asked by bdmckay 2 weeks ago

Last reply by TyDraniu 2 weeks ago

add ons no longer have toolbar buttons

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was… (read more)

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was there, or Zotero, which lets me send stuff online to my Zotero citation database.

Now on my new Windows 11 PC, even though those add ons are installed and technically functional, I can't find the buttons anywhere. I wanted all that stuff on my toolbar for a reason. All I can find are convoluted keyboard shortcuts. I don't want to use a bunch of stupid keyboard shortcuts when I'm supposed to be able to just push a button for the same functionality.

Where did all my buttons go and how do I put them back? No, they are not in the "customize toolbar" option, and I have checked the options menus for my most important add ons too.

Asked by oracle.nola 2 weeks ago

Last reply by markwarner22 2 weeks ago

Settings/General/"Update Firefox" is missing, and FF doesn't update automatically

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've… (read more)

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

Asked by sailor.nir 2 weeks ago

Last reply by Agent virtuel 2 weeks ago

  • Solved

PDFs not displaying correctly

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and … (read more)

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Asked by coolbeast786 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Can't login in my mozilla account on PC

After entering verification code from email i receive an error every time i try to login into this account on my PC, i fully cleared browser data several times but it did… (read more)

After entering verification code from email i receive an error every time i try to login into this account on my PC, i fully cleared browser data several times but it didn't help

Asked by slavmast643 2 weeks ago

Answered by slavmast643 2 weeks ago

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (read more)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox processes

Firefox continuously hangs and locks up. It has 15 or 20 processes running and then stops responding when I click on a link. I shut down Firefox and restart and it runs… (read more)

Firefox continuously hangs and locks up. It has 15 or 20 processes running and then stops responding when I click on a link. I shut down Firefox and restart and it runs fine. I restarted this session 10 minutes ago and searched for "Limit Firefox sessions" and it already has 14 processes running.

Something is wrong with that.

In "Performance", I Unchecked "Use recommended performance settings" and checked " Use hardware ..."

Asked by Curt W 2 weeks ago

"Your Firefox has been updated" message won't go away

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home sc… (read more)

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home screen does not appear unless I click the "home" icon. This is frustrating, because the update message just won't go away.

The URL for that irritating message is: https://www.mozilla.org/en-US/firefox/135.0/whatsnew/?oldversion=134.0.2&utm_medium=firefox-desktop&utm_source=update&utm_campaign=135

I've attached a screenshot to show this, hoping you can suggest a way to fix the issue.

Asked by peithmans 1 month ago

Last reply by caldwell56 2 weeks ago

TextHelp Read&Write Firefox Extension - Can't install because 'corrupt'?

Hi - I have TextHelp's Read&Write tool through my university, when trying to install the firefox extension i'm getting a notification saying that it can't install the… (read more)

Hi - I have TextHelp's Read&Write tool through my university, when trying to install the firefox extension i'm getting a notification saying that it can't install the extension because it's corrupt. I'm not sure what I'm missing but it'd be really helpful if I could get this onto firefox as I move away from google haha!

Any help to get this onto chrome would be appreciated! Thanks :)

Asked by Kaden 2 weeks ago

Last reply by markwarner22 2 weeks ago

Samsung TV signal and audio cuts out (black screen) when using mouse arrow to scroll with GTX 1050Ti

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194 TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll… (read more)

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194

TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll in side bar. Also gives a loud audible "click" as sound is temporarily cut out. ( Most probably whole HDMI signal is cut)

Black screen bug happens randomly with You tube with no mouse or keyboard action, but 100% repeatable with this website when scrolling :

https://www.worldometers.info/gdp/gdp-by-country/


Please advise how to fix

Asked by Paul Smith 3 weeks ago

Last reply by markwarner22 3 weeks ago

To sign I need to include city & state. Firefox tells me it doesn't recognize city. Nearest city only has 1,600 people. How do I get past this?

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,… (read more)

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,600 people and apparently too small to be in their data bank. What do I do?

Also my email has now changed. Don't know how to change it but they didn't ask for it for monitor. Confused here. (Okay, I'm 78 and though I have a 90s Multimedia Degree things just change too fast for me to keep up.)

emails have to go to: [edited] @pm.me

Asked by anyap 3 weeks ago

Last reply by James 3 weeks ago