gray box in upper right corner of screen prohibits access to click on commands
Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me… (read more)
Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]
On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, plea… (read more)
On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, please?? Thank you! (I'm having to use Chrome...)
Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (read more)
Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.
Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a mes… (read more)
Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)
My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.
Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.
I do not get this error in Edge or Chrome in Windows.
After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)
After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?
This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.
When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)
When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812
Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cook… (read more)
Hi folks
Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.
As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.
However, in Chrome and Edge the site opens and works as expected.
The site also opens on the iPhone using both Safari and Firefox and works as expected.
It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.
Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-
After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.
Am I missing some sort of blocker for this website?
All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.
I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.
Does anyone have any suggestions?
Thanks.
on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows. I installed a windows yesterday on a different PC (l… (read more)
on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.
I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).
Did that somehow overwrite the profile? Even though it was a different PC?
Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fir… (read more)
Hello,
I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.
Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)
Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View
Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But… (read more)
Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719
Please help Thanks
Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)
Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.
I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)
I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.
I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activate… (read more)
I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable
I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (read more)
I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.
This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.
No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.
Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, set… (read more)
Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.
The latest version v129.0.1 for Windows 10 won't do a search from the address bar or go to an entered URL. It's working intermittently.
Hi folks I can't login to my Corel.com account on Firefox but I can with Chrome. Can anyone figure out how I can overcome this with Firefox? … (read more)
Hi folks I can't login to my Corel.com account on Firefox but I can with Chrome. Can anyone figure out how I can overcome this with Firefox?
When I try to open Firefox I get an error message stating that Version 10.0.1 is not compatible with min 10.1 max 10.1. What is the fix?
