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Problem with encryption key

My Firefox program completely crashed and would not restart. I had error messages like " couldn't load XPCOM" and "entry point not found", and "awake time". Reinstalled… (read more)

My Firefox program completely crashed and would not restart. I had error messages like " couldn't load XPCOM" and "entry point not found", and "awake time".

Reinstalled new Firefox version. At some point it asked for a new password and I put in a new password.

Then it asked for encryption key. I entered it and it said invalid. Can I sign in with the old password and use the encryption key that I know is correct? Or change the password back to the prior password?

Otherwise how can I get to my profile to recover bookmarks and other info?

Please provide step by step instructions.

Thanks-- Peter M.

Asked by Peter MacQueen III 1 day ago

Bug 1923500 may not have resolved all online banking issues

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Pr… (read more)

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Protection major breakage of multiple banks Bill Pay services" I have updated to Firefox 131 however, there may still be a problem, however before I report it I'd like to verify if it's simply that their link is broken. Let me explain: On my bank's website there is "Payment Inquiry" link with this link "https://paybills.MyBankName.com/imm/Auth/SLO/4661?ReturnUrl="

What happens is that it sends me back to the login screen, I navigate to the Payment Inquiry again, click the link... rinse and repeat... in an endless loop. I suspect that the URL is malformed because there is nothing following the "=" sign. I would expect something to follow the equal sign. Is this indeed a bad URL? Should I pursue with my bank? I only ask because is seemed more than a coincidence that this occurred near the same time as bug fix 1923500.

Asked by FoxTech 1 month ago

Last reply by FoxTech 2 days ago

Impporting and showing bookmarks on the toolbar

I just tried to import my bookmarks from an HTML file. In the Bookmarks => Manage bookmarks => Import and backup => Import Bookmarks from HTML, after selecting t… (read more)

I just tried to import my bookmarks from an HTML file. In the Bookmarks => Manage bookmarks => Import and backup => Import Bookmarks from HTML, after selecting the HTML file and then clicking "Close", nothing happens.

If I click on Bookmarks again, and look under import bookmarks, nothing shows up.

How do I get my book,arks to import from the HTML file, then have the bookmark menu appear as a drop down menu on my Firefox tool bar?

Asked by OncRxSvc 2 days ago