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I cannot access the Chewy.com website on Firefox.

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please … (read more)

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

Open 15 18

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Archived 11 118

ABOUT:BLANK empty page when I search.

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays… (read more)

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays.

Cleared Cache, searched for extensions and not sure what to look for...they were verified by apple to be "normal". What else? Macbook Air 2023 running Sonoma 14.8.1

Open 8 46

Website doesn't load on Sequoia 15.7.3 (24G419) on any browser.

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser h… (read more)

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser history, cookies, and cache. Still won't work. When I disabled javascript on safari and firefox, the website loaded perfectly. But I have to have JS running to use almost every other website on the internet, so what gives??

Open 8 393

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Open 7 470

two failures (in 6 weeks) of Firefox during online Credit Card payment process

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating … (read more)

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating an expired car, I can't recall if the other involved such a change or just entering a card.

I am using Firefox on a mac mini M4 Pro running macOS Sequoia 15.7.2 (up to date, fully supported, but not Tahoe the recently released new version of macOS). I am running Firefox with 4 extensions -- 1 Password, Print Friendly, Raindrop.io, and Authenticator. None were being actively used during these incidents.

In both cases when I switched to Safari and opened the sites, I was able to successfully complete the CC changes and payments. So it does not appear to be related to a problem in my internet connection.

My questions are: a) has anyone had a similar experience with Firefox

     -- particularly incidents related to online financial transactions

b) if so, have you found a solution c) regardless, do you have any suggestions about the cause of the problem or changes to try

Otherwise, my experience with Firefox has been excellent and I am very happy with it, but this is obviously a frustrating and time-consuming problem.

I have reported it to Firefox -- the response was that they will look into it but that my next step should to ask "the community" here.

My thanks in advance for any help or suggestions.

Bob

Open 7 194

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Solved Archived 4 201

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Solved Archived 4 157

Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load… (read more)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Archived 3 92

Need to turn a "Are you sure you want to delete this?" prompt back ON.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintainin… (read more)

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

Solved 3 45

webpage not loading?

For some reason this webpage will not load? Why? https://onedrive.live.com/?view=8&photosData=%2Fmoments%2FOnLastWeek%2FMXxzPTIwMjQtMDktMDhUMDA6MDA6MDBaJmU9MjAyNC0wO… (read more)

Archived 3 138

Google Chat and Google Calendar loading issues

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never … (read more)

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

Archived 3 171

Mozilla Store Checkout Isn't Loading

Whenever I try to purchase anything from the Mozilla merchandise store, the checkout does not load at all, no matter what device, OS, or browser I am using. This does not… (read more)

Whenever I try to purchase anything from the Mozilla merchandise store, the checkout does not load at all, no matter what device, OS, or browser I am using. This does not happen in any other store ran by Spreadshop, and I've asked some friends and they've had the same issues as well.

Any help as to how I could access the checkout, or any other way of buying these products would be greatly appreciated.

Archived 2 83

Why has  << teaseyourmatch.com >> opened its homepage yesterday & for several months while; today it won't load the homepage whatsover?

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult … (read more)

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult dating website from Eurozone w over 125000 users

Open 2 27

Cannot open my cart nor add items to my cart on a particular. Chrome can do it.

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#pagina… (read more)

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

Solved Archived 2 182

Can't get into Facebook

Suddenly today when I tried to use facebook, already logged in, I got the message "Account Temporarily Unavailable. Your account is currently unavailable due to a site is… (read more)

Suddenly today when I tried to use facebook, already logged in, I got the message "Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes." Yet facebook works fine on Safari and Chrome.

I cleared my settings, except cookies, turned off extensions and restarted firefox which did not help.

What else can I do?-Martha

Solved 2 201