Firefox Community Forum

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

Hello,

I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where videos continuously load without playing.

The issue appears to be only on Firefox on my laptop, as videos play with no issues on other browsers and even on another PC using Firefox.

I would appreciate your guidance in resolving this issue on Firefox on my laptop.

Thank you for your support!

Hi,

I have added the google maps and google.com as exceptions in the security tabs. Works in Chrome. Re started , cleared cache etc. On mac opened location to share so all green lights just can't add directions to google calendar in Firefox only...used to work.

Thanks

Firefox will not load any websites, it’s like there is some kind of connection issue. My network is fine, other browsers work fine, but Firefox seems to be ‘stuck’. I tried some of the recommendations like the ipv6 config, and DNS prefetching. No viruses came up on scans. I am using version 137.0.2 On MacOS 10.15.7. I also think the problem might be that it seems to be constantly checking for updates and there is no way to stop it. I deselected the ‘automatically install updates’ option, but it’s still spinning as it checks for updates and there appears to be no way to stop it.

System: mac mini m4 15.4.1 Firefox 137.0.2 Canon Drucker Formular 3 Jahre Garantie In diesem Webformular kann das Kaufdatum nicht eingegeben werden!? Unter Safari funktioniert es! Mit frohem Gruss aus Ramstein

I reported a problem here about having an inability to login to Freecycle but had no trouble when using Chrome. I now have a problem with Waitrose.com. I tried to enter the weekend competition but after entering all the data there appeared a message saying something had gone wrong and to try agian later. This I did but the same thing happened. Fortified by my experience using Chrome I tried using it to enter and did so without any problem. I tried turning off enhanced tracking but this had no effect

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Hi Everyone,

I'm using the latest version of firefox 137.02 (64bit) I think it updated when the other day "checked for updates"

I was calling up someone on facebook messenger (app) only last Sunday and everyone was fine today the same deal I get this message as attached.

All the camera privacy options are on to "allow" and still it won't fire up.

When I open up Google Chrome it works fine.

Any Ideas on this please?

I recently found that I could not log into the Freecycle website using FireFox but I could log in using Chrome. The difference between the two was a revision to the login page which appeared on Chrome but not on FireFox. I contacted Freecycle and they advised clearing the cache, restarting FireFox and trying again. It was still not possible to login so I tried clearing everything I could find but nothing worked. I tried disabling my protection software, Webroot and Malwarebytes, but again no success. Whatever I did I still got the old login page. However I started the Firefox private browser and it was then possible to log in to Freecycle. Can you please explain what is going on? John Rieley

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Why am I getting this message and how can I resolve the problem without switching to chrome?

The company I work with uses Microsoft Authentication for dual-factor authenication. A change last month by Microsoft caused a problem with both Firefox and Chrome, but not Edge. After entering the login and password and completing the dual-factor authentication process, it cycles back to the login screen again. I must redo the login and password and complete the dual-factor authentication process a second time to finally login. Again, this started about a month ago and is a problem with both Firefox and Chrome, but not Edge. I hope Microsoft has not done something to make it harder using Firefox. Our technical staff has been usable to resolve this issue. Thank you in advance for any help you may provide.

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synology credentials and then iDrive's. After entering the iDrive credentials, all I get is a spinning wheel. It is supposed to present a box to enter a validation code, sent to me by email (which I get). The box is never shown.

The process works in Chrome and Edge successfully. I contacted iDrive support and they told me that since it fails only in Firefox, that I should contact the browser vendor.

There is no error message.

I tried clearing my browser cache, restarting Firefox and my computer, none of which helped.

Please can you advise me?

Firefox 137.0.2 (64 bit). Windows 10 Home 22H2 Os Build 19045.5737.

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

I have an Office 365 account through work and I'm using Copilot frequently. In Firefox I have a pinned tab for Copilot.

In recent weeks I've run into issues where the Copilot page stays essentially blank, i.e. the message field to enter text does no longer appear. The Office Toolbar still appears and when I switch to other Office365 sites like OneDrive and Home they work just fine. The problem only exists with the Copilot page. Refreshing the page does not solve the problem.

I found a temporary work-around by clocking on the lock-button in the address bar and selecting "Clear cookies and site data...". After doing this and refreshing the page it works fine again, but only for a while (like maybe the rest of the day). I don't know exactly what makes it break, but it seems like I have to apply the work-around on a daily basis almost.

Additional Info: I've been using this setup for at least a year and the problem only appeared in the last few weeks. If I open Copilot in either Chrome or Edge I don't have this problem (but I also don't want to use Chrome or Edge).

Bonjour, depuis 2-3 semaines je ne peux plus me connecter sur certains sites (exemple: AIRBNB) avec Firefox: J'y arrive avec un autre navigateur comme chrome. J'ai désinstallé - réinstallé Firefox mais le problème persiste. Avez-vous une solution? Merci, Nathalie