Firefox Support Forum

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

I've been noticing for a while that Youtube chapters were very hard to read if they were displaying over a white background. I thought this was just a Youtube issue but then I decided to boot up Edge and Brave to see if the issue still persisted. It doesn't. What happens in those browsers is that there is that the bottom part of the video is darkened just enough so that when the chapters are displayed there is enough contrast to read them. In Firefox this overlay cuts out before it reaches the chapters making them very difficult to read. I tried in Troubleshoot Mode and the issue persists.

I've linked pictures that demonstrate the difference.

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Since 111 update I cannot reliably load the following websites Skynews.com - loads but when i click on an article on the home page the scroll bar disappears and firefox locks up. I have to use task manager where an extra 6-8 firefox sessions appear with 0% resource useage and I have to close them. thsi happens about 80% of the time. ITVnews.com - same as for sky news Netflix - opens ok but locks up when I click on the acount tile. Happens about 50% of the time

All the above sites woerk fine in Google chrome. There was no problem until 111. There was an update to 111 a few days later which meant it happened less often but stil 70%+ of the time. No toher websites i use have been affected. using windows pro 10.0.19044 build 19044.

I have tried refresh firefox, uninstall and re-install but stays the same

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound.

I tried youtube and twitch, but neither sounds nothing when I turned it on with home pod mini.

I think it is a problem with firefox with up-to-date version macOS. It's because other browsers make sounds well such as Safari.

visiting uk.yahoo.com always gives me problems.

1) Page never fully loads 2) Some images missing 3) Links of the stories will not open 4) Unable to open mail link

This only happens with Firefox, other browsers no issue

Have cleared cache and cookies, shut down and restarted PC

This has happened for past 4-5 weeks.

Any help appreciated as do not want to start using another browser but if I have to I will

I can no longer scroll pages on this website. This is a recent change, not sure whether it's tied to a Firefox release or they changed their website....

For example - https://www.publix.com/savings/weekly-ad/view-all

Scrolling still works on Chrome.

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

Up until 2 or 3 weeks ago, I was able to log in. Now I Get "Access Denied". I've tried granting all permissions, cancelling vpn. I can log in if I use Chrome. FRUSTRATING. I like Firefox...

When I try to open websites from a google search, I get this error:

Can't access this service

This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more

• This doesn't happen with chrome.

• If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google.

• If I go through duckduckgo, I can open the website directly.

• This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website.

• I am over 18 and am noted as such in my google account and in my firefox account; I just double checked.

• I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites.

• I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.