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Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 2 days ago

Last reply by Mark B 1 day ago

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Firefox using very high CPU %

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox act… (read more)

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

Asked by josephwallen 2 years ago

Last reply by caiofcastro 1 year ago

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Saving Web pages as PDF - add-ins do not work properly - can we please have a native option like Chrome |?

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. S… (read more)

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. So far I have not found a single add-in that creates searchable text from all the (searchable) text that is displayed on the web page, and all the images, and all the links. Some give a pdf output that includes all the text but not all of it is selectable or searchable. Some do give searchable text but do not display the images. I have even tried the option of using several different print to pdf virtual drivers, and all of them behave similarly, with one issue or the other.

This is a basic requirement, and it needs to work. So far, the only thing that works is a chrome=based brpwser using the native save to pdf function. (The pdf print drivers do not work with the chrome browser either - they produce the same problems as using Firefox.) I am flagging this so some kind person on the forum can step up to the mark - for finding or creating something that works. (FF latest). The solution needs to work without any third party servers - just the good ol' browser !

Thanks

Asked by Hello567 2 years ago

Last reply by eberger5 1 year ago

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FAILING TO RESTORE PREVIOUS SESSION AFTER PC POWER ACCIDENTALLY DISCONECTED AND SWITCHED OFF

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous s… (read more)

Today my PC switched off after an accidental power disconnection. Previously if such an event would happen, upon restart Firefox would ask if I want to restore previous session after "a crash" (also showing a sad bear icon) and i would restore my previous session successfully. Alternatively, I would manually press the "restore previous browsing session" button in the menu (if not prompted automatically to do so upon starting Firefox). However, today, after the disconnection, when I tried starting Firefox, it first ran some update before opening up and didn't give me the window asking if I want to restore previous browsing session. The button for restoring previous browsing session manually in the menu was also greyed out. Somehow the option/preference to restore previous session seems to have been unselected (but not by me!)... I have already tried working with some solutions I found through Google searches about this problem and posted on this forum (including working with previous.js - a file which I can not find) but I haven't been successful though I am not sure if I was getting everything stated right. In the sessionstore-backup folder I could only find recovery.js and recovery.bak files only, nothing else, despite folder settings being set to show hidden files. I must note though that my browsing history is still there, and again, having already opened my Firefox once, I have not closed it again so it's still running on the first instance (currently on the latest version of Firefox) after the crash/restart/update/failed-restore-of-previous-browsing-session...I hope that's hopeful :(

Please help, I had critical stuff I was working on through multiple tabs over the past "few months" and it would be a nightmare to try and comb through the history to restore it piece by piece considering that it shows even the stuff I had closed and was no longer working with...restoring the session would greatly help  :(

Asked by troymargetsy 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Dysfunctional tabes in Firefox

When I create a tab by clicking on a link, normally the tab will open to that link after a small delay. But some tabs just sit there, seemingly dead to the world. I've … (read more)

When I create a tab by clicking on a link, normally the tab will open to that link after a small delay. But some tabs just sit there, seemingly dead to the world. I've tried refreshing by hitting enter, or when possible (which it usually isn't) the refresh button on the taskbar, but nothing happens.

If I create a new tab, and cut and paste the link from the old one to the new one, usually the new one will open right away (after the usual delay). Meanwhile, the old one just sits there.

This has happened before (in much earlier versions of Firefox) in a small percentage of cases, but it is now happening with some frequency. I am currently using version 78.0.1 (64-bit).

Asked by jsg11 1 year ago

Last reply by the-edmeister 1 year ago

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Pressing ctrl opens the bookmark sidebar - how do I change this?

As the title says, every time I press ctrl, the bookmarks sidebar opens. I've checked what my shortkeys are and it shows that the bookmark sidebar should be opened with c… (read more)

As the title says, every time I press ctrl, the bookmarks sidebar opens. I've checked what my shortkeys are and it shows that the bookmark sidebar should be opened with ctrl+b, but it opens and closes every time I just press ctrl. This makes it impossible to use any other shortkeys and it's driving me insane. Why is it doing this and how do I change it?

Asked by xy_dragon_cannon 1 year ago

Last reply by the-edmeister 1 year ago

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PDFs open inside browser even after uninstalling Adobe Acrobat Reader

Hello PDFs open inside browser even after uninstalling Adobe Acrobat Reader. Any idea how to stop this? I have not been able to identify any PDF plugin/addon and the opti… (read more)

Hello

PDFs open inside browser even after uninstalling Adobe Acrobat Reader.

Any idea how to stop this? I have not been able to identify any PDF plugin/addon and the options for PDF files in Firefox are all to 'Ask'.

Thanks!

Asked by DisplayName 1 year ago

Last reply by Baileys Words 1 year ago

  • Archived

Firefox doesn't work when minimized

Firefox usually works great, but starting last night it has been messing with my computer like crazy. I have a wireless mouse, and a Wacom tablet/pen. Everything has work… (read more)

Firefox usually works great, but starting last night it has been messing with my computer like crazy.

I have a wireless mouse, and a Wacom tablet/pen. Everything has worked fine, but starting last night I had to Restore Down the Firefox window with the Wacom because nothing happens when I try with my mouse. Once the window is has been Restored Down, my mouse freezes, and I have to go into Task Manager with the keyboard to get it to work again. I then have to use my Wacom as a mouse if I want to click something in the taskbar, the mouse for the start menu and any non-Firefox programs, and Firefox will just not work at all. I can't switch/open new tabs, I can't click the address bar, or the search bar, I can't go to a different site, or anything.

I have to open Task Manager to close out Firefox, then everything works fine. I reopen Firefox and it works fine except not being able to use the Minimize, Rrestore down, and Close buttons without using my Wacom, and then when I do, the cycle repeats.

I have tried unplugging things, putting in new batteries, nothing has worked and I don't know what could be causing this issue when Firefox has worked great for me all these years. I'm currently running a virus scan on my PC, but I don't see why it would ONLY be effecting Firefox.

Asked by eveandmi 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to disable FF forcing downloaded PDFs to be opened in a browser?

Firefox now forces PDFs, even downloaded ones, to be opened in-browser. Frustrating is this setting has been introduced and right away replaced previous behaviour without… (read more)

Firefox now forces PDFs, even downloaded ones, to be opened in-browser. Frustrating is this setting has been introduced and right away replaced previous behaviour without any preceding notice, perfectly fine settings, now requiring to go to file explorer to open a PDF as if it was a file. How to disable this bloat?

Asked by contact252 1 year ago

Last reply by Vishnu V 1 year ago

  • Archived

How to remove setting from deleted extensions?

I used to have an extension. But after removing it I still see its setting in about:config. I don't want to clutter my Firefox's profile. Look at the screenshot. 1. Is it… (read more)

I used to have an extension. But after removing it I still see its setting in about:config. I don't want to clutter my Firefox's profile. Look at the screenshot.

1. Is it safe to remove all these setting manually? 2. How can I confirm that all the unnecessary data is removed? (including sqlite databases, etc...) 3. Isn't it a responsibility of an extension's developer to remove all the settings when a user removes it? 4. If I install hundreds of extensions and then I remove them, will they remain in my profile after deleting?

Asked by Jeremy 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

New update created problems loading pages.

Hello I downloaded the newest update and now pages are loading with only text or barely anything at all. Some sites work and others don't. I know this problem happened i… (read more)

Hello

I downloaded the newest update and now pages are loading with only text or barely anything at all. Some sites work and others don't. I know this problem happened in previous versions and there was a fix for it. Do you know how to fix this problem? Thanks.

I have added a picture of how the pages are loading improperly with just text.

Asked by eclipselandscapes 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

A few web sites cause Firefox to crash!!

Hi there, I have noticed there are a few web sites that ALWAYS cause my internet connection to crash only when I am using Firefox. They work on Internet Explorer and othe… (read more)

Hi there, I have noticed there are a few web sites that ALWAYS cause my internet connection to crash only when I am using Firefox. They work on Internet Explorer and others. These sites include Tripadvisor, Anaconda and Piping Hot vitamins. Is there any way I can fix this?? Thanks for your anticipated avalanche of replies.

Asked by peterlaurap 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 78.0.2 Browser

My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between o… (read more)

My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between opening a new window or a new tab, bookmarks, Firefox support ( question mark inside a circle), etc. Further all my bookmarks, logins & passwords, open tabs, history, add-on, and preferences ARE MISSING. Prior to this update I did not have a Firefox account so the SYNC procedure recommended in the open Firefox window DID NOT RECOVER ANYTHING. How do I get back my missing information and return my Firefox screen to its previous configuration?

Asked by storeads 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

One time password

When logging in to internet banking i have to enter a one time password and click on trust the computer . This should be a one time thing but I have to do it every time. … (read more)

When logging in to internet banking i have to enter a one time password and click on trust the computer . This should be a one time thing but I have to do it every time. This does not happen using Internet Explorer so why is Firefox not accepting the OTP ?

Asked by bushy01934 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

i cannot open my emails since i installed firefox properly and have to use chrome to open them properly

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats … (read more)

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats any help many thanks

Asked by bwint52 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago