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Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 2 days ago

Last reply by sayaaah 3 hours ago

Audio not working just in Firefox

Hi, I am using Firefox Developer Edition though I have had this problem with Firefox in the past. The problem is that sometimes the audio from Firefox just stops working,… (read more)

Hi, I am using Firefox Developer Edition though I have had this problem with Firefox in the past. The problem is that sometimes the audio from Firefox just stops working, everything else in Windows works but not firefox, I tried having the same youtube video on Firefox and Chrome annd it worked on Chrome. There are times that a Windows restart fixes it and there are times that I just have to wait a couple of days till it fixes itself. The only thing I could find to trigger this behavior is to have mi Bluetooth earphones connected, then disconnect them and sometimes when reconnecting them the audio is just gone. This usually happens when I am working, when I start the day I put them on and start some music on Youtube, after 3-4 hours I do a 15 minutes break and during that time I charge the earphones, when I come back and turn them on again, most of the times the audio is gone. Is this a known issue or something? I can send anything if you want. Thank you

Asked by alejandro.delacruz.garijo 4 hours ago

Suspicious file appears from yesterday when I open mozilla firefox.

Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox a file on… (read more)

Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox a file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware?

Best Regards

Asked by bitdef25 1 day ago

Last reply by Mark 4 hours ago

When i go fullscreen it's misaligned, it's not fully fullscreen.

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening t… (read more)

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening the browser and getting fullscreen the 2nd it never came back until restarting the browser. Now after the updated with rounded edges everywhere, going fullscreen is always misaligned

Asked by dzdz 21 hours ago

Last reply by aimaroxs 5 hours ago

Using external Password Manager but Firefox still asks to save passwords

I am running Firefox 145.0 on a Windows 10 desktop PC. Even though I am using an external Password Manager (DualSafe Password Manager), Firefox keeps asking to save passw… (read more)

I am running Firefox 145.0 on a Windows 10 desktop PC. Even though I am using an external Password Manager (DualSafe Password Manager), Firefox keeps asking to save passwords. When I look at the privacy & Security section in Settings, Ask to save passowrds is ticked and also greyed out. To access the setting, I have to disable DualSafe. The setting becomes accessible and unticked. I then re-enable DualSafe. If I then close Firefox, the setting is re-ticked and greyed out when I start Firefox again. Can anyone suggest how I can fix this?

Asked by chrisfleming102021 6 hours ago

Firefox.exe

on clicking the firefox icon on my screen, it flagged this message: Firefox.exe – entry point not found The procedure entry point GetTempPath2W could not be located in th… (read more)

on clicking the firefox icon on my screen, it flagged this message: Firefox.exe – entry point not found The procedure entry point GetTempPath2W could not be located in the dynamic link library C:\Users\computer_name\OneDrive\.javaws\Desktop\Firefox.exe.

however, i am submitting this only with a view to better understand the usage on the end-user's side. thakns, regards, jason brown.

Asked by JASON BROWN 6 hours ago

Loosing Tabs & New Profile Update

Hi, I hope your doing well. I've always had this same problem for years across multiple machines. My problem is whenever I seem to close Firefox down without using Task … (read more)

Hi, I hope your doing well.

I've always had this same problem for years across multiple machines. My problem is whenever I seem to close Firefox down without using Task Manager to do so I will lose all of my tabs from the previous section. I know what you're thinking. There's a checkbox in the general settings right at the top to opt in to keeping tabs open. It's ticked! and has been since forever, and yet I still lose my tabs. So my question is, why might this happen? and how to prevent it?

Additionally, the 'restore last session' keyboard shortcut doesn't work for me either.

I'm really enjoying the new profile switching update; however, my other question is, how do I close a profile session down while I have another open? Yes, I'm aware you can open them side by side and close the window of choosing. A bit counterintuitive if you are trying to separate work from play. Still, I would like to not lose my tabs when I do choose to close one and not have multiple windows running in the background. Also yes, I did remember to check the box in the settings on each profile. Ticking the box does nothing for me.

Asked by spectra-devil 6 hours ago

Cannot sign in to my Outlook accounts

Hi Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to as… (read more)

Hi

Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to ask to send a link to another email address to sign in. I have no problem signing in on other platforms, just Firefox. I have tried safe mode clear cache and still it doesn't let me sign in using my password? Assistance to resolve this would be appreciated. Thank you

Chris

Asked by CM 18 hours ago

Last reply by jonzn4SUSE 7 hours ago

Firefox keeps making me start over with new profile this week.

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookm… (read more)

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookmarks, etc. It would not let me avoid this. So I did. Still lost all my history, started over. Today it's doing the same thing. What's up? I don't want to move to Chrome.

Asked by gmabentley 19 hours ago

Last reply by Denys 8 hours ago

When i fullscreen i can still see my wallpaper on my desktop

When i watch netflix,youtube and etc i cant go fully full screen. i see my desktop wallpaper a small bit on the side and top of my monitor. i only had problems with firef… (read more)

When i watch netflix,youtube and etc i cant go fully full screen. i see my desktop wallpaper a small bit on the side and top of my monitor. i only had problems with firefox this way. before i usually could just go out and in to full screen and it would fix but now i cant and its really iritating

Asked by amadeus0705 20 hours ago

Last reply by Denys 9 hours ago

My browser plays a notification sound repeatedly.

My browser plays a notification sound repeatedly. Possibly every time a window opens. It sounds so many times its annoying. The sound is the same as when I plug a device … (read more)

My browser plays a notification sound repeatedly. Possibly every time a window opens. It sounds so many times its annoying. The sound is the same as when I plug a device into my computer. Such as a mouse. But it happens as I open or close a window. And sometimes when it seems there's nothing visible happening. The sound occurs three or four times in a row sometimes.

Asked by Jerome Wix 9 hours ago

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 6 days ago

Last reply by Rustler40 12 hours ago

Lost all bookmarks and passwords after update.

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I t… (read more)

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I tried using the recovery process but it did not work.

Asked by fehollis 16 hours ago

Last reply by fehollis 11 hours ago