Showing questions tagged: Show all questions
  • Solved

How do I remove the List all Tabs button

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have… (read more)

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Asked by Marc7 1 month ago

Answered by cor-el 1 month ago

  • Solved

History locked in time

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu&g… (read more)

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

Asked by cg1123 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (read more)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 month ago

Answered by Jarieスイセン 3 weeks ago

  • Solved

After the automatic update (Using 106.0.1) clicking Recently Closed Tabs or Recently Closed Windows does nothing

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows … (read more)

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows it wants to do something, but then does nothing. About 1 out of 100 times when i click Recently Closed Tabs, it WILL open to show my recently closed tabs, but generally does the same thing as Recently Closed Windows. I know I have recently closed tabs because I restored session and it is currently showing all my old tabs I had open prior to the update. I also tested to see if my recently closed had just reset by opening a new window and closing it, but it still just does nothing. I use the Recently Closed Windows quite a bit and it's quite irritating that it appears to be broken.

Asked by illyasviel101 1 month ago

Answered by illyasviel101 1 month ago

  • Solved

How to get rid of square tab named "firefox view" to "sync with other devices"??

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my… (read more)

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my "other devices" Right now it shows "33% completed". I do not have any other devices .... just my computer. This extra tab takes up room on the page and I just want to get rid of it but there is no apparent way to close it. I view this as an unwelcome intrusion on my Firefox browser --- How do I get rid of it?

Asked by aland1948 1 month ago

Answered by Balázs Meskó 1 month ago

  • Solved

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's j… (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 5 months ago

Answered by novashmtv 5 months ago

  • Solved

I have Firefox 101 set to open previous session tabs but it does not.

I have Firefox 101. It is set to open previous session tabs but it does not. Further I am not able to retrieve the ones I used to have available when I open Firefox. I ha… (read more)

I have Firefox 101. It is set to open previous session tabs but it does not. Further I am not able to retrieve the ones I used to have available when I open Firefox. I have not cleared the history.

Asked by david.dala 5 months ago

Answered by david.dala 5 months ago

  • Solved

How to transfer bookmarks from earlier version to new version of FF?

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slav… (read more)

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Asked by satyr37 3 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 3 days ago

Answered by cor-el 3 days ago

  • Locked

Most websites return "Server Not Found" but reloading the page fixes it.

Locking this thread.Please continue here: [/questions/1398430] When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not … (read more)

Locking this thread.
Please continue here: [/questions/1398430]
When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 3 days ago

  • Solved

Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 5 days ago

Answered by simonbergi9 5 days ago

  • Solved

Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 6 days ago

Answered by cor-el 4 days ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 6 days ago

Answered by wsb1 6 days ago